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“Perfect hotel for a business stay”

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Holiday Inn Express Dubai Jumeirah
Ranked #256 of 561 Hotels in Dubai
Reviewed April 15, 2013

The hotel is clean, the wifi is free and the staff is friendly.
The rooms are small but for an "express" hotel are good enough.
No noise in the rooms also if they are in a main street; I slept well.
It is poor of amenities in the bathroom, no slippers, no cotton swab, no comb, no sewing kit; you can find only soap and shampoo.
I have to take a taxi to go everywhere, there is almost nothing near the hotel, but it is 5 minutes from the Dubai Trade Center so, if you have to go there for some exhibitions, this hotel is perfect.

  • Stayed: April 2013, traveled on business
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1  Thank DiPiers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Dubai Jumeirah, responded to this reviewResponded May 2, 2013

Dear DiPiers,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the bathroom amenities. We will address this point. assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take the confidence our guests place in us very seriously and work diligently to rectify any unsatisfactory experiences. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare

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320 - 326 of 694 reviews

Reviewed April 10, 2013

The hotel itself is nice....feels pretty new and the rooms are ok. However, it's located just in front of the Dry Docks (no beach around); so I probably wouldn't stay here again and would instead look for a better location in Dubai downtown.

Stayed: March 2013, traveled solo
2  Thank Capodicapi2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jo-Ella M, General Manager at Holiday Inn Express Dubai Jumeirah, responded to this reviewResponded April 12, 2013

Dear Capodicapi2
Many Thanks for taking the time out to write your comments on trip advisor, we appreciate your support and efforts in explaining your stay with us to others.
Downtown Dubai is a great area and centre is you want shopping and restaurant, but you won’t find budget hotels in this area. Only 5 star properties on a higher price. Unfortunately this is the way Dubai is structured.
Many Thanks and safe travels
Jo-Ella Moore
Hotel Manager

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Reviewed April 9, 2013

Imagine waking up and deciding to take a shower after being booked here by United Airlines because your flight to the us has been cancelled and there is no shampoo in your bathroom. A call to the reception results in the information that they don'e supply either but you can by a bottle of Head and Shoulders in the lobby. Of course, you can't take this in your carry this on the airplane because of the size of the bottle. Additional bottled water was $6. The door man called a local car to take me to the nearest mall and I was charged $10. The return trip by metered cab was $3. The bed was comfortable, the food OK. There was no pen or paper in the room and only one towel.

  • Stayed: April 2013, traveled as a couple
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Thank L W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Dubai Jumeirah, responded to this reviewResponded July 9, 2013

Dear L W,

Thank you for your stay and leaving us a review. We take all feedback from our guests seriously. It helps us gauge what we are doing right and what we need to improve on. I am truly sorry our hotel did not live up to your expectations. We don't want any guest inconvenienced and rest assured that your comments will be used for the purpose of bringing improvements needed.

Thank you again for your feedback.

Sincerely,

Connie D
Case Manager
IHGCare

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Reviewed April 9, 2013

We stayed here for a 5 night break..

We arrived at two thirty in the morning and our double room was ready for us.
We were meeting friends in the bar and this was closed but the hotel was kind for us to use this room.

We had a non smoking room overlooking the Dry Docks a great size room and a small sofa bed. There was a fridge and also a kettle for drinks.

We had the breakfast only one morning and this was great..

The only problem we had about this hotel was if you were wanting to go to the JBR.... The taxi ride is 30 mins at £10.00 but you go through 5 sets of very busy traffic lights...

Going to the airport was only £5.00 for taxi fee and going to the Dubai mall was only £6.00 so not to bad taxi prices..

I

  • Stayed: April 2013, traveled with friends
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1  Thank JOANNE028
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jo-Ella M, General Manager at Holiday Inn Express Dubai Jumeirah, responded to this reviewResponded April 12, 2013

Dear Joanne028
Many Thanks for taking the time out to write your comments on trip advisor, we appreciate your support and efforts in explaining your stay with us to others.
You where definitely staying at the wrong side of Dubai if you like spending time in Jumeirah Beach Residences. Our hotel is great for people spending majority of time in Downtown, Sheikh Zayed Road, Bur Dubai and Deira and especially the main beach of Jumeirah.
Next visit to Dubai you might like to try our sister property of Holiday Inn Express Knowledge Village as this is only 10 minutes from JBR
Many Thanks and safe travels
Jo-Ella Moore
Hotel Manager

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Reviewed April 8, 2013

one being thai and the other more european/british
just returned rom a trip to dubai and stayed in the holiday inn express jumeirah area close to the dubai mall
very good value for money with two restaurants and a very good choice for breakfast with a chef on tap to cook your choice of food!
the accommodation bill was less than in the uk
be careful when you ask for wine as it is very expensive everywhere in dubai

  • Stayed: March 2013, traveled as a couple
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1  Thank andrewChandlersFord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jo-Ella M, General Manager at Holiday Inn Express Dubai Jumeirah, responded to this reviewResponded April 12, 2013

Dear AndrewChandlersFord
Many Thanks for taking the time out to write your comments on trip advisor, we appreciate your support and efforts in explaining your stay with us to others.
I agree, wine is expensive in Dubai. Some places offer great specials in cocktails and more others in the heat of the day many stick to the Draught Beer which is the cheapest for Dubai area.
Many Thanks and safe travels
Jo-Ella Moore
Hotel Manager

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Reviewed April 8, 2013 via mobile

Nice hotel friendly staff and a nice continental/hot breakfast, only complaint is it is 17.5 miles from jumeirah beach residence which is where we spent most of our evenings, though the taxi was only £10 each way

  • Stayed: April 2013
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1  Thank SO1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jo-Ella M, General Manager at Holiday Inn Express Dubai Jumeirah, responded to this reviewResponded April 12, 2013

Dear SO1
Many Thanks for taking the time out to write your comments on trip advisor, we appreciate your support and efforts in explaining your stay with us to others.
You where definitely staying at the wrong side of Dubai if you like spending time in Jumeirah Beach Residences. Our hotel is great for people spending majority of time in Downtown, Sheikh Zayed Road, Bur Dubai and Deira and especially the main beach of Jumeirah.
Next visit to Dubai you might like to try our sister property of Holiday Inn Express Knowledge Village as this is only 10 minutes from JBR
Many Thanks and safe travels
Jo-Ella Moore
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 7, 2013

stayed here for 4 days in Jan 2013. airport pick up and additional time of stay. rooms comfortable and centrally placed facing sea. hospitality and service adorable. presence of large number of indians noticed but indian food espcially for breakfast not available. worth staying for all types of travellers.

d.anilkumar

  • Stayed: January 2013, traveled with family
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Thank anildelhi3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jo-Ella M, General Manager at Holiday Inn Express Dubai Jumeirah, responded to this reviewResponded April 12, 2013

Dear Anildelhi3
Many Thanks for taking the time out to write your comments on trip advisor, we appreciate your support and efforts in explaining your stay with us to others.
You will be happy to know that we have now placed 1 Indian dish on with parata on per day to help the Asian guests with breakfast. The majority of the buffet is vegetarian, but we know that you would enjoy some home comfort foods aswell.
Many Thanks and safe travels
Jo-Ella Moore
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Dubai Jumeirah

Address: Corner Of Jumeirah Road and 60 Road | Al Mina, Jumeirah, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #256 of 561 Hotels in Dubai
Price Range: $53 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Holiday Inn Express Dubai Jumeirah 2*
Number of rooms: 193
Official Description (provided by the hotel):
Welcome to Holiday Inn Express Jumeirah. The Hotel is located in the fashionable Jumeirah area close to the major business district of Dubai, incorporating the Burj Dubai, Dubai International Financial Centre, Business Bay and Dubai World Trade Centre.The Hotel offers convenience for business and leisure travelers with easy access to the Dubai-Abu Dhabi highway (Sheikh Zayed Road) and being close Dubai Creek Dubai Museum and traditional spice and Gold Souks are easily accessible, Dubai Mall (the largest mall in the world), the Mall of the Emirates, the rapidly developing Dubai Marina and the Palm Jumeirah . Holiday Inn Express Jumeirah is in close proximity to the bus station that leads you directly to Dubai Gold Souk and Dubai Creek. Holiday Inn Express Jumeirah features 193 contemporary style bedrooms individually air conditioned, offering guests a comfortable, warm and friendly stay. All rooms have en-suite facilities, power shower, direct dial telephones, work station, mini fridge, safe box, satellite T.V. and underground car-park facilities. Holiday Inn Express Jumeirah is committed to offer guests the best product combining convenience of location with the quality and value for which Holiday Inn Express brand is famous for around the world. ... more   less 
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Also Known As:
Holiday Inn Express Dubai Jumeirah Hotel Dubai
Holiday Inn Dubai

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