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Grand Millennium Dubai
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Reviews (1,219)
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Reviewed July 15, 2013

Well I was staying at the Grand Millennium Hotel, Tecom again for 3 weeks on business. All was going well as usual. The staff are friendly and the service is good. I had dinner at Toshi - the Asian restaurant. The food is good there. On several occasions, I bring some snacks (that are not available at the hotel) from restaurants outside the hotel and I ask rooms service to get me a plate. This time when I called room service requesting for a plate, I was surprised to hear they would be charging me AED15 (USD$4.25) for a plate. Well I pay USD230.00 a night and stay at the hotel for 15 to 21 nights a month and to hear that they will charge me for an empty plate was appalling. After speaking to the duty manager I was informed that this is the hotel policy. Well he waived the charge for me being a regular guest. I would warn anyone staying at this hotel to please check for such surprises if you need an empty plate from room service.

  • Stayed: July 2013, traveled on business
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1  Thank Darryl D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 13, 2013

Stayed several times for business. Great atmosphere and always helpful and friendly staff. If neibors are too noisy, it will bring some problems because of connecting doors between rooms.
Spa is fantastic! Recommend to take Adam&Eve offer, if you stayed with your spouse.
Toshi is one of the best Asian buffet restaurants in Dubai.

  • Stayed: January 2013, traveled on business
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Thank Karina N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMD295424, General Manager at Grand Millennium Dubai, responded to this reviewResponded July 17, 2013

Dear Guest,

Thank for taking the time and writing back to us with all the sincere comments and the recommendations that you have shared from personal experience to other guest.
We are glad that you have like Jasmine Spa and you loved the our signature restaurant Toshi.


Hope to see you back at the Grand Millennium Dubai in the near future.


Peter Mansourian
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 12, 2013

Great atmosphere, staff very friendly and helpful. i agree that charging for the internet is not smart and many hotels do not do it these days. definite upgrade by making part of the package.
super gym and food in the Belgian put greta, very good service and good beer. i had a fruit platter at lunch time an dthe fruit was tasteless as too cold, so something to think about for the kitchen.
overall excellent and i would go back.

  • Stayed: July 2013, traveled on business
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Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMD295424, General Manager at Grand Millennium Dubai, responded to this reviewResponded July 17, 2013

Dear Guest,

Thank for you the constructive feedback regarding the great services and facilities that you have used at the Grand Millennium Dubai.

We hope you have enjoyed the Belgian Beer Cafe experience and we look forward to see you again at the Grand Millennium Dubai maybe we you try out Toshi- our Asian restaurant on the 18th floor I'm sure you will love it.


Peter Mansourian
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 5, 2013

Overall good atmosphere, great gym, but unbelievable poor wireless access and charged by the hour. Simply don't get it how this is still a source of revenue for some smart hotels when they simply take customers away with making it so difficult.

Room Tip: Upper floor , less noisy.Avoid facing construction sites
  • Stayed: July 2013, traveled on business
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Thank Pedro C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMD295424, Front Office Manager at Grand Millennium Dubai, responded to this reviewResponded July 17, 2013

Dear Guest,

Thank you for taking the time and sharing your feedback.
We are glad that you have enjoyed your stay at Grand Millennium Dubai, as for the internet you can always ask for an upgrade to include it it in the room package so you can use it for the length of your stay.

We hope to see you at Grand Millennium Dubai again.

Yahya Halabi
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 24, 2013

Stayed a couple of times whilst on business in Dubai, always good service and value for money considering its star rating . Minor problems with the TV not working but was sorted out quickly.Staff are very friendly and attentive. Good choice of food also and outside bar and shisha cafe.

  • Stayed: June 2013, traveled on business
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Thank Simon D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMD295424, General Manager at Grand Millennium Dubai, responded to this reviewResponded July 17, 2013

Dear Guest,

Thank you for staying at Grand Millennium Dubai on you short business trip, we are happy to hear that you have enjoyed your stay.

Look forward to see you again.


General Manager
Peter Mansourian

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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