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“Convenient and nice...”

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The Address Downtown Dubai
Ranked #28 of 556 Hotels in Dubai
Certificate of Excellence
Reviewed February 1, 2013

I stayed at the Address for four days. The hotel is a nice five star building with well appointed rooms and nice restaurants. It is conveniently attached to the Mall of Dubai and next to the Burj Kalifa tower.

Check in was prompt. The room had a huge bathroom with great towels and amenities. The bed was very nice.

Stayed: January 2013, traveled on business
1  Thank dag5000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe Z, General Manager at The Address Downtown Dubai, responded to this reviewResponded February 4, 2013

Dear Guest

We would like to thank you for your feedback on your recent experience at The Address Downtown Dubai.

It is wonderful to read though your review and all positive aspects of your stay – from the comfort of your room along with all its amenities to our sumptuous food and beverage options, we are proud to have made your stay a memorable one.

We look forward to welcoming you back in a near future.

Kindest regards,
Philippe Zuber.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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678 - 684 of 1,374 reviews

Reviewed January 31, 2013 via mobile

The hotel is ideally located. Next to the Dubai mall.
Select the fountain view rooms. Don't miss to watch the fountain show in the evening. You can take photos of the burj dubai building - the world's tallest building.

  • Stayed: January 2013
    • Value
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2  Thank tammireddy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe Z, General Manager at The Address Downtown Dubai, responded to this reviewResponded February 3, 2013

Dear Guest,

We would like to thank you for taking the time to review your recent experience at The Address Downtown Dubai.

We are delighted to hear that you found our location to be special and that you were able to take advantage of the views to the dancing fountains and Burj Khalifa.

We hope we have the pleasure of welcoming you back to the Address Downtown in a not so distant future.

Kindest regards,
Philippe Zuber.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 27, 2013

My boyfriend and I we just check out from the address in Dubai, we were treated like royal family from the airport to the airport with feeling of so regular to this hotel ….. Keep it up guys ... :)…….The hotel manager needs to be congratulate on his leadership and his guidance for all the hotel staff, we have to say all the staff are up to 7 star hotel standers not 5 and the service always wonderful , Thanks to Ramy the office manager, Shamil the concierge and all the pool staff to make our stay commit to memory and for your warm welcoming, proficiently, going extra mile and hospitality which I have never seen it in 5 stars hotel ever all over the world.

The food as well it’s so nice and the poolbar it’s and the bar at 61floor are amazing, the location of the hotel it’s the best location in dubai if it’s not in the entire of UAE, the hotel it’s a part of dubai mall 40 feet only, overlooking to burj khalifa and the dancing fountain, I recommend this amazing hotel very highly for couples and family or anyone would like to experience the above and the 7 star service…..

Room Tip: fountain room the best Sorry not able to download the photos :(
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  • Stayed: January 2013, traveled as a couple
    • Value
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2  Thank Lura B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe Z, General Manager at The Address Downtown Dubai, responded to this reviewResponded January 29, 2013

Dear Guest

We would like to sincerely thank you for your kind words and wonderful review.

We are truly delighted to hear that you and your boyfriend have been treated like royalty and thoroughly enjoyed your experience at The Address Downtown Dubai. Thank you for recognizing our talented associates, we are very proud to have such a passionate team onboard that work consistently hard to ensure our guests have a memorable stay.

We hope to see you back in a near future.

Kind regards,
Philippe Zuber.

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Reviewed January 24, 2013

The hotel is very well appointed with first class amenities and the staff very welcoming on arrival, and when utilising other amenities and services within the hotel and has fast (wifi) Internet. Our room was truly amazing, quiet and spacious and immaculately serviced daily. Our preference is to included a breakfast package with our accommodation, the choices and style of breakfast was of your choosing, fresh fruit, traditional or cooked English style. However, the ease and variety of places in the Dubai mall would offer an alternative if that was more your style. As a suggestion try Shakespeare's in the old town mall we had a lovely experience eating here the decor etc. I won't spoil it seek it out and try the ambience and experience for yourself.
This is the place to stay if you want easy access to the Dubai mall, Burj Khalkha and to take in the ambience and atmosphere around this area. It has easy access within short walking distance to the old town, dancing fountains the local transportation and the tourist bus (big red and blue -hop on hop off) which is good way to get the feel for Duabi.
We arranged a transfer to and from the airport to the hotel and even though it is only 15 minutes from the airport it is the fuss free way after a long flight to the hotel and back for departure. I would recommend The Address as worthy of recommendation and excellent value.

Room Tip: This is a non smoking establishment. Our request was for a quiet room. We overlooked the pool area...
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  • Stayed: December 2012, traveled as a couple
    • Value
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3  Thank tyris_ebib
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe Z, General Manager at The Address Downtown Dubai, responded to this reviewResponded January 29, 2013

Dear Guest

Thank you for a wonderful review following your recent stay at The Address Downtown Dubai.

We are delighted to hear that you have experienced first class service and amenities from your arrival at the airport and throughout your entire stay. It is fantastic to know that you were comfortable with your room and started your days in Dubai with our amazing breakfast!

We look forward to welcome you back.

Kind regards,
Philippe Zuber.

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Reviewed January 23, 2013

We did not stay at the hotel, but as well as new year's eve, spent many evenings at the hotel, in the Calabar during "happy hour"? where we enjoyed 2 for 1 delicious cocktails! Prices were welcome at this time as Dubai prices for alcoholic drinks are phenomenal at around a minimum of £10 for a small glass of house wine and an average of £40 minimum for a bottle. The pleasure when you come from the UK of sitting outside on a warm evening in December sipping cocktails in such glamorous surroundings was fantastic. New Year's Eve we had booked a table for 4 to spend with our newly engaged daughter and her fiance, who both live and work in Dubai. With amazing views of the Khalifa, the fireworks at midnight, and perfect views of the dancing fountains, which give me goosebumps every time I see them and hear the music. The atmospheric lights all around the waterways and Mall at night are amazing. The various seafood courses were delicious, and the cocktails were flowing from 7 pm until well after midnight! We paid about £240 per head for this amazing experience, which was a lot compared to a usual night out, but well worth it for the privilege of sitting in one of the best seats in Dubai on new year's eve. Best new year ever!

  • Stayed: December 2012, traveled as a couple
    • Value
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Thank jimmilolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe Z, General Manager at The Address Downtown Dubai, responded to this reviewResponded January 29, 2013

Dear Guest

Thank you for choosing to spend New Year’s Eve with us as well as being a regular guest at Calabar – what a wonderful review!

Calabar is our premium lounge bar and we have purposely chosen to place it in the stunning surroundings of our gardens. Our Happy Hour continues to be the place to be and unwind after a hectic work/ shopping day and our evenings are as busy as ever.

Thank you once again for posting your review; we hope to welcome you back when you next visit the family and celebrate another New Year’s Eve together.

Kind regards,
Philippe Zuber.

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Reviewed January 17, 2013

Firstly, an excellent location near Dubai Mall and the Burj Khalifa with beautiful skyline and the dancing fountains. The staff were courteous. The Hotel is very pricey. I booked online thru Expedia a studio room and stayed for nearly a week - the accommodation was on the 49th floor - I found the bathroom area small and cramped up - the bath tub is at a height which makes it very difficult to get in and out and there is nothing to hold on to getting into it.. For senior citizens this arrangement is a serious diasaster. The shower rod kept slipping down with the curtain and I had to make calls to the housekeeping everyday to set it right. The bedroom was small and there was no place to settle the suitcases. Also there was no morning newspaper kept and everyday I had to make calls asking for it. I expected a lot more comfort at this hotel than the one I experienced staying there. Other than that with close proximity to the mall and the downtown it was an ideal location to stay in Dubai..

  • Stayed: January 2013, traveled as a couple
    • Value
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Thank Pervin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe Z, General Manager at The Address Downtown Dubai, responded to this reviewResponded January 25, 2013

Dear Guest

Thank you for your detailed feedback following your recent stay with us.

Whilst we would like to thank you for recognizing both wonderful location and the services provided by the Address Downtown, it is with sincere thanks that we also recognize areas for improvement within both your personal experience and those of our future guests.

It is unfortunate to hear that you were not as comfortable as you expected with the room booked. The majority of our rooms in fact offer larger bathroom areas and space in general. Considering our vast selection, we hope that you will consider another option in the future and give us an opportunity to welcome you back. We are confident that we are able to offer a room that is just right for you, and that will allow you to experience the comfort you have come to expect from The Address Downtown.

We sincerely hope to welcome you back at The Address Downtown.

Kind regards,
Philippe Zuber.

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Reviewed January 12, 2013

The venue is really fantastic and very well situated from a logistic point of view: just fifteen minutes far from the airport, beside the Dubai Mall, in front of the world highest tower Burj Khalifa. We booked online from the hotel website directly without problems. We got a stunning room with an unforgettable view on the fountains show and the Burj Khalifa. We had a small balcony where we sat and contemplate the beauty of this scenario until late in the evening. The serve is excellent at every level – Valet, Reception, Concierge, Room Service etc. High level room facilities and amenities. Fantastic comfortable beds. The hotel staff is very careful to guest needs and are able to anticipate and satisfy any wish you could have. I travel a lot on business and I am used to high standard hotels, but I can say this is really one of the best Hotels I have ever stayed in.

Room Tip: Rooms with Burj Khalifa and Fountains view.
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  • Stayed: December 2012, traveled solo
    • Value
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2  Thank Grace772
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Philippe Z, General Manager at The Address Downtown Dubai, responded to this reviewResponded January 20, 2013

Dear Guest

Thank you for taking the time to review your recent stay at The Address Downtown Dubai, we greatly appreciate your kind words.

Our location is truly an attraction itself and we are happy you enjoyed contemplating the view from your balcony. It is particularly gratifying to read such positive comments regarding our associates and the service they provide to our guests. At The Address Downtown we are primarily focused on personalizing experiences and taking care of our guests.

We are very much looking forward to welcome you back.

Kind regards,
Philippe Zuber.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Address Downtown Dubai

Address: Mohammed Bin Rashid Boulevard, Dubai 123234, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai > Downtown Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Business Hotel in Dubai
#19 Romantic Hotel in Dubai
#20 Spa Hotel in Dubai
#22 Family Hotel in Dubai
#25 Luxury Hotel in Dubai
Price Range: $273 - $829 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Address Downtown Dubai 5*
Number of rooms: 196
Official Description (provided by the hotel):
Temporarily Closed. The Address Downtown Dubai is the first hotel project and flagship property of The Address Hotels + Resorts that has set international benchmarks with its excellent hospitality and service standards. We are delighted to let you know that preliminary work is already under way to reopen the hotel in record time and to restore the project to its glory using the best in design, quality and technology. ... more   less 
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Also Known As:
The Address Downtown Dubai Hotel Dubai
Address Downtown Burj Dubai
Address Downtown Burj Hotel Dubai

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