I moved here yesterday and I do not feel like visiting again..unfortunately I paid online and so I have 6 more days to spend at the hotel.
The staff is very rude. The person at the reception does not care at all. No courtesy. Shouted at us at the top of his voice when I complained to him about the water heater not working. He told us first that he will change the room when available. But I had to use cold water for bath 2 times and he doesn't even care to make some arrangements. The maintenance guy tells us that its only me complaining about things not working in room. Washer also leaks:(
I hope the management is reading this and feeling sorry for losing my business.
There is always a lot of noise at night.
- Official Description (provided by the hotel):
- Jormand Suites is situated in the center of Bur Dubai. It is a service hotel apartment with 24 hours Housekeeping Service. Rooms are spacious ranging from studio, 1 bedroom and 2 bedroom suites category. It is close to the beach; accessible through green and red line metro station and with designated bus stop. It is nearby famous shopping malls and market to shop for souvenir items. Supermarkets are close by. Restaurants and sports bar are at a walking distance.Close to international airport; 15 minutes via taxi ride.The hotel can also arrange for airport transfer requirements at a minimal cost.High speed internet is also available.Shuttle service going to the beach can be arranged.In room breakfast can be arranged. ... more less
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