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“Very nice stay”

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Novotel Dubai Deira City Centre
Ranked #464 of 542 Hotels in Dubai
Paris, France
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Very nice stay”
Reviewed September 9, 2013

This was a great hotel, close to public transport and shopping mall. The staff were friendly and helpful, great pool (it's a good tip to use this early morning as the water warms up during the day) and the rooms very comfortable. The only downer was lack of wifi in the rooms (connection is available by Ethernet) so we could only use phones and iPads in the lobby. Also the breakfast was adequate but certainly not amazing, the cooked food being quite lacklustre. Otherwise a great hotel to stay in.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Mcglow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerHotelDCC, General Manager at Novotel Dubai Deira City Centre, responded to this review, September 10, 2013
Thank you for your time in posting your review about Novotel Deira City Centre on Trip Advisor.

It is a pleasure to note that you had enjoyed your recent holiday with us and was pleased with our location, the hotel facilities and service of our associates. We appreciate you pointing out the friendliness and being helpful of our team members and will definitely share your feedback with the team.

Your feedback about the lack of wifi in the room had been noted and we are on the process of studying all the possibilities to modify them to meet our guest expectations. I would like to assure you that your feedback had been noted and will definitely reconsider.

Great to have you as our guests and I look forward to welcoming you back in the future.

Sincerely yours,
Ramesh Bappoo
General Manager
Email : H6482-GM@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (158)
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Ashburton, Canterbury, New Zealand
Level Contributor
35 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 7, 2013

We stayed here for 3 nights and 2 days,I would go back and stay anytime.It was very clean,had a great pool which we used as it was hot also great deck chairs for lying in the sun after you get out of the pool.They even supply towels which surprised me.The staff were so nice and friendly.Looking forward to going back soon.There is so much too do there we did not have the time.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Yvonne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerHotelDCC, General Manager at Novotel Dubai Deira City Centre, responded to this review, September 10, 2013
Thank you for your time in posting your review about Novotel Deira City Centre on Trip Advisor.

It is a pleasure to note that you had enjoyed your recent holiday with us and was pleased with the hotel facilities. Your kind comments are greatly appreciated particularly with regards to the friendliness and excellent service by our team members. We had shared your positive comments with our team as that is their greatest reward from you.

We will definitely be delighted to welcome you again in Novotel Deira City Centre in your next visit to Dubai and looking forward to it.

Sincerely yours,
Rames Bappoo
General Manager
Email : H6482-GM@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middlesbrough, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed September 5, 2013

Booked to stay at the Ibis and asked for a nice room as it was our 25th wedding anniversary and they upgraded us to the Novotel, the 4* nextdoor. They even sent us a cake and platter of fruit (twice) and dressing gowns and slippers. Lovely hotel, restaurant, food, pool. They couldn't do enough for you. There were tea and coffee making facilities there and a fridge. Free transfers to Jumeriah beach. Over the road to Deira shopping Centre with food court, cinema bowling alley, kid zone and loads of shops. The room is very clean, comfortable and modern and I would definitely stay here again and recommend this hotel.

Room Tip: Front of the hotel overlooks the Berg Kalifa and the lights of the city. 8th floor has lovely views
See more room tips
  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Karen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerHotelDCC, General Manager at Novotel Dubai Deira City Centre, responded to this review, September 10, 2013
Thank you for your wonderful comments that you had posted on trip advisor about Novotel Deira City Centre Hotel.

Customer care is amongst our highest priorities and it is always gratifying to receive such praise. Your kind comments are greatly appreciated. It was a pleasure to note how much you enjoyed your stay with us and we would like to take this opportunity to thank you for your continued support.

Great to have you as our guests and I look forward to welcoming you back, and to celebrate again with us your special events.

Sincerely yours,
Ramesh Bappoo
General Manager
Email : H6482-GM@accor.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Dubai Deira City Centre

Property: Novotel Dubai Deira City Centre
Address: 8th street | Front of Deira City Centre Mall, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#155 Business Hotel in Dubai
#285 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Dubai Deira City Centre 4*
Number of rooms: 188
Official Description (provided by the hotel):
Located in the heart of historic Dubai Novotel Deira City Centre is directly opposite to Deira City Centre shopping mall and within the business and commercial district of Port Saeed. The hotel is only 5 min from Dubai International Airport (DXB) and 15 min from Dubai World Trade Center. It offers 188 guest rooms, ideal for a business trip or family breaks in in Dubai, as well as international and regional restaurants, fully licensed bars and an outdoor temperature controlled swimming pool. ... more   less 
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Also Known As:
Novotel Deira City Centre Hotel Dubai
Novotel Hotel Dubai
Deira City Centre Novotel

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