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“Very decent hotel at a good location”

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Ibis Mall Of The Emirates
Ranked #155 of 549 Hotels in Dubai
Certificate of Excellence
Sofia, Bulgaria
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Very decent hotel at a good location”
Reviewed February 7, 2013

Me and my wife stayed at the hotel last December 2012 for 2 nights. The location is very good (although it's not exactly European walking distance from the nearest Metro station (Mall of the Emirates), if I remember correctly it was something like 15min to get there, but I guess that's normal for Dubai, after all the distances are enormous there:) The neighborhood is good, offers small grocery stores nearby.
The lobby is interesting (design-wise) which for a budget hotel (which the Ibis is) is unusual.
The staff is extremely helpful and polite. We went there very early in the morning (around 8am) because of our flight, the check-in is around 2pm, but there was a room checking out around 10am, so the staff offered us this option without extra cost, which was very generous of them. They offer a free baggage storage so you can explore the city while you're waiting for the check-in.
The rooms are clean and convenient (very identical to any other Ibis hotel in the world), have a security box in the wardrobe as well.
There was no breakfast included in the offer we have chosen and the additional price per person for a breakfast meal seamed a little steep (but again that's typical for Ibis).
In general - we were very happy with our stay there and we would go back when in Dubai.

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank vDechev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this review, February 21, 2013
Thank you very much for taking the time to share your detailed feedback on Trip Advisor, about your recent stay with us.

We are very pleased to learn that you have enjoyed your stay with us and especially our service provided by all our team members. We will certainly share your feedback with all of them and they will be delighted to see that their hard work has been noticed.

We are looking forward in welcoming you back to our hotel very soon.

Sincerely,
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Ponte di Piave, Italy
Level 6 Contributor
160 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed February 4, 2013

Ibis Mall of the Emirates is an excellent compromise if you are in Dubai for both business or tourism. Walking distance from the Mall of the Emirates (you will struggle for finding a pedestrian entrance, follow the signs for the Metro station), taxis pass 24h in front of the hotel and they are very cheap and professional.
Standard Ibis rooms with all necessary (minimum) features, wifi available in the lobby only, shuttle service to the WTC, good italian restaurant with food available 24/7, a nice lounge bar with alcoholic drinks.
Personnel is extremely nice and helpful, check in & out are quick and easy.
As an Italian, I would like a TV channel better than "Rai Med" (I did not know it exists).

  • Stayed January 2013, traveled on business
    • Value
    • Location
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Helpful?
1 Thank fabiozan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this review, February 7, 2013
Thank you very much for taking the time to share your comments on Trip Advisor.

It's a pleasure to read that you appreciated your stay in Ibis and particularly the personnel and food offered.
It is our mission to delight our guests every time and we are glad that we have succeeded in doing so.
I have shared your feedback with the team as a means of encouragement to continue to strive for the best.

Looking forward to welcome you again for your next stay in Dubai for business or leisure.

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 4, 2013

The shower was really bad everything else just fine for the price. Location is good, next to Mall of Emirates and near metro station. A few shopping options nearby and permanent taxi services available.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank henriquehosken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this review, February 7, 2013
We would like to thank you for reviewing your stay in Ibis Mall Of Emirates on Trip advisor.

We strive to offer versatile efficiency coupled with simplicity and practicality. Your observations are encouraging and an endorsement that we are on the right track.
Please rest assured we will look into details about your comments on shower.

We hope to have the pleasure to welcome you again in the near future.

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baton Rouge, Louisiana
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 29, 2013

The Ibis is affordable, clean and has a pretty great location. The service was good and is located right next to several fun attractions. There is internet connectivity available in the lobby.
It is located walking distance to two of the metro stations and right next to a mall.

  • Stayed July 2012, traveled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank lreid90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this review, January 31, 2013
Thank you for taking the time to review us on TripAdvisor.

Your evaluation of our hotel and services was most appreciated and we thank you for the overall endorsement of our efforts. It is our mission to delight our guests every time and we are glad that we have succeeded in doing so. I have shared your feedback with the team as a means of encouragement to continue to strive for the best.

We hope to see you soon again.

Kind Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mombasa
Level 5 Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed January 13, 2013

I had the pleasure to stay at this hotel while attending a Trade show at the world trade center and found this hotel to be very well placed (next to the Mall of the Emirates) which is not more then 100 Meters walk and once in the mall you have direct access to the Metro.

The hotel rooms were very very clean, well kept.
The hotel restaurant served some very nice food which was very welcome after all the fast food you eat in the malls.

This hotel is very practical and very well placed how ever this is NOT a hotel for Family as the rooms are done to handle maximum couples if you have children you may find you can not share the room with them.

All in all a very nice hotel and had a very pleasant stay. I also stayed in the same hotel chain while in Istanbul Turkey and with the exception of the surroundings the rooms and services were the same.

I would recommend this hotel chain to any person/persons who need a clean very well run hotel and from the two hotels i have stayed in i am sure that their other hotels must be the same.

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fuad M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this review, January 23, 2013
We would like to thank you for taking the time to share your feedback on Trip Advisor.

We appreciate your loyatly toward Ibis hotels. As you mentionned our Ibis hotels are standardized and presents all over the world. Ibis is reinventing itself for your comfort and is offering well-being at the best price.

We appreciated your comments about Ibis Mall of Emirates, and look forward to welcome you again for your next stay in Dubai.

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Collins, Colorado
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 13, 2013

Rooms are very small. Slightly bigger than a cruise ship cabin. Beds were hard as a rock. No wifi. Breakfast buffet was below average and too expensive. While its a 5 minute walk to the mall, spend a little more and stay elsewhere.

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ThePotsFam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this review, January 23, 2013
First of all we would like to thank you for staying with us for your recent stay in Dubai.

I am sorry that your experience did not meet your expectations; at Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.

The Chef has been informed about your comments for the breakfast. With regars to the bed please be informed we are expecting some mattress topper to ensure our bedding can adapt to all comfort level.

We hope you will give us the opportunity to accomodate you again in the near future.

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Mall Of The Emirates

Property: Ibis Mall Of The Emirates
Address: 2A St | Al Barsha, Dubai 283825, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #155 of 549 Hotels in Dubai
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis Mall Of The Emirates 2*
Number of rooms: 204
Official Description (provided by the hotel):
Ibis Mall of The Emirates, located on Sheikh Zayed Road, is within walking distance to the region’s most exciting shopping destination, Mall of the Emirates. The entertainments areas of Madninat Jumeirah, Wild Wadi, Jumeirah Beach Park and Dubai Marina are located nearby the hotel. The hotel features 204 air-conditioned rooms, with free Internet access in all public areas, an Italian restaurant, a 24 hour coffee shop and a bar. ... more   less 
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