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“Comfortable, great front of house staff, close to all amenities”

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Flora Creek Deluxe Hotel Apartments
Ranked #94 of 549 Hotels in Dubai
Certificate of Excellence
Port Elizabeth, South Africa
Level 4 Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Comfortable, great front of house staff, close to all amenities”
Reviewed March 31, 2011

My wife and I stayed at this property twice in March. Flora Creek is ideally located for its proximity to the airport (a 10 minute drive) and the Metro and the Deira City Centre mall are reachable in a less than 5 min. walk.

The apartments are comfortable without being “luxurious”, the buffet breakfast (included in our tariff) is ample, the meals in the restaurant are reasonably priced. The Spa is OK but the men’s shower rooms are perpetually wet because they are not enclosed or curtained off. The consequence of this is that the base of the wooden doors are rotting and leave a smell of damp around the place.
The staff we met were exceedingly courteous and very helpful. However the back office appears disorganised. On our second visit, despite sending them 2 emails with flight details, we were not received at the airport and had to phone through for transport. Similarly although we informed them about our departure time we still had to wait for transport to the airport to be organised.

Despite these minor shortcomings we enjoyed our stay and would stay there again on future visits.

Room Tip: Creek facing non
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  • Stayed March 2011, traveled as a couple
    • Value
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Helpful?
Thank tarkastad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterFenwick, General Manager at Flora Creek Deluxe Hotel Apartments, responded to this review, April 12, 2011
Dear Tarkastad,

Many thanks for your insight and feedback. Goodnews, the health club changing rooms will be revamped. We had agreed to do this a few months ago and it will take place this summer. The rest is about Training and we have begun the process.

With warm regards,

Peter Fenwick,
General Manager
Flora Creek & Park Hotel Apartments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (449)
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English first
Sharjah, United Arab Emirates
1 review
Reviewed March 27, 2011

The hotel is situated right where we needed it and had the accomodations we required. We took 4 3 bedroom apartments .The service provided was extraordinary from advanced planning through the entire visit The hotel staff worked with our group of about 20 including pick up and return to airport with oversized equipment, web access, breakfast and fruit baskets.

  • Stayed March 2011, traveled on business
    • Value
    • Location
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Helpful?
Thank Railton510
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Al Khobar, Saudi Arabia
1 review
Reviewed March 27, 2011

My stay at Flora Creek Hotel was a great experience especially a new comer to Dubai, the staff was very accommodating especially when i have friends visiting me in my room, The interior of the hotel was so elegant and it seems like you feel at home. The food during breakfast was great also, you had the right to choose what food would you like to eat, I didnt have the chance to use all the amenities of the hotel because my friends invited me to roam around Dubai, dining with fine restaurants and shopping experience was so great. One day is not enough if your planning to stay at the hotel the next time i will have my stop over in Dubai i will see to it that i can stay 3 or few days more. And i will recommend this hotel with my friends & colleagues in my workplace.

  • Stayed March 2011, traveled solo
    • Value
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Helpful?
Thank Rey043
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuwait City, Kuwait
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 24, 2011

The staff all over the hotel are very friendly and smiley faces all the time, very nice spacious rooms, the kitchen is fully equipped from A-Z, very spacious balcony with a fantastic view, excellent location which is very close by to City Center Shopping Mall, very impressive furniture, I will definitely stay there every time I visit Dubai and I will recommend this hotel to all my Friend and Colleagues, job well done to everyone and keep it up!

  • Stayed March 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BusinessTrip15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed March 23, 2011

Convenient for Dubai International Airport and free shuttle service.

Clean and spacious rooms. Excellent facilities including in-room wi-fi.

Only let down was buffet breakfast which had bland food.

  • Stayed March 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alimowbaker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterFenwick, General Manager at Flora Creek Deluxe Hotel Apartments, responded to this review, March 27, 2011
Dear Alimowbaker,

Thanks for the Feedback. The Chef has been informed.

With warm regards,

Peter Fenwick,
General Manager
Flora Creek & Park Hotel Apartments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 22, 2011

Lot of space to improve in terms of food n communication skills of th staff lik personalized recommendation to th guest by understanding his purpose of visit, comfort in commitment, extending som value adds, discounting structure in service offered, etc

  • Stayed March 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank saaaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PeterFenwick, General Manager at Flora Creek Deluxe Hotel Apartments, responded to this review, March 27, 2011
Dear Saaaa,

We are working on this Duty and without Doubt we are already showing signs of improvements.

We continue the Journey

With warm regards,

Peter Fenwick,
General Manager
Flora Creek & Park Hotel Apartments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed March 19, 2011

We have stayed in the hotel for 3 days. All over experience was good. Hotel location is perfect, staff were very friendly and room size was excellent.

The room which was given to us when we checked in was dirty with very old furniture. I went to the reception and asked to change my room… the guy was helpful and showed me another room on the fifth floor which was much better (felts it was another hotel) than the one I got at the beginning and I switched the rooms. The swimming pool is small and no sunshine will reach it after 12 pm. Steam room and Jacuzzi were very good.

I would visit flora park again, as far as they won’t offer me their worst rooms as a start. First impression is often the truest…

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Natshe_E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Flora Creek Deluxe Hotel Apartments

Property: Flora Creek Deluxe Hotel Apartments
Address: Port Saeed Road | 34 Street, 5; Deira, Dubai 119062, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #94 of 549 Hotels in Dubai
Price Range (Based on Average Rates): $
Hotel Class:5 star — Flora Creek Deluxe Hotel Apartments 5*
Number of rooms: 180
Official Description (provided by the hotel):
Facing the Dubai Creek & steps away from Deira City Centre, Flora Creek Deluxe Hotel offers luxury full service hotel operations and self catering facilities and is just 2km from Dubai Airport. These suites have separate living/dining areas as well as well-equipped kitchens,en-suite bathroom for each bedroom.Guests of the Flora Creek can enjoy the hotel's Serenity Spa & Wellness Centre,IDD facility and voice mail, high speed and wireless internet connectivity, in-room safety deposit box and satellite television as well as the on-site restaurant Olive Tree plus a coffee shop. Breakfast times are 7:00 to 11:00. ... more   less 
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