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“Comfortable stay in Superb location”

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Flora Creek Deluxe Hotel Apartments
Ranked #107 of 561 Hotels in Dubai
Certificate of Excellence
Reviewed March 25, 2014

We stayed at Flora creek hotel during December 2013 for six nights. Would recommend this hotel as it is located close to the historical "old Dubai" and the airport too - only about five minutes taxi ride from both. Taxies are very affordable however the "sparkling brand new" metro of Dubai is even better value and will take you anywhere quickly and safely of course. There is a metro staition only two minutes walk from Flora Creek. Just next to the metro staition is Deira City Center shopping mall, one of the biggest in Dubai with literally hundreds of shops, fast food outlets, restaurants, entertainments. The appartment we had was of a very comfortable size and fully equiped with kitchen, washing machine and a ironing room even. The bed matress was very comfortable so good night sleep. The staff were always smiling and polite and the hotel was clean and well manteined. Our seven year old daughter used the swimming pool extensivly almost every night - again,spotlessly clean and always attended by at least one person who is on "stand by" for your requests. We had dinner at the restaurant the first night and were not disapointed - tasty food with a beaytifull night view over night time Dubai.
In conclusion - excellent location, clean appartments, polite and profesional staff. I can safely reccomend this hotel to anyone who needs to go to a comfortable and relaxing room at excellent price at the end of a long day in Dubai.

Room Tip: Ask for higher floor for a better view, we were upgraded on arrival when asked.
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  • Stayed: December 2013, traveled with family
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Thank NadejdaZW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ivo_tzvetkov, Cluster Director of Operations at Flora Creek Deluxe Hotel Apartments, responded to this reviewResponded March 28, 2014

Dear Guest,

Thank you for sharing your most encouraging feedback with the TripAdvisor Community.

I am delighted that you found our location to be convenient, your apartment be a “comfortable size” and well equipped, our food offering to be “tasty” and I our beds to be comfortable. I would like to take this opportunity and to mention that our recently installed new bedding package is proving to be a continued “hit” with our guests and it is great to see you mentioning this point in your feedback.

I have also noted that you found our hotel to be “spotlessly clean” and I am very happy that your daughter enjoyed our swimming pool facilities.

I am also very proud to read that you found our staff to be always “smiling and polite” and I will be sure to congratulate the teams personally.

We look forward to welcoming you back in the near future.

With Warm Regards,

Ivo Tzvetkov

Cluster Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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551 - 557 of 1,483 reviews

Reviewed March 24, 2014

This hotel was a dream! Nested in the heat of the city center, Diera and only 10minutes drive from the airport, my stay at the hotel was excellent. Took a 1 room aparment on the 12th floor. Magnificient view and a buffet breakfast that was ranks as the best I have had in any hotel...and I have been to quite a number (inclusive of the Disney resorts in Florida which ranked as my best until last week). The hotel staff are so welcoming, polite and friendly...but for the little mix-up with my pickup planned with the hotel upon arrival at the airport, and the driver returning back to the hotel with my hand luggage at my departure, the whole stay at the Flora creek was excellent. Its proximity to all conveniences inclusive of the Diera City Center Mall which is only 5minutes walk from the hotel, made my stay a very pleasant one. I will certainly make a repeat stay at the Flora creek.

  • Stayed: March 2014, traveled on business
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2  Thank AJ692014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ivo_tzvetkov, Cluster Director of Operations at Flora Creek Deluxe Hotel Apartments, responded to this reviewResponded March 28, 2014

Dear Guest,

Thank you for taking the time to post your review on TripAdvisor.

Firstly please accept my apologies for the mix up with your bag and transportation. If I can assist in any way in regards this matter please do not hesitate to contact me at ivo.tzvetkov@florahospitality.com

I am delighted however that overall you had an excellent stay with us and describing our hotel as a “Dream”.

I have noted that you found our location to be convenient, our views to be “magnificent” and I could help but smile with pride when I read your description of our breakfast selection. I will be sure to congratulate our culinary team and we will strive to do even better in the future.

I am also proud to read that you found our staff members to be “welcoming, polite and friendly” and I will be sure to congratulate everyone personally for their continued efforts and dedication.

We look forward to welcoming you back in the near future for another memorable visit.

With Warm Regards,

Ivo Tzvetkov

Cluster Director of Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 24, 2014

Flora Creek is an excellent hotel and it is suitable for families and has wonderful location lt is near to every place you want to go and all the staff are kindly,helpful and wonderful so I will recommended this hotel to everyone l know

  • Stayed: March 2014
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Thank Abdelaziz M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ivo_tzvetkov, Cluster Director of Operations at Flora Creek Deluxe Hotel Apartments, responded to this reviewResponded March 28, 2014

Dear Guest,

Thank you for sharing your most positive feedback following your stay at Flora Creek Hotel Apartments.

I am delighted that you have described us an “Excellent Hotel” that you found us suitable to the needs of you and your family, our location to be convenient and I am exceptionally proud that you have noted our staff members as being “kindly, helpful and wonderful”. I will be sure to congratulate the team personally.

Thank you once again for your recommendation of our hotel and we hope to welcome you back for another visit in the near future.

With Warm Regards,

Ivo Tzvetkov

Cluster Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 24, 2014

We couldn't have a better service from start to the end at this Hotel! The appartment was perfect
situated with creek view and a big balcony. The beds were nice and clean!
The hotel is placed near Deira center and close too trainservice.
We will absolutely recommend this nice hotel, and once again: thank you for your perfect service!

Room Tip: Rooms with creek wiew and higher up is absolutely perfect!
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  • Stayed: March 2014, traveled with family
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Thank Eva M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ivo_tzvetkov, Cluster Director of Operations at Flora Creek Deluxe Hotel Apartments, responded to this reviewResponded March 28, 2014

Dear Guest,

Thank you for taking the time to share you feedback with the TripAdvisor Community.

I am delighted to read that you have described your experience as “A very warm atmosphere” and that our team delivered “perfect service” during your stay. I will be sure to congratulate the teams for their efforts.

I am also pleased that you found the apartment and view to be “perfect”, the location to be convenient and I am very happy that you have noted our recently installed luxury bedding package which has generated some very positive feedback from our guests since its implementation.

Once again I thank you for your valued recommendation of our hotel and we look forward to welcoming you back in the near future.

With Warm Regards,

Ivo Tzvetkov

Cluster Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 23, 2014

We booked flora as "overlooking the creek " but the creek is some distance, however all other things were good during our stay. Large rooms as per info and comfortable. Breakfast was very good, and the service girls just lovely. Location is great for shops and rail. Cheap day ticket on rail takes you all over town. Booked an evening dhow sail on creek. Great experience but mini bus driver very average. We enjoyed our 2 night stay.

Room Tip: book overlooking creek have no rooves just a building site.
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  • Stayed: February 2014, traveled as a couple
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Thank steven m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ivo_tzvetkov, Cluster Director of Operations at Flora Creek Deluxe Hotel Apartments, responded to this reviewResponded March 25, 2014

Dear Guest,

Thank you for sharing you feedback with the TripAdvisor Community.

Please accept my apologies that our driver did not extend the expected level of hospitality and if you have any further feedback regarding your experience in this matter please do not hesitate to reach out to me at ivo.tzvetkov@florahospitality.com

I am however delighted that you overall had a good stay with us and that you found our breakfast to be very good, the location convenient and I am proud to read that you have described our staff members in the restaurant as lovely. I will be sure to congratulate the team personally.

We look forward to welcoming you back in the near future.

With Warm Regards,

Ivo Tzvetkov

Cluster Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2014

the hotel staffs are very friendly and handy but there was flyers all in the room, rooms wasn't luxury but it was not so bad
he hotel is near subway station and also near 3 big mall that make family happy ;)

Room Tip: the creek view rooms cost more and didt have any better view but room on side of the building have b...
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  • Stayed: March 2014, traveled with family
    • Value
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2  Thank Mohammad B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ivo_tzvetkov, Cluster Director of Operations at Flora Creek Deluxe Hotel Apartments, responded to this reviewResponded March 20, 2014

Dear Guest,

Thank you for sharing your valuable feedback following your stay at our hotel.

Please accept my sincere apologies for the flies in your apartment. I can confirm that we have already met with our pest control company and actions have been put in place in order to rectify this matter with immediate and permanent effect.

I would also like to take this opportunity and to let you know that we are already in the process of replacing our sofas, rugs and light shades in all our apartments and will be starting the full scope of renovation works in the very near future, at present scheduled for the first half of 2014.
On the positive I am delighted to read that you found our location to be convenient and our staff members to be “friendly”.

I would like to once again thank you for sharing your comments, giving us the opportunity to respond and most importantly to make the necessary improvements in the areas you have highlighted. I can assure you that this is not our usual level of operating standards as confirmed by the mostly positive comments we receive through TripAdvisor and I hope to welcome you back for a problem free visit in the near future.

With Warm Regards,

Ivo Tzvetkov

Cluster Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 18, 2014

My family recently traveled to Dubai and stayed at Flora Creek Deluxe Hotel Apartments. With so many travel companies in Dubai, we were very to have a travel agency right on the hotel. We were very pleased with the service provided by Mr. Manoj Tahelani of “Rayna Tours”. He was very friendly, professional, and knowledgeable. He seemed to know exactly what we were looking for. I would recommend his services and Rayna Tours to anyone visiting Dubai. We enjoyed the roomy apartments and the location close to the creek was great. The overall service at the hotel was great. I would also recommend Flora Creek Deluxe Hotel Apartments to anyone visiting Dubai.


Respectfully,
James Marshall and Lucina Garcia

  • Stayed: March 2014, traveled with family
    • Value
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    • Sleep Quality
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Thank Lucina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ivo_tzvetkov, Cluster Director of Operations at Flora Creek Deluxe Hotel Apartments, responded to this reviewResponded March 20, 2014

Dear Guest,

Thank you for your most appreciated recommendation of Flora Creek Hotel Apartments and for sharing it with the TripAdvisor Community.

I am delighted that you found the hotel to be great and I am proud to read that you have described our service as “Outstanding” with a special mention for Manoj. I will be sure to congratulate Manoj and the rest of the team for their efforts.

We look forward to welcoming you back for another memorable visit in the near future.

With Warm Regards,

Ivo Tzvetkov

Cluster Director of Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Flora Creek Deluxe Hotel Apartments

Address: Port Saeed Road | 34 Street, 5; Deira, Dubai 119062, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #107 of 561 Hotels in Dubai
Price Range: $128 - $322 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Flora Creek Deluxe Hotel Apartments 5*
Number of rooms: 180
Official Description (provided by the hotel):
Facing the Dubai Creek & steps away from Deira City Centre, Flora Creek Deluxe Hotel offers luxury full service hotel operations and self catering facilities and is just 2km from Dubai Airport. These suites have separate living/dining areas as well as well-equipped kitchens,en-suite bathroom for each bedroom.Guests of the Flora Creek can enjoy the hotel's Serenity Spa & Wellness Centre,IDD facility and voice mail, high speed and wireless internet connectivity, in-room safety deposit box and satellite television as well as the on-site restaurant Olive Tree plus a coffee shop. Breakfast times are 7:00 to 11:00. ... more   less 
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