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“Outstanding”

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The Address Downtown Dubai
Ranked #27 of 554 Hotels in Dubai
Certificate of Excellence
Reviewed July 30, 2012

The hotel is connected to the Dubai Mall, and the Burge Kalifa, the tallest building in the world. The hotel is very elegant. If you go during Ramadan most resturants are closed until 7:00p. The ones that are open are takeout only, so be prepared. The fountain view rooms have the best view.
Complimentary WiFi.

Stayed: July 2012, traveled on business
2  Thank Awayfro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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745 - 751 of 1,372 reviews

Reviewed July 28, 2012

Stayed in a Club Room during a two-day Dubai stopover. This type of room comes with 24-hour check-in, airport meet and greet, transfers and use of the club lounge. From start to finish, the service provided by all staff was extremely professional and delivered very smoothly.

The room is beautifully designed and had every conceivable amenity. The Nespresso machine with a great selection of coffees was a treat. The bathroom has a large tub and a great walk-in shower. The toilettes brand is Aromatherapy Associates.The bed was super comfortable. The best thing about the room was the view of the Burj Khalifa (naturally) from the balcony affording great views, including the fountain show.

The Club Lounge is apparently the best offering in Dubai: five food presentations during the day, excellent food selections, drinks and alcohol served in the evening. Great ambiance, never very crowded. There is also a separate computer room with fast Internet access.

Great location, a short walk to the Dubai Mall, Burj Khalifa and tons of restaurants. The fountain show can be viewed from the pool (note that it is only a partial view and the show is best viewed from in front of Burj Khalifa).

Breakfast at the Fazaris restaurant - which is also included with the Club Room - was easily the best hotel breakfast I have ever had, in terms of food quality, variety, presentation and service.

Overall, great hotel and highly recommended.

  • Stayed: June 2012, traveled with family
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1  Thank Virus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2012

Our last year's experience in this hotel helped us to decide our stay in Dubai this June 2012! I have to say that we found the same great service even though this time the hotel was very busy! So we truly saw the high level of service and standard of this chain of hotels!
Breakfast was evn more rich this year. Lovely bars again and he hair team excellent!
Location best and the rooms perfect looking to the fountains!

We will be back to you again and again!

Room Tip: One of the best located hotels in Dubai with great service and amazing rooms!
  • Stayed: June 2012, traveled as a couple
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2  Thank Eugenia_Kassianidou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 15, 2012

I have stayed in many places, but the address in Dubai beats them all. the view overlooking the Burg Khalifa is just magnificent; and the nightly fountain show is excuisite. the variety of bars, shops and restaurants is a treat. Furthermore, the hotel is located adjacent to the Dubai mall, one of the largest in the region. This is a real treat.

Room Tip: Manke sure that your room overlooks the fountains of Burg Khalifa. if you prefer a balcony, then yo...
  • Stayed: December 2011, traveled on business
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2  Thank 550hashima
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2012

We have stayed at many of Dubai's best hotels but this was our first stay at The Adress, chosen for its style and unbeatable location. Beautifully elegant, modern decor makes a change from the fussy oppulance of other Dubai hotels. We were celebrating a very special anniversary so wanted somewhere where we could just chill-out with fabulous views of the Dubai fountains. We had booked a Club Fountain view room and on arrival we were taken instantly to the Club lounge to check in. It was extremely busy and we had to wait a long time for our room to become available - not a problem normally as we were waiting in the excellent Club Lounge but as we were only going to be there a short time every second counted. Every hotel has small problems like this but it is how they deal with them that is the mark of a great hotel & The Adress scores top marks. We were instantly upgaraded to a fabulous Executive Suite - one of the very best in the hotel and the staff were all fantastic.

The Suite was huge with separate bedroom, lounge & dining area, beautiful bathroom and a large wrap around terrace. The Club Lounge is a great place to relax, providing excellent quality complimentary food presentations throughout the day. If I had to choose a room, I'd suggest going for one away from the Club Lounge (which is on the 7th floor) as this is the only spot which is busy in an otherwise oasis of calm.

The pool was wonderful. We went there early in the morning when it was cool & shaded and we had it to ourselves until around 11 am. We didn't really venture out of the Club level so the hotel never felt busy, even though it was full. The view of the fountains at night was fabulous and the staff worked so hard to make our visit a memorable one.

Full marks to The Address Downtown, it was an excellent experience.

Room Tip: Any Club Fountain View room - although initially more expensive the complimentary food & beverag...
  • Stayed: July 2012, traveled as a couple
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1  Thank TravellerAbuDhabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2012

The location if you are into shopping can not be beat! Right next door to Dubai Mall - the biggest mall in the world. For my most recent stay, I was upgraded to a one bedroom apartment. Very nice!
The checkin experience was rather average. The lady was very slow and unattentive. Went to exchange some currency, knowing full well that the rate would be not good, but I was shocked when the (another) lady, said that she doesn't have any coins and she is going to short change me. I asked her in disbelief that she should get some. Then I waited and waited.
I don't think most of the workers at the hotel are service oriented. I think they are so surrounded by wealth and opulence that need to be re-trained to re-focus of the important aspects of hospitality business.
Trying the gym this morning.
Avoid Dubai in July. Temperatures nearly up to 50 C. Witnessed a sandstorm yesterday.

Stayed: July 2012, traveled on business
1  Thank thesaint9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 8, 2012

The address is a very well appointed hotel, I stayed in a suite which was lovely, spacious and had a phenomenal view of the pool. the location is convenient. the buffet breakfast spread is good. check in and check out was efficient, didnt end up having a meal here. was well taken care of during my stay. Wifi was a bit slow. Bathroom was large and had a relaxing feel to it. All in all a great experience at this hotel.

  • Stayed: December 2011, traveled on business
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2  Thank SiddharthVasudevan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Address Downtown Dubai

Address: Mohammed Bin Rashid Boulevard, Dubai 123234, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai > Downtown Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Business Hotel in Dubai
#19 Romantic Hotel in Dubai
#21 Spa Hotel in Dubai
#22 Family Hotel in Dubai
#25 Luxury Hotel in Dubai
Price Range: $279 - $803 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Address Downtown Dubai 5*
Number of rooms: 196
Official Description (provided by the hotel):
Temporarily Closed. The Address Downtown Dubai is the first hotel project and flagship property of The Address Hotels + Resorts that has set international benchmarks with its excellent hospitality and service standards. We are delighted to let you know that preliminary work is already under way to reopen the hotel in record time and to restore the project to its glory using the best in design, quality and technology. ... more   less 
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Also Known As:
The Address Downtown Dubai Hotel Dubai
Address Downtown Burj Dubai
Address Downtown Burj Hotel Dubai

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