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“Spacious apartments with lots of flaws”

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Grand Midwest Tower - Media City
Ranked #126 of 292 Specialty Lodging in Dubai
Vancouver, Canada
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Spacious apartments with lots of flaws”
3 of 5 bubbles Reviewed January 21, 2014

Recently stayed here for a week with my husband (our friends also stayed at this same hotel apartment during our stay). The apartments are great in size with a kitchenette, living room, powder room, full washroom and a master bedroom. Cleanliness was definitely an issue during our stay. We had to get our pillow cases changed on arrival as there were stains on them. Hair and dust mites were seen under our bed. Stains were on the vanity and front door. Our washroom sink was clogged on arrival. The place looked like it's about to fall apart even though we were told the place is only 2 years old. Housekeeping didn't do too much so we only had our place cleaned once during our one week stay and just asked for our towels to be changed. Front desk staff was a hit or miss. The staff at the convenient store were always friendly. The hotel charges for local calls made. Our friends who were also staying here had very similar issues. I've definitely stayed at better 4 star hotels than this one. And, to top it off the location wasn't great especially if you want to explore downtown Dubai. Lastly, do not eat at the hotel restaurant; food wasn't good and service wasn't any better.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VJYL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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135 reviews from our community

Traveler rating
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    36
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    35
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Jeddah
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed December 15, 2013

This hotel charge very high internet fee where you can't charges by any 5-star hotel they think their service of same kind. I have stayed in this hotel more than 5 times before but this time they charged me for making local calls whihc is free of cost in every hotel and they are looking for opportunity to make money in this kind of things whihc obviously client can't reject.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
1 Thank Katipalla Hussa... A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Dubai hotels

Zurich, Switzerland
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed November 30, 2013

This was my second stay at this property. Located conveniently near the metro station, with spacious clean rooms which include a kitchenette. Management should however review its internet pricing policy. The hotel is supposed to be in Media City, and yet they are charging AED 100 per 24 hour connection per device! That's a bit old-school! It's much cheaper to go downstairs and buy a du SIM card in the du shop just beside the hotel, and use internet via your smartphone (as a portable hotspot), than pay the hotel for internet connectivity, which should in this day-and-age be free, especially is the so-called Media City!

Other than that I had a very unpleasant experience with one of the ladies at reception, whom I asked to print me a final statement of charges upon check-out. She was simply not willing to do so.

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Danobius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed November 13, 2013

When you enter this hotel you are welcomed by a disgusting smell. I do not think this hotel is clean. The people at the reception desk don't have welcoming attitude when you first meet them. Overall, I didn't have a pleasant experience when I stayed there.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BodrumAbuDhabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
151 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 bubbles Reviewed November 12, 2013 via mobile

Really huge n beautiful rooms with a great view of the palm and burj. Overall my stay was good but the only disadvantage was that its mains entrance was from the back, for some reason there is no direct entrance to the lobby which is very weird , the other big issue i had was that the valet manager a filipino acted like he was the manager and even after having a valet parking i had to park my car all the time because there were no drivers and even when they were the supervisor said they all were busy... One req midwest pls hire better and mannered staff, othwise your hotel is good dnt let small things get over your good reputation n i hope u look at my concern.
Thxu

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sanachowdhary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai
2 reviews
4 of 5 bubbles Reviewed October 8, 2013

The stay was great. We got a deal that gave us real quality, without having to pay too much. This hotel is great for all those travelling in a group or any size. I recommend this place as it is safe and comfortable

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Alysa N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo, Egypt
Level Contributor
212 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
3 of 5 bubbles Reviewed May 21, 2013

I've stayed a number of times at the Grand Midwest Media city, the important thing to note is that it is a lot more like a serviced building that it is of an hotel, with that in mind and expectations set accordingly you should be ok :)

The Pros:
*1 minute walk from the Dubai Metro station
*shaded parking
*rooms with sea view also look out on Burj Al Arab
*spacious rooms

The cons:
*The food - weather room service or in the restaurant - is quite bad.
*the restaurant overlooks the lobby, during breakfast the entire lobby smells of food.
*the rooms are a bit worn down with white sofas are now a distinctive off white colour.
*need to honk and wait for security to bring over his ID to open the gate for the parking every time.
* no direct elevator access from the parking to the rooms, need to change elevators.

Room Tip: Go for a room on one of the high floors overlooking the sea not Sheikh Zayed Road
See more room tips
  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TheRealKhairy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Midwest Tower - Media City

Property: Grand Midwest Tower - Media City
Address: Sheikh Zayed Rd | Media City, Dubai 125616, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #126 of 292 Specialty Lodging in Dubai
Price Range (Based on Average Rates): $
Number of rooms: 225
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Also Known As:
Grand Midwest Media City Hotel Dubai

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