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All reviews burj khalifa fountain view dubai mall neos bar the club lounge fountain show infinity pool special thanks amazing hotel housekeeping team amazing service taking care house keeping amazing experience special mention zeta nabil
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Reviewed September 28, 2019 via mobile

和男朋友总共在酒店住了十天 体验特别好,不管从位置还是服务让我们很满意,酒店的早餐很丰富 房间很干净 全部都是iPad控制,特别是接待我们的Abby和Ariel,在我入住之前反复帮我确认安排房间楼层和类型,入住和退房的时候又帮我们安排接送 真的特别的亲切^^还会再来的
All in all we can really recommend this hotel. Top location and very nice and care-taking staff.

Date of stay: September 2019
Trip type: Traveled as a couple
2  Thank U2996LMmichaelr
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MarkGordonKirby, General Manager at Address Downtown, responded to this reviewResponded September 28, 2019

Dear U2996LMmichaelr,

What an exceptional TripAdvisor review! Thank you for taking the time to share your recent stay with us. We are deeply thrilled to read such marvelous comments from different departments across the Hotel - from our Front Office reception Team, to our breakfast offering at The Restaurant, modern room features and the overall cleanliness throughout the Hotel. Lastly, we also appreciate that you have highlighted especially Abby and Ariel for their genuine care and helpfulness in allocating your preferred room and arranging transportation - both are truly passionate on their own fields. And I will be glad to share this to the rest of our Team.

U2996LMmichaelr, we all look forward to having you and your guests once again very soon at Address Downtown – where life happens!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 28, 2019

Thank you for all your kindness and your warm service. The girls from the Spa were so nice and helpful. Guys from the pool area were professional and very welcoming every day. Im staying 1 week and every day was so special in your hotel. Thank you,Address Downtown,see you soon!

Date of stay: September 2019
  • Trip type: Traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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2  Thank darialepina
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MarkGordonKirby, General Manager at Address Downtown, responded to this reviewResponded September 28, 2019

Dear darialepina,

What a remarkable TripAdvisor review! Thank you for taking the time to share such an amazing comments in regards to your over a week stay with us. We are so grateful for your positive comments from our passionate Teams across the Hotel - from our Spa and Pool areas - their dedication and 100% commitment in providing the best luxury service truly shows through our guests' feedback and I will certainly share this to the rest of our Team.

darialepina, we all look forward to having you and your guests once again very soon at Address Downtown – where life happens!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 27, 2019 via mobile

We were celebrating out last evening of our Honeymoon in Dubai and the Maledives. We had a very special evening at the Zeta restaurant. Our waiters Shanit and Mohamed made it a unforgettable experience. We‘ll be back for sure!

Date of stay: September 2019
Trip type: Traveled as a couple
2  Thank Jg200013
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MarkGordonKirby, General Manager at Address Downtown, responded to this reviewResponded September 27, 2019

Dear Jg200013,

What a brilliant TripAdvisor review! Thank you for taking the time to share such a very sincere and positive feedback on your recent dining experience with us. We are so delighted that you chose to spend your Honeymoon-Dinner at our signature restaurant - Zeta Restaurant/Lounge, it is indeed the best venue to celebrate such a very special occasion and we are absolutely happy to know that it was an unforgettable experience. Furthermore, we sincerely appreciate your comment and for recognizing our passionate Team of Zeta - Shanit and Mohamed. I will certainly share this truly lovely feedback to the rest of our Team.

Jg200013, we all look forward to having you and your guests once again very soon at Address Downtown – where life happens!

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Reviewed September 27, 2019 via mobile

Nice view, High quality services and very Clean Hotel
Nabodda,Vignesh, Ramesh are doing good job in the room,
Your solon, the front wiew and the view of Burjikalifa make your hotel very fantastic aria to visit.

It was for me a big pleasure to be here at the Adresse Downtown

Date of stay: September 2019
Trip type: Traveled on business
2  Thank Boss A
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Fatimasheikh, Manager at Address Downtown, responded to this reviewResponded September 27, 2019

Dear Boss A,

What a wonderful TripAdvisor review! Thank you for taking the time to share such a very positive feedback on your recent stay with us. We are so grateful to read your comments on lovely property with amazing views of Burj Khalifa as we are perfectly situated at the Heart of Downtown Dubai, world-class shopping destination - Dubai Mall, is just a few walks away via an exclusive direct bridge link. Furthermore, we sincerely appreciate your comment and for recognizing our passionate Team most especially, Nabodda, Vignesh and Ramesh the entire Team's dedication and 100% commitment in providing the best luxury service truly shows through our guests' comments and I will certainly share this truly lovely feedback to the rest of our Team. Boss A, we all look forward to having you and your guests once again very soon at Address Downtown – where life happens!

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Reviewed September 25, 2019 via mobile

Advantages
Location: Convenient-Easy Access-connected to Dubai Mall
Cleanliness: Very clean and neat
Reception: Great hospitality specially by (Sanjar)
House Keeping: Very clean and neat service specially by (Aisulw-Mariam-Marilyn-Solange)

Disadvantages
Lightning: poor lightning at the bedroom
Soundproof: Little noise from construction around the hotel

Date of stay: September 2019
Trip type: Traveled with family
2  Thank TouristSME
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MarkGordonKirby, General Manager at Address Downtown, responded to this reviewResponded September 25, 2019

Dear TouristSME,

What a wonderful TripAdvisor review! Thank you for taking the time to share such a very positive feedback on your recent stay with us. We are so grateful to read your comments on our very convenient location, as we are perfectly situated at the Heart of Downtown Dubai, world-class shopping destination - Dubai Mall, is just a few walks away via an exclusive direct bridge link. Thank you also for highlighting the overall cleanliness across the Hotel.

Furthermore, we sincerely appreciate your comment and for recognizing our passionate Team most especially, Sanjar of our Residence Reception and Aysiu, Mariam, Marilen and Solange of our Housekeeping team, for their genuine care and friendliness, the entire Team's dedication and 100% commitment in providing the best luxury service truly shows through our guests' comments and I will certainly share this truly lovely feedback to the rest of our Team.

TouristSME, we all look forward to having you and your guests once again very soon at Address Downtown – where life happens!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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