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Simon Gerges

The food is goooooood

5.0 of 5 bubblesReviewed May 7, 2019via mobile
I like the food, the team is great, good hospitality, specially from Mr. Ian and his colleagues. 👍
Buffet is a must try, room service is amazing, best 3 star hotel ever.
Congrats for management, for the professional team they have, also there is a good Egyptian guy on reception he is very nice and helpful and pro 👍 for him also.
Date of stay: May 2019
Trip type: Traveled on business
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tyrone L, General Manager at Ibis Mall Avenue Dubai, responded to this review
Responded May 7, 2019
Dear Valued Guest,

We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Tyrone Lodder
General Manager
Novotel Suites & Ibis Mall of the Emirates
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (2,584)
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852 - 857 of 2,584 reviews
Reviewed May 5, 2019 via mobile

The staff is very nice and helpful specially hatem and jefersoon they are very nice the location is very good and near to mall of the emarite the food was delicious and teasty thanks for all and iwill come back soon

Date of stay: May 2019
Trip type: Traveled with family
2  Thank Farahratib
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tyrone L, General Manager at Ibis Mall Avenue Dubai, responded to this reviewResponded May 5, 2019

Dear Valued Guest,

We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Tyrone Lodder
General Manager
Novotel Suites & Ibis Mall of the Emirates

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 4, 2019 via mobile

Thanks for Kiran and Mr Othman for the help
Nice hotel and nice staff I like the place as there a supemarket 24 hours and big shopping mall which mall of the Emirates
I would like to stay there all the time

Date of stay: May 2019
Trip type: Traveled on business
2  Thank Funmilola Taiwo A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tyrone L, General Manager at Ibis Mall Avenue Dubai, responded to this reviewResponded May 5, 2019

Dear Valued Guest,

We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Tyrone Lodder
General Manager
Novotel Suites & Ibis Mall of the Emirates

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 4, 2019 via mobile

Checked in and room basic but all you need. Nice beds, quiet and good location next to train. Food and restaurant lovely, can’t fault it. Hatem on reception is kind and calm, a brilliant man but so are all the staff at this hotel.

Date of stay: May 2019
Trip type: Traveled on business
2  Thank thejmac99
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tyrone L, General Manager at Ibis Mall Avenue Dubai, responded to this reviewResponded May 4, 2019

Dear Valued Guest,

We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Tyrone Lodder
General Manager
Novotel Suites & Ibis Mall of the Emirates

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 4, 2019

This is one of the best hotels we stayed in. Room was nice with a sitting area with a couch. The room was very clean. The staff at the front desk especially Jeff and ian was very friendly, helpful and professional. They even gave us a bottle of water upon check in.The lobby was nice and clean. Breakfast area was delicious. .I definitely would stay at this hotel again.

Date of stay: April 2019
Trip type: Traveled with friends
2  Thank ahmed_maniea
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tyrone L, General Manager at Ibis Mall Avenue Dubai, responded to this reviewResponded May 4, 2019

Dear Valued Guest,

We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Tyrone Lodder
General Manager
Novotel Suites & Ibis Mall of the Emirates

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 4, 2019 via mobile

Perfect location. 5 min walking from Mall of the Emirates.
Room service very efficient and always with a smile in the face.
Special thanks for Mr Hatem, reception manager that was always available to assist me and my daughter at all times.
We’ll be back !

Date of stay: April 2019
Trip type: Traveled with family
2  Thank eduvkp
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Tyrone L, General Manager at Ibis Mall Avenue Dubai, responded to this reviewResponded May 4, 2019

Dear Valued Guest,

We very much appreciate your comments regarding your stay at the Ibis Dubai Mall of the Emirates.

It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Tyrone Lodder
General Manager
Novotel Suites & Ibis Mall of the Emirates

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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