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Ibis Mall Of The Emirates
Ranked #155 of 551 Hotels in Dubai
Certificate of Excellence
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1,214 reviews from our community

Traveler rating
    383
    549
    218
    43
    21
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175
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
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Dunedin
Level 4 Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 10, 2012

The hotel is situated close to the Mall of the Emirates, the walk into the mall however is not as easy as one could expect. The hotel is modern and new, staff was very friendly and helping. The breakfast was not bad, could have been better but I can highly recommend that hotel anyway. Rooms were clean, not very spacious but ok for a few nights. As taxis are cheap in Dubai, you can easily get around to older parts of the city.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Trav459
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this review, December 13, 2012
Dear Traveler,
We really appreciate your comments about your recent stay with us, and would like to thank you for highlighting the staff friendliness and helpfulness and for recommending our hotel on trip Advisor.

We are always delighted to see that our guests leave the hotel happy and satisfied with the level of service the team provided them. I hope we will all have the opportunity to welcome you again.

Warm Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Al Khobar, Saudi Arabia
1 review
Reviewed December 7, 2012

The service was very good and they help me with the room and changing bed type, The room was too small, Great location near the mall, they do have nice and big car parking area. good for two days stay.

Thanks,
Mohammed

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mohzouri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this review, December 13, 2012
Dear Mohammed,

Thank you for taking the time to share your comments on Trip Advisor.
It's a pleasure to read that you enjoyed your stay with us, and appreciated the service offered.

I have shared your feedback with the team as a means of encouragement to continue to strive for the best

We hope you will give us the opportunity to welcome you again in the near future in Ibis hotel.

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ostermundigen
2 reviews
Reviewed December 6, 2012

When booking a room in an ibis hotel, you know what you get. The hotel is rated ** and I did not expect to get more. The rooms were perfect for single person traveller as I was, offering everything I needed.

I have no idea why the aircon has to be set to 19 degrees celsius. I found it out too late, after taking a short nap after a lengthy trip around in Dubai, waking up shuddering.

The walk to the Metro ( in front of the huge Mall Of the Emirates) is somehow adventurous, because Dubai seems not to be made for pedestrians.

There is free Internet in the Lobby but i could not find any power outlet so your internet session is limited to the charge of your laptop's battery. Internet access from the rooms has to be paid and the rates very expensive.

  • Stayed November 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Markus G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this review, December 13, 2012
Dear Markus G,

We would like to thank you for taking the time to share your comments on Trip Advisor further to your stay in Ibis Mall of Emirates in Dubai.

We are happy to read that the product and service you receive was up to your expectations.
With regards to the temperature in the room, I will make sure our Engineering Team will cross check the set-up.

For the Wifi, I am pleased to inform you that we are under consideration of installing Wifi in all guest rooms thru 2013.

Hope you will give us the opportunity to welcome you again, for your nexttrip to Dubai.

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Al Ain, United Arab Emirates
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 26, 2012

We booked at Ibis but got updated to Novotel Suite. Great deal. Excellent price. Central position just by the Mall of the Emirates and few kilometers away from Palm Jumeira. The coffee shop is open 24/7. Free internet in the lobby. Service is fine and the room we got was plenty for a family of three, including baby coat. We'll definetively go again.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank morabella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this review, November 29, 2012
Thank you for choosing Ibis Mall of Emirates for your stay in Dubai and taking the time to share your feedback.

I am pleased to read that you appreciated the upgrade to Suite Novotel Mall of Emirates and the service delivered, and enjoyed your stay with us.

As you mentionned, the room in Suite Novotel are more spacious and comfortable for familly, and especially if you require a baby coat.

We hope to see you again in any of Ibis or the Suite Novotel Mall of Emirates.

Sincerly,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mecca, Saudi Arabia
Level 3 Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed November 24, 2012

Hotel was quite busy during my stay, although the satff was very humble, always smiling and offering help at anytime.
buffet breakfast was nice, room was clean and well services.
WIFI is available in lobby for guest in-house for Free which was an advantage.
I think they have to consider it in rooms also although it is there but only wired.

  • Stayed September 2012, traveled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ahmed B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this review, November 29, 2012
Dear Hesham,

Thank you very much for sharing your comment on Trip Advisor.

Your feedbacks are really much appreciated, I am pleased to read that our team members are humble, helpfull and smiling. I will share this with them very shortly.

We hope to have the pleasure to welcome you again in Ibis Mall of the Emirates, for any of your future visit to Dubai.

Best Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 21, 2012

This was a good clean hotel value for money the buffet breakfast was very nice also very good value for money rooms were clean well services and customer service was good we asked for a top sheet for our bed and has a little trouble communicating this to housekeeping but once the head of housekeeping understood he organized it, no problems. Wi Fi in the lobby was free and always available so I would definately recommend this hotel for couples it had everything you need. We had a room on the 6th floor.

Room Tip: no swimming pool but can use the hotel next door for a fee, very comfortable beds.
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  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bizzie190
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laszlo J, General Manager at Ibis Mall Of The Emirates, responded to this review, November 22, 2012
Thank you for taking the time to review us on TripAdvisor.

Your evaluation of our hotel and services was most appreciated and we thank you for the overall endorsement of our efforts. It is our mission to delight our guests every time and we are glad that we have succeeded in doing so. I have shared your feedback with the team as a means of encouragement to continue to strive for the best.

We hope to see you soon again.

Kind Regards,

Laszlo Jaszbereniy
Hotels Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Mall Of The Emirates

Property: Ibis Mall Of The Emirates
Address: 2A St | Al Barsha, Dubai 283825, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #155 of 551 Hotels in Dubai
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis Mall Of The Emirates 2*
Number of rooms: 204
Official Description (provided by the hotel):
Ibis Mall of The Emirates, located on Sheikh Zayed Road, is within walking distance to the region’s most exciting shopping destination, Mall of the Emirates. The entertainments areas of Madninat Jumeirah, Wild Wadi, Jumeirah Beach Park and Dubai Marina are located nearby the hotel. The hotel features 204 air-conditioned rooms, with free Internet access in all public areas, an Italian restaurant, a 24 hour coffee shop and a bar. ... more   less 
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