We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Bargain basement hotel for bus people”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Holiday Inn Express Dubai - Safa Park
Ranked #239 of 556 Hotels in Dubai
Reviewed November 20, 2013

The hotel is conveniently located about a 10 minute walk from the business bay metro station on the red line, one stop from dubia mall, and burf khalfia tower, but in my opinion not work the price they charge, the hotel seems to cater to bus travelers from other countries, who push and shove at breakfast and in the elevators, the bar downstairs leaves there door open and the aroma of cigarette smoke fills the lobby, the breakfast is poor, boiled eggs each morning and sausage with salad and a few other things such as baked beans, wash clothes are given and in the room when you arrive only, after that by request, the housekeeping department was poor, toilet nor mirror was never once cleaned during our 7 night stay, no soap or shampoo given in rooms, they have a one use cleaning mixture attached to the wall in a pump at sink and shower, not a good experience there other than its location, Hugh park about a 20 minute walk where you can BBQ , hotel offers a shuttle to beach once a day, also please note that this hotel is in a dead zone, there are no restaurants or grocery stores nearby, you will have to take the metro one stop to the mall for a grocery store or walk 30 minutes,refrigerator if that is what you want to call it was a joke, no temperature control dial and it barely worked with only a coil inside the very small box, took a good 8 hours to get something cold, but other than that hotel was just ok, definitely would not stay there again for a 100 plus dollar a night hotel, next we left there and made reservations for the holiday inn express at internet city for another 7 nights which was outstanding, see my review

Stayed: November 2013, traveled as a couple
2  Thank Railroadguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rafat_Gotta, Manager at Holiday Inn Express Dubai - Safa Park, responded to this reviewResponded November 23, 2013

Dear Valued Guest,

Thank you for sharing your feedback about your stay at Holiday Inn Express Safa Park - Dubai,
your constructive feedback is very important and has been taken into our consideration and with immediate action where applicable,

For any further assistance required please do not hesitate to contact me or any of our staff members,

Kind regards,

Rafat Gotta
Hotel Manager

Holiday Inn Express Dubai - Safa Park
P.O Box 71136
Dubai, UAE
Tel: 00 971 4 5119333
Fax: 00 971 4 5119444

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (594)
Traveler rating
Traveler type
Time of year
Language
  • More languages

239 - 245 of 594 reviews

Reviewed November 9, 2013

If you are looking for hotel at Dubai World trade centre and you are not getting at IBIS then please select this hotel ..
Its on Shiekh Jahed Road .. very Metro station is 15 min walking distance .

DWTC will be AED 20 from this hotel in the metered taxi

Break fast is average .

Overall good hotel.. During season time it become very expensive may be even USD 175 to 200

over all good place to stay

Room Tip: all rooms are good
See more room tips
  • Stayed: September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank panditrao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 3, 2013

I stayed in this Hotel in October 2013 for 4 nights and it was my first experience with Holiday Inn Express.

The concept is very similar to Ibis but with some extra features, you can call it a mid-end business hotel as the check in and check out procedures fast, the staff at the reception were so welcoming friendly during the check in.

The room in general is comfortable but depreciated and old a bit, the mini bar fridge was kept empty but the complimentary water with coffee and tea sachets were replenished on a daily basis.

The Do not Disturb Sign was not available in the room, i had to ask the room service to send me one.

The only problem was the location, it's off Sheikh Zayed Road in an area that is not serviced with any shops or convenience stores, it was not an issue for me as i had rented a car but in the morning i could notice that there were no taxis waiting in front of the hotel and few of them came to the area.

There is a good side of the location as it's close to Dubai Mall and Burj Khalifa and slightly close to Jumairah.

  • Stayed: October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Samer A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Dubai - Safa Park, responded to this reviewResponded November 18, 2013

Dear Samer A,

Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Ferdinand G
Case Manager
IHGCare

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 26, 2013

Hotel
Check in was painless. Breakfast was ok, although the fried eggs one morning were just in a big pile and all stuck together and looked disgusting. ok choice.
Hotel looked a bit dated in areas, but clean. I received a wake up call at 4am one morning - unfortunately I hadn't actually booked one.

Room
I was really happy to get a room with a view of the Burj Khalifa. Actual room was fine but bathroom was disgusting and needed a serious load of bleach using on it or redoing grout. Bed was comfy. Tea and coffee werent topped up after I'd used it.

Location
As a solo female traveller, I picked this hotel because it was affordable and near to a metro station. As it was it was about 5-7 minutes down very quiet roads to get to the hotel, I did feel a bit nervous a couple of times but nothing major. Hotel was close to Dubai Mall and the Burj Khalifa (one stop on metro).

If I was to go to Dubai again, I don't know whether I would stay here as I think I would like a pool or outside area, but for central (for all areas of Dubai) accommodation, it was good value.

  • Stayed: October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank wheretonext1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rafat_Gotta, Manager at Holiday Inn Express Dubai - Safa Park, responded to this reviewResponded October 28, 2013

Dear Valued Guest,

Thank you for sharing your feedback about your stay at Holiday Inn Express Safa Park - Dubai,
Your review is very important for us and highly appreciated;
I would like to assure you that we take our guests valuable comments to the top of our priorities to enhance our services and continue working on delivering our Brand promise.

We hope to have the pleasure of welcoming you back to our hotel,

For any further assistance required please do not hesitate to contact me or any of our staff members,

Kind regards,

Rafat Gotta
Hotel Manager
Holiday Inn Express Dubai - Safa Park
P.O Box 71136 Dubai,
UAE
Tel: 00 971 4 5119333
Fax: 00 971 4 5119444

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 24, 2013

we booked on-line. felt mislead in the final amount and terms and conditions.
they don't allow any changes to the booking - charge full amount if cancelation etc.
we booked a non-smoking room and had proof of it. only a smoking room was available. an aggressive staff member kept arguing and arguing about our booking. very unpleasant.
the whole place smells of old cigaret smoke and something like insect repellent. horrid. breakfast was of poor quality too. some staff members really tried their best when anything was requested. however, avoid at all cost.

Room Tip: avoid the hotel if you can
See more room tips
  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank christan_boshoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rafat_Gotta, Manager at Holiday Inn Express Dubai - Safa Park, responded to this reviewResponded October 27, 2013

Dear Valued Guest,

Thank you for taking the time to contribute your feedback.

We are always keen to hear our guests thoughts and we apologize for any inconvenience may caused to you during your stay with us and we would like to assure you that we are taking immediate internal necessary actions.

Thank you once again for bringing this to our attention, as we pride ourselves on excellent customer service.
We hope to have the pleasure of welcoming you back to our hotel and replace your stay experience with another one that reflects our true standards.
Meanwhile; for any further assistance required please do not hesitate to contact me or any of our staff members,

Kind regards,

Rafat Gotta
Hotel Manager
Holiday Inn Express Dubai - Safa Park
P.O Box 71136 Dubai, UAE
Tel : 00 971 4 5119333
Fax: 00 971 4 5119444

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 24, 2013

I stayed couple of days at this Hotel with my family. Have an open buffet breakfast but limited. The staff are very friendly and helpful. It is close located to Dubai Mall and Burj Khalifa. Business Bay metro station is in 5-7 minutes walking distance. Hotel provides free shuttle service to Jumeirah Beach Park and Dubai Mall everyday at 10:00am and 10:30am, respectively.

  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank AZeki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rafat_Gotta, Manager at Holiday Inn Express Dubai - Safa Park, responded to this reviewResponded October 27, 2013

Dear Valued Guest,

Thank you for sharing your feedback about your stay at Holiday Inn Express Safa Park - Dubai,
Your inspiring feedback is very important for us and highly appreciated; we will continue working on delivering our Brand promise to our guests,

For any further assistance required please do not hesitate to contact me or any of our staff members,

Kind regards,

Rafat Gotta
Hotel Manager
Holiday Inn Express Dubai - Safa Park
P.O Box 71136 Dubai,
UAE
Tel : 00 971 4 5119333
Fax: 00 971 4 5119444

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 17, 2013

My wife and I stayed at the Holiday Inn Express -Safa Park for 5 nights. The staff were friendly and cooperative. The room were comfortable and quiet. The breakfast was very good but became monotonous - considering the fact that you are getting the same breakfast in the 5 days we stayed. The hotel has a great location in terms of accessibility - its on sheikh zayed road and near to the Business Bay Metro (500 m/approx 5 min walk). It is very near to the Mall of Dubai and Mall of the Emirates (Good for shoppers!).
All in all, its a good hotel for a good price and I would consider staying there again.

  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank massi007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Dubai hotels
3.9 mi away
Holiday Inn Express Dubai Jumeirah
8.1 mi away
Holiday Inn Express Dubai-Internet City
0.6 mi away
Villa Rotana - Dubai
Villa Rotana - Dubai
#78 of 556 in Dubai
974 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
City Premiere Hotel Apartments
1.4 mi away
Number One Tower Suites
Number One Tower Suites
#297 of 556 in Dubai
307 reviews
0.8 mi away
DAMAC Maison Cour Jardin
DAMAC Maison Cour Jardin
#152 of 556 in Dubai
409 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express Dubai - Safa Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express Dubai - Safa Park

Address: Sheikh Zayed Rd | Safa Park, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Wheelchair access
Hotel Style:
#142 Family Hotel in Dubai
Price Range: $88 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Holiday Inn Express Dubai - Safa Park 2*
Number of rooms: 171
Official Description (provided by the hotel):
Holiday Inn Express Dubai-Safa Park is located in the heart of all major business districts in Dubai incorporating Burj Dubai, Business Bay & Dubai World Trade Center hosting all major events such as Arabian Travel Market, Arab Health, Cityscape & GITEX making the hotel your ideal choice due to its immediate proximity, ease of access and reflecting a fresh, clean and uncomplicated hotel choice. The Hotel offers convenience for business and leisure travelers with easy access to the Dubai-Abu Dhabi highway and being close to the largest mall in Dubai Mall, the developing Dubai Marina and Palm Jumeirah, offers our leisure travelers a variety of activities to choose from including shopping, skiing, dinning and entertainment. Holiday Inn Express Dubai-Safa Park is in close proximity to the bus station that leads you directly to Dubai Gold Souk and Dubai Creek. Holiday Inn Express Dubai-Safa Park features 171 contemporary style bedrooms individually air conditioned, offering guests a comfortable, warm and friendly stay. All room feature the renowned power shower experience, large sized work stations with high speed internet, free continental breakfast, movie and entertainment channels as well as a fully secured underground car-park. This Dubai Hotel is committed to offer guests the best product combining convenience of location with the quality and value for which Holiday Inn Express brand is famous for. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Ctrip TA, Hotels.com, Travelocity, Orbitz, TripOnline SA, Cancelon, Hotwire, Cheap Tickets and HotelQuickly so you can book your Holiday Inn Express Dubai - Safa Park reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Dubai - Safa Park Hotel Dubai

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing