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All reviews metro station reception staff are walking distance early check short stay nice room business trip front office thank you so much house keeping amazing staff special thanks dubai mall jefferson emirates nestle hatem
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Reviewed September 7, 2016

Room is very organized and clean. When you need a service, room service staff will assist immediately. THe thing that is quite unlikely is, you have to get the ice from downstairs, even dinner plates and utensils, that we have to get from restaurant. But overall is very good especially the courteousness of reception staff. They are all accommodating. Breakfast is also amazing, I like the pineapple juice too much.

Date of stay: August 2016
Trip type: Traveled with friends
Review collected in partnership with this hotel
Thank marites_sagnit
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ayman H, General Manager at Ibis Dubai Mall of the Emirates Hotel, responded to this reviewResponded September 8, 2016

Dear Valued Guest,

Many thanks for reviewing us and for choosing us as your host during your recent visit.

We are happy to see that you had a good stay with us and we look forward to welcoming you back to the Ibis Mall of the Emirates in the not too distant Future.


Best Regards,
Ayman Hassan
General Manager
Novotel Suites & Ibis Mall of the Emirates.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 6, 2016

In shik zayed road near to Dubai mall and emirates Excellent for economy rating very clean bed's and quite rooms... It's my first choose to visit dubai thanks to Ivan for your smile and hospitality kabayan

Date of stay: August 2016
Trip type: Traveled with friends
Review collected in partnership with this hotel
Thank Saud A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ayman H, General Manager at Ibis Dubai Mall of the Emirates Hotel, responded to this reviewResponded September 8, 2016

Dear Valued Guest,

Thank you for choosing The Ibis Mall of the Emirates as your host during your recent visit.

We are humbled to have received wonderful comments, and truly delighted that you had a wonderful stay with us.

Your comments have been shared with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Thanks again for providing such a wonderful review and we look forward to welcoming you back to Ibis Mall of the Emirates in the near future.

Best Regards,
Ayman Hassan
General Manager
Novotel Suites & Ibis Mall of the Emirates.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 6, 2016

Nice location and staff, decent breakfast. No frills but good value. About a 5-10 minute walk in the open from Mall of the Emirates. Not convenient to walk if you are carrying a lot of shopping. Convenience stores nearby. Taxis easily available from outside. Access to Metro (about 15 minute walk) from inside Mall of the Emirates.

Room tip: Higher floor, away from vending and ice machines would be quieter.
Date of stay: September 2016
  • Trip type: Traveled solo
    • Rooms
    • Cleanliness
    • Service
Thank Saeed_Motiwala
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ayman H, General Manager at Ibis Dubai Mall of the Emirates Hotel, responded to this reviewResponded September 8, 2016

Dear Valued Guest,

Thank you for taking the time to share your experience on TripAdvisor and for choosing to stay at Ibis Mall of the Emirates Dubai.

We are delighted to hear that we were able to meet your expectations in many aspects during your stay and appreciate your kind words.

We are pleased that you enjoyed your stay and certainly look forward to welcoming you back in the near future.

Best Regards,
Ayman Hassan
General Manager
Novotel Suites & Ibis Mall of the Emirates.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 28, 2016

I have been there twice.The Ibis Hotel is right across the Mall of the Emirates. The Interiors, especially, the Reception is very well maintained. The Rooms are sized reasonably. The frontdesk staff is very helpful. The menu, especially the Breakfast, offers excellent choices and the bar is also well designed. Wifi network could have been better, even reception kiosks were very slow. Otherwise, an excellent choice. Looking forward to going back again

Date of stay: June 2016
  • Trip type: Traveled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank Kaushik B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ayman H, General Manager at Ibis Dubai Mall of the Emirates Hotel, responded to this reviewResponded August 29, 2016

Dear Valued Guest,

Many thanks for reviewing us and for choosing us as your host during your recent visit.

We are happy to see that you had a good stay with us and we look forward to welcoming you back to the Ibis Mall of the Emirates in the not too distant Future.


Best Regards,
Ayman Hassan
General Manager
Novotel Suites & Ibis Mall of the Emirates.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 25, 2016

Very helpful front desk staff. Food from restaurant excellent. Room small and outdated but comfortable for the price and air conditioning works well. Breakfast is included and sufficient. 5 mins walk to the Mall of the Emirates which is a huge plus seeing that the temperature was around 40C. Easy to get taxi if required and cost of taxi pretty reasonable.

Date of stay: July 2016
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank PTaiMelb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ayman H, General Manager at Ibis Dubai Mall of the Emirates Hotel, responded to this reviewResponded August 26, 2016

Dear Valued Guest,

We very much appreciate your comments regarding your stay Ibis Mall of the Emirates. It is always a pleasure to receive positive feedback.

I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,
Ayman Hassan
General Manager
Suite Novotel & Ibis Mall of the Emirates

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