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Ibis Mall Of The Emirates
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Reviews (1,432)
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802 - 807 of 1,432 reviews
Reviewed February 19, 2013

  • Stayed: January 2013, traveled as a couple
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This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this reviewResponded February 21, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed February 18, 2013

This hotel is located near Mall of emirates you can get there by walk.You have to be careful when crossing the street. There are no traffic lights and cars drive too fast.The hotel has very nice interior, completely clean.The room service and housekeeping do their job efficiently.We stayed 4 nights.There are no leisure facilites shuch as swimming pool.There are vending machines for juice and water also ice making machine.
Wifi is free in common area.Breakfast was nice but sometimes coffee maker had problem and that caused long queue.Safe boxes were in the reception.
Finally, this hotel is very comfortable specially for business and has higher standards than a two star hotel.

  • Stayed: November 2012, traveled with family
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1  Thank Niusha P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this reviewResponded February 21, 2013

Thank you for taking the time to review us on TripAdvisor.

At Ibis Mall of the Emirates, we strive to offer versatile efficiency coupled with simplicity and practicality. Your observations are encouraging and an endorsement that we are on the right track. I have shared your comments with the team and we are happy to know that you enjoyed your stay with us.

Thank you once again for your review and we hope to see you soon again.


Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 11, 2013

Spent 2 nights in Ibis Dubai during a stopover. its a fantastically located hotel, right off Mall of the Emirates, which basically makes it a great business-trip hotel, both for work and for shopping. The rooms are good, internet is fast and the breakfast is special. By Dubai standards, it rates pretty high up there!

  • Stayed: September 2012, traveled on business
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2  Thank chait123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this reviewResponded February 21, 2013

Thank you very much for posting your kind review on TripAdvisor.

Your evaluation of our hotel and services was most appreciated and we thank you for the overall endorsement of our efforts. It is our mission to delight our guests every time and we are glad that we have succeeded in doing so.

We hope to see you soon again.

Kind Regards

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Reviewed February 10, 2013

I travel to Dubai almost every month and first time I stayed at this hotel. When I checked in, the reception staff were unfriendly and I felt unwelcomed.
The towels are old and dirty. Don't expect hand towels. My last towel had holes and I had to give it to the reception in person so that they don't wash it and give it to other guests.
In general, the service is terrible and I do not recommend this hotel. I will never go back.

  • Stayed: February 2013, traveled on business
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7  Thank Businessman1001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this reviewResponded February 21, 2013

Thanks you for sharing your feedback with us via Trip Advisor.

Please accept our sincerest appologies for the exprienced you had with us.
With regards to the towels, please rest asssured the point has been adressed to the concerned department and actions have been taken.

We appreciate your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

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Reviewed February 7, 2013

Me and my wife stayed at the hotel last December 2012 for 2 nights. The location is very good (although it's not exactly European walking distance from the nearest Metro station (Mall of the Emirates), if I remember correctly it was something like 15min to get there, but I guess that's normal for Dubai, after all the distances are enormous there:) The neighborhood is good, offers small grocery stores nearby.
The lobby is interesting (design-wise) which for a budget hotel (which the Ibis is) is unusual.
The staff is extremely helpful and polite. We went there very early in the morning (around 8am) because of our flight, the check-in is around 2pm, but there was a room checking out around 10am, so the staff offered us this option without extra cost, which was very generous of them. They offer a free baggage storage so you can explore the city while you're waiting for the check-in.
The rooms are clean and convenient (very identical to any other Ibis hotel in the world), have a security box in the wardrobe as well.
There was no breakfast included in the offer we have chosen and the additional price per person for a breakfast meal seamed a little steep (but again that's typical for Ibis).
In general - we were very happy with our stay there and we would go back when in Dubai.

  • Stayed: December 2012, traveled as a couple
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Thank vDechev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this reviewResponded February 21, 2013

Thank you very much for taking the time to share your detailed feedback on Trip Advisor, about your recent stay with us.

We are very pleased to learn that you have enjoyed your stay with us and especially our service provided by all our team members. We will certainly share your feedback with all of them and they will be delighted to see that their hard work has been noticed.

We are looking forward in welcoming you back to our hotel very soon.

Sincerely,

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