We stayed in a serviced 1 bedroom apartment for a week, with a 2,5 year old kid. The space was good and the furnishing adequate. It was comfortable to have a kitchen with kettle, fridge etc when travelling with a child.
We had some concerns about the cleaning, which we addressed several times but with little or no improvement. For example, coffee, toiletries and towels were not refilled when they were dirty or out. It was frustrating to need a quick shower before dinner and realise there is no showergel and no towels - again! How hard can it be? And if the sheets are clearly stained (yes maybe we shouldn't have eaten strawberries in bed but hey it was Valentines!) they should really be changed, not just turned upside down so you get a nasty surprise when getting into bed. Overall the cleaners were all very sweet and eager to please when you asked them for something but they just did not have a clue. Investment in some proper training would be good. And in some more towels.
One good thing I can say about the service was the guy at the pool. He was excellent when I went swimming with my son, we felt really well looked after. And the pools were fine, although very limited time with sun.
Breakfast at Liwa Heights was not at all enjoyable, unfortunately. They should visit some other hotels in Dubai and check out their breakfast buffets, to get some pointers. I recommend going to one of the cafés across the lake instead, especially the excellent Baker Street Café. For dinner we really enjoyed the Lebanese one floor down in the same building, not the one connected to the hotel Lobby, but the one level with the lake. For sushi, restaurant EAST, also across the lake, held very high standard.
- Official Description (provided by the hotel):
- Oaks Liwa Heights Hotel offers short and long stay, four star apartment accommodation. The close proximity to Emirates & Montgomery world class Golf Courses, Beaches, Palm Jumeirah and major shopping malls, puts Oaks Liwa Heights in the perfect location for business and pleasure. Fully furnished, contemporary and tastefully designed One & Two Bedroom apartments offer comfortable living style with facilities including swimming pool, gymnasium, squash court and much more. ... more less
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- Also Known As:
- Oaks Liwa Heights Hotel Dubai
- Oaks Liwa Heights Dubai