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“Great experience in a remarkable city”

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Ibis Mall Of The Emirates
Ranked #149 of 554 Hotels in Dubai
Certificate of Excellence
Reviewed October 20, 2013

Stayed two nights here to break up return trip from London to Melbourne. Found all aspects of the hotel wonderful, no problems at all. Highly recommended. Only negative, free wifi is fine but the speed was terrible. Wifi in the rooms would be great but only available through Ethernet cable.

Stayed: October 2013, traveled with family
2  Thank Calypso501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this reviewResponded November 30, 2013

Dear Calypso501,

Thank you for choosing to stay at the Ibis Mall of Emirates during your trip to Dubai. Appreciate you taking the time to post a review of your stay with us.

Glad to read you enjoyed your stay and all aspects of the hotel were wonderful.Happy to learn you highly recommend the hotel. We are glad you left with pleasant memories. I have shared your feedback with the team as a means of encouragement to them to continue to give the best service to all our guests.

With regards to the Wifi and internet connection in the rooms, we are currently working on upgrading our internet and we hope we will have it sorted out soonest.

Thank you again for sharing your experience, and we look forward to welcoming you back again for another pleasant stay.

Kind Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed October 20, 2013

I have stayed at the Ibis Mall Of the Emirates on three Gulf trips, latterly in September 2013, and feel it a provides an excellent, functional and cost effective option for anyone visiting Dubai on business. I found the staff most helpful and efficient which, since the standards are generally high, suggests that the place is well managed.

I agree with the other recent reviews and feel that the one area which requires attention is internet access. Whilst I found it useful to have access to two PCs in the lobby, fast 'FOC' Wifi in the rooms, even if the room charge was then a little higher, would be so much better. Incidentally full marks to the reception staff who were able to assist me with Emirates check in and printing of the boarding pass, help which was needed but was quietly offered rather than insisted on by me

Other points:-

1) The Mall is a relatively short walk but more than long enough to get overheated when it is hot, crossing the roads en route requires confidence and good timing
2) Anyone being collected by friends on business contacts should make sure that they appreciate that you are not at the Al Barsha Ibis which in my experience they tend to assume

I will book again when next in Dubai

  • Stayed: September 2013, traveled on business
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1  Thank simon_neary1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this reviewResponded November 30, 2013

Dear Simon_neary1,

Thank you so much for taking time to share your comments on Trip Advisor of your recent stay with us.

We would like to thank you for your patronage and always returning to stay at the Ibis Mall of emirates. Glad to read your detailed positive review.

It is our mission to delight our guests every time and we are glad that you left with pleasant memories. I have shared your feedback with the team as a means of encouragement to them to continue to give the best service to all our guests.

With regards to the Wifi connection in the rooms, we are currently working on it and we hope that we will have it sorted out soonest.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Best regards

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Reviewed October 18, 2013

I visited this hotel for 5 days with my wife. It was clean and modern. The staff were helpful.Bed was a classic ibis bed which was more than comfortable. It's next to mall of emirates and near to most of the attractions (Palm Dubai,Burj el Arab,Madinat Jumeirah). Just two downsides: 1) No wireless internet in the rooms only in the lobby 2) No hand towels. I would definitely recommend this hotel and would definitely come again

  • Stayed: October 2013, traveled as a couple
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2  Thank DrEunal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this reviewResponded November 30, 2013

Dear Gareth K,

Thank you for choosing to stay at the Ibis Mall of Emirates during your trip to Dubai. Appreciate you taking the time to post a review of your stay with us.

Pleased to read you enjoyed your stay and particularly the clean room and extremely helpful staff. We are glad you left with pleasant memories. I have shared your feedback with the team as a means of encouragement to them to continue to give the best service to all our guests.

Thank you again for sharing your experience, and we look forward to welcoming you back again for another pleasant stay.

Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 17, 2013

  • Stayed: October 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com
1  Thank Gareth K
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this reviewResponded November 30, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed October 13, 2013

The trip was short - 2 days - the hotel comfortable - only negative comment the laundry return is slow - the restaurant was fine regarding evening meals, did not use other facilities - please note WiFi only in lobby, LAN ( wired ) connection in rooms

  • Stayed: October 2013, traveled on business
    • Value
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    • Sleep Quality
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Review collected in partnership with Accorhotels.com
1  Thank renssen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this reviewResponded November 30, 2013

Dear Renssen,

Thank you so much for taking time to share your feedback about your stay at Ibis Mall of Emirates. We are delighted to read that the hotel was comfortable and the restaurants evening meals were fine.

With regards to the Wifi connection in the rooms, we are currently working on it and we hope that we will have it sorted out soonest.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Best Regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2013

Standard Ibis Hotel, compact rooms, stylish lobby. The hotel was a good deal, the restaurant wasn't quite a great deal. Clean rooms, they provided a bottle of water every day. My major complaint was the internet access. In the rooms it was hard wired, which was useless for this smartphone and tablet person. The wifi in the lobby and restaurant was pathetically slow, as was the access on the two desktop computers in the lobby. But yeah, I'd probably stay there again.

  • Stayed: September 2013, traveled solo
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1  Thank minn_traveler612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this reviewResponded November 30, 2013

Dear Minn_traveler612 ,

Thank you for taking time to share your review of your stay with us at Ibis Mall of Emirates.
It is always a pleasure to receive positive feedback. Your comments have been taken on board as constructive suggestions to improve the areas mentioned.

With regards to the Wifi connection in the rooms, we are currently working on it and we hope that we will have it sorted out soonest.

We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Kind regards,

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Reviewed October 8, 2013

  • Stayed: September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
1  Thank JapaneseSY
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this reviewResponded November 25, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Ibis Mall Of The Emirates

Address: 2A St | Al Barsha, Dubai 283825, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #149 of 554 Hotels in Dubai
Price Range: $55 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Mall Of The Emirates 2*
Number of rooms: 204
Official Description (provided by the hotel):
Ibis Mall of The Emirates, located on Sheikh Zayed Road, is within walking distance to the region’s most exciting shopping destination, Mall of the Emirates. The entertainments areas of Madninat Jumeirah, Wild Wadi, Jumeirah Beach Park and Dubai Marina are located nearby the hotel. The hotel features 204 air-conditioned rooms, with free Internet access in all public areas, an Italian restaurant, a 24 hour coffee shop and a bar. ... more   less 
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