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“Holiday Inn at it's Best”

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Holiday Inn Dubai - Al Barsha
Ranked #149 of 563 Hotels in Dubai
Certificate of Excellence
Reviewed November 7, 2013

Stayed at this hotel for three nights on a stopover after a 4 week tour of Europe. A well appointed property on the main road close by the Mall of the Emirates and a Metro railway station. The accommodation was clean and well prepared the staff were welcoming courteous and very helpful, fulfilling every request that we made without fuss or bother.

  • Stayed: October 2013, traveled as a couple
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Thank Fae E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnnAlBarsha, Public Relations Manager at Holiday Inn Dubai - Al Barsha, responded to this reviewResponded November 9, 2013

Dear Ms. Fae,

Greetings from Holiday Inn Dubai - Al Barsha!

We truly appreciate your kind comments regarding your recent stay at Holiday Inn Dubai - Al Barsha. Informative feedback such as yours inspires us to consistently provide our guests with the superior level of service they have come to expect from the Holiday Inn brand.

Your generous praise to our accommodation, staff and location are very gratefully received and they are really helpful to all TripAdvisor readers.

Thank you for sharing your thoughts!

We look forward to once again make your stay with us an exceptional one!

Best Regards,

On behalf of Ms. Kezia
Devini Naicker
Marketing Coordinator
Holiday Inn Dubai – Al Barsha

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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638 - 644 of 1,173 reviews

Reviewed November 4, 2013

If you are used to staying in a Holiday Inn you will be surprised by the quality of this four-star hotel in Dubai. It is certainly superior to any Holiday Inn I've experienced in the USA.
The staff was very welcoming and accommodating. They made us feel like honored guests. The front desk always knew our names and asked if they could help us with anything everytime we passed by the desk. The only person who could have been more friendly and helpful was the concierge who wasn't particularly knowledgable about local tours and forgot to inform a tour company of a booking we made through her.
At check-in we were upgraded to a suite at no cost because the hotel was not full. I'm sure it helped that we are members of their frequent guest program, but it was still a very pleasant surprise. Another plus for the hotel was its great location, a five minute walk from a metro station and the Mall of the Emirates. The breakfast buffet had an impressive selection and there are several good restaurants connected to the lobby. The gym equipment was in good working order and the man who supervised the gym was offering exercise tips to whoever showed up. The view from the roof-top pool was spectacular. We got nice photos of the famous Burg al-Arab at sunset. If we ever go back to Dubai we'll be sure to stay in the Holiday Inn Al Barsha again.

  • Stayed: September 2013, traveled as a couple
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Thank Frank K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnnAlBarsha, Public Relations Manager at Holiday Inn Dubai - Al Barsha, responded to this reviewResponded November 5, 2013

Dear Mr. Frankeen,

Greetings from Holiday Inn Dubai - Al Barsha!

Thank you for taking time out to convey your appreciation and commendation through TripAdvisor. We really appreciate your feedback!

Once again, we would like to thank you for your time and initiative taken. We at Holiday Inn truly believe that your continuous support will enable us to deliver services which are synonymous with InterContinental Hotels highly guarded reputation.

Thank you very much and we are looking forward to welcoming you back to our hotel as one of our most valued guests!

Best Regards,

On behalf of Ms. Kezia
Devini Naicker
Marketing Coordinator
Holiday Inn Dubai - Al Barsha

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2013

We stayed there for 2 nights last September, and thoroughly enjoyed the hotel. The room are SUPER clean, the finishing is modern, breakfast was enjoyable also. We had a corporate rate which made it all better, but the location is great too, it is a 10 minute walk from the Mall of the Emirates. Our reception guy, Virach Perera, was very friendly and gave us a room with a view as requested (well there is no special view but it was on the main road as opposed to a side road). Overall, we enjoyed the experience and will be using this hotel again when visiting Dubai on a budget.

  • Stayed: September 2013, traveled as a couple
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1  Thank Nazly H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnnAlBarsha, Public Relations Manager at Holiday Inn Dubai - Al Barsha, responded to this reviewResponded November 5, 2013

Dear Ms. Nazly,

Greetings from Holiday Inn Dubai - Al Barsha!

Thank you for the wonderful review, we are really happy to hear that you had a great stay with us.

Your comments are very helpful to TripAdvisor readers. We will certainly pass on your praise to Virach and the rest of our team.

Looking forward to welcoming you back on your next trip to Dubai.

Best regards,

On behalf of Ms. Kezia
Devini Naicker
Marketing Coordinator
Holiday Inn Dubai - Al Barsha

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2013 via mobile

Stayed at this hotel for 3 nights whilst in Dubai before flying to Nairobi.
Caught the metro to the hotel from the airport which was great as there is a stop less than five minutes walk from the hotel.
We used the metro a great deal whilst in Dubai, its cheap and a fab way of being able to explore the city. Dubai Mall, Burj Khalifa, Mall of the Emirates and the Burj al Arab only a few stops away.
We had a slight problem when checking in - they couldn't find our reservation but after a good 15 minutes they managed to rectify the problem and we were shown to our room by Patrick. Whilst reception were trying to find our reservation he brought us cold bottled water and once we got to the room didn't leave until he had made sure it was to our satisfaction.
Rooms and air conditioning are great aswell as the breakfast each morning. The first night we did get woken up by a loud party in the room next door and having complained to reception they did offer to move us for our second night. We decided to stay in the room and slept great the second and third night.
This truly is a great hotel in order to explore Dubai without breaking the bank and I would definitely stay here again.

  • Stayed: October 2013
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Thank S_y_SS_y_G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnnAlBarsha, Public Relations Manager at Holiday Inn Dubai - Al Barsha, responded to this reviewResponded November 5, 2013

Dear Guest,

Greetings from Holiday Inn Dubai - Al Barsha!

Thank you for the wonderful review. We are very happy to hear that you enjoyed your stay with us.
We will certainly pass on your praising comments to Patrick and the rest of our team.

Looking forward to welcoming you back.

Best regards,

On behalf of Ms. Kezia
Devini Naicker
Marketing Coordinator
Holiday Inn Dubai - Al Barsha

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 29, 2013

I stayed at this hotel on 10 and 11 October and 18 October 2013 while visiting my husband in Oman. The hotel itself is fine. The air conditioning was very poor and the rooms filled with cooking smells during the evening were so bad we had to turn it off. This wasn't only in our room but in my daughter's room on a different floor.
They took £450 from my account after I left even though the holiday had been paid for before I arrived and now they are ignoring my emails asking for a refund.
Don't get a taxi from outside the hotel as they are very expensive. look out for the official taxis - cream with an orange roof they are much cheaper.
Tea and coffee was not left in our room and we had to phone reception to ask for it. However, the staff were extremely helpful.

  • Stayed: October 2013, traveled with family
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2  Thank GwentValleysgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnnAlBarsha, Public Relations Manager at Holiday Inn Dubai - Al Barsha, responded to this reviewResponded October 30, 2013

Dear Valued Guest,

Greetings from Holiday Inn Dubai - Al Barsha!

Thank you for sharing your concerns with us. The feedback provided by you has indeed received our comprehensive attention.

The management has already taken care of the issue you faced and will make sure that such will not happen again.

We look forward to welcoming you back to our hotel.

Thank you!

Best Regards,

On behalf of Ms. Kezia
Muhammed Sameer Suleman
Online Community Coordinator
Holiday Inn Dubai - Al Barsha

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 23, 2013

You don't have to spend lots of money to have a comfortable, clean hole with an accommodating staff!! This Holiday Inn, part of a worldwide network of IGH Hotels fits the bill. The Thai restaurant within the hotel served up a FABULOUS meal at the end of their shift and the chef even visited our table to make sure it was to our liking. What a treasure. In Dubai, you can spend double the money...but that is not necessary. Stay at Holiday Inn and be treated and fed, and housed like a King..or Shiek...or Sultan, Queen, Princess..royalty.. or just plain old really well.

Stayed: October 2013
2  Thank GardenMan53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnnAlBarsha, Public Relations Manager at Holiday Inn Dubai - Al Barsha, responded to this reviewResponded October 27, 2013

Dear Valued Guest,

Greetings from Holiday Inn Dubai - Al Barsha!

We are delighted to know that you felt like a King/Queen on your visit to the hotel. We thank you for taking time out to convey your appreciation and commendation. We really appreciate your feedback!

We at Holiday Inn truly believe that your continuous support will enable us to deliver services which are synonymous with Intercontinental Hotel Groups highly guarded reputation.

Thank you once again and we are looking forward to welcoming you back to our hotel as one of our most valued guests!

Best Regards,

On behalf of Ms. Kezia
Muhammed Sameer Suleman
Online Community Coordinator
Holiday Inn Dubai - Al Barsha

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 21, 2013

I enjoyed staying in the Holiday Inn, for Al Adha vacation for 6 days, staff more than amazing, the breakfast really enjoyed it, and the food (lunch or dinner) is one of the best. Room was excellent every day i used to get all the amenities that i wanted. Would recommend the hotel for anyone who is willing to stay nearby Mall of the emirates, Dubai Marina, and JBR.

Room Tip: Take room next to the elevator
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  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank GixXxo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HolidayInnnAlBarsha, Public Relations Manager at Holiday Inn Dubai - Al Barsha, responded to this reviewResponded October 22, 2013

Dear Valued Guest,

Greetings from Holiday Inn Dubai - Al Barsha!

We truly appreciate your kind comments regarding your recent stay at Holiday Inn Dubai - Al Barsha. Informative feedback such as yours inspires us to consistently provide our guests with the superior level of service they have come to expect from the Holiday Inn brand.

Your generous praise to our accommodation, facilities and location are very gratefully received and they are really helpful. Thank you for sharing your thoughts!

We look forward to once again make your stay with us an exceptional one!

Best Regards,

On behalf of Ms. Kezia
Muhammed Sameer Suleman
Online Community Coordinator
Holiday Inn Dubai – Al Barsha

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Dubai - Al Barsha

Address: Sheikh Zayed Road | near Mall of The Emirates, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#74 Family Hotel in Dubai
#90 Spa Hotel in Dubai
#101 Romantic Hotel in Dubai
#101 Business Hotel in Dubai
#131 Luxury Hotel in Dubai
Price Range: $84 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Dubai - Al Barsha 4*
Number of rooms: 309
Official Description (provided by the hotel):
Holiday Inn Dubai - Al Barsha is centrally located on Sheikh Zayed Road next to Mall of the Emirates (Ski Dubai) and Sharaf DG Metro Station. In close proximity to all major business districts and close to Dubai's major leisure and entertainment hubs. The hotel is a 20-minute drive to Dubai International Airport and 45 minutes to Abu Dhabi International Airport and Ferrari World on Yas Island. It offers 309 elegant rooms including 95 spacious suites equipped with the latest facilities keeping in mind the guests comforts and needs. You will be pleasantly surprised with the awe-inspiring atrium of over 6 floors housing the piano lounge and networking facilities offering free WIFI. The hotel features a variety of fabulous dining outlets - Royal Budha - Fine Dining Thai, Gharana - specialty Indian restaurant with live music and The Gem Garden - an all Day dining offering Continental cuisine. Our sophisticated Sports bar, The Q, is designed to deliver a winning blend of entertainment and atmosphere. Indulge in a hearty game of pool or watch a live sporting fixture on massive cinema screens. ... more   less 
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Also Known As:
Holiday Inn Dubai-Al Barsha Hotel Dubai

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