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Flora Creek Deluxe Hotel Apartments
Ranked #106 of 561 Hotels in Dubai
Certificate of Excellence
Reviewed December 25, 2010

We found the hotel to be fine. The apartments were huge for us (two bedroom apartment). We appreciated being only a 10 minute walk to the mall, and just a short drive to the airport. The taxi's do complain about picking up at the hotel, something about the hotel keeping the best jobs for their own internal van or something. Didn't have any trouble getting a taxi though did have to wait a while at times.

  • Stayed: December 2010, traveled with family
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Thank hassanScott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,289 - 1,295 of 1,474 reviews

Reviewed December 21, 2010

I asked the reception for late check out at 11pm on condition they charge me 50 % rate. At first the guy at reception agreed and then after one minute his phone rang the guy sitting opposite him which was the customer relation manager called the reception and told him not to give me the room at all. Later after insisting they agreed to give me the room for extra night until 11pm at full charge. My booking was from 15th december upto 19th december night. The extra night I wanted was for the 20th night. I found the customer relationship manager and the reception as very un corporative and the worst staff ever at any hotel. Will recommend this hotel but will ask customers to stay away from the rude staff.

  • Stayed: December 2010, traveled with family
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1  Thank Aelahi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterFenwick, General Manager at Flora Creek Deluxe Hotel Apartments, responded to this reviewResponded December 23, 2010

Dear Mr. Aelahi,

Many thanks for your feedback regarding your experience on the evening of the 19th of December 2010. We are as hotel very much focused on Customer Service, I am extremely sorry for the negative impression created when requesting your late departure.

We have looked into this matter further and feel that we can resolve the issue at hand and by further training with the team, I can assure you taht improvements will be made.

Many thanks and Best Regards,


Peter Fenwick
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 21, 2010

Stayed at the hotel twice already and the service is still wonderful. Took my family to stay there for 3 nights and they loved it there due to its proximity to shopping centres. The hotel also provide necessary kitchen appliances, free parking, laundry and housekeeping was very prompt despite staying during the peak season. Checking in and checking out was fast and efficient too. Will definitely recommend it to others and will stay there again soon. :)

  • Stayed: December 2010
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Thank UaeTraveller138
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 20, 2010

Nice place to stay and go around dubai.. beautiful apartments, superb comfort and accessibility to other places.. Right from recpetion to bell services, we found people very cheerful and helpful.. but ofcourse the only issue is with house keeping - i am dissappointed with junior staff who comes to clean - can never get it right ! minus this, this is a right place to stay in dubai

  • Stayed: December 2010, traveled on business
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Thank JohnG091980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2010

i resrve to my frends and family in my hotmail check my hot mail in this mounth

  • Stayed: December 2010, traveled with family
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Thank any28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 18, 2010

service n rooms very okay, staffs ready to help, but issues with taxis, almost missed my flight
while waiting for taxi to the airport

  • Stayed: December 2010, traveled with family
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Thank muyi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 17, 2010

We stayed here for a week whilst visiting relatives who live nearby. It was a great location for us and very easy to get out and about across Dubai. The apartment was a very high standard and the rooms a good size and comfortable. Kitchen was reasonably well equipped but we didn't do much more than breakfast.
Free Wifi was very welcome
Pool was very nice and warm. It is a semi open pool but covered so no sun bathing opportunities. The local sister hotel has an open pool but by the time we got there the sun had crept behind a building. Staff were friendly and helpful throughout and the courtesy bus from/to the airport was very handy after a long flight arriving in the early hours.

  • Stayed: October 2010, traveled with family
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Thank Andrew-Gos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Flora Creek Deluxe Hotel Apartments

Address: Port Saeed Road | 34 Street, 5; Deira, Dubai 119062, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #106 of 561 Hotels in Dubai
Price Range: $103 - $476 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Flora Creek Deluxe Hotel Apartments 5*
Number of rooms: 180
Official Description (provided by the hotel):
Facing the Dubai Creek & steps away from Deira City Centre, Flora Creek Deluxe Hotel offers luxury full service hotel operations and self catering facilities and is just 2km from Dubai Airport. These suites have separate living/dining areas as well as well-equipped kitchens,en-suite bathroom for each bedroom.Guests of the Flora Creek can enjoy the hotel's Serenity Spa & Wellness Centre,IDD facility and voice mail, high speed and wireless internet connectivity, in-room safety deposit box and satellite television as well as the on-site restaurant Olive Tree plus a coffee shop. Breakfast times are 7:00 to 11:00. ... more   less 
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