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“Nice place, nice food, nice staff”
Review of Bussola

Bussola
Ranked #289 of 10,119 Restaurants in Dubai
Certificate of Excellence
Price range: $25 - $150
Cuisines: Italian, Pizza
More restaurant details
Restaurant details
Good for: Romantic, Large groups, Special occasions, Business meetings, Families with children, Scenic view
Dining options: Late Night, Dinner, Breakfast, Reservations
Neighborhood: The Marina
Description: Award winning Bussola is 3 restaurants in 1 concept, offering a suitable venue for any occasion to a varied clientele. From signature dining experience in the lower restaurant to a more casual ambience in the upper deck pizzeria. From a pre-dinner drink in our Bussola Lounge watching the sunset, to our famous Aperitivo night on Saturdays. The restaurant selection is attracting all guests craving Italian cuisine. It offers traditional menu, that is a true interpretation of the Chef, a revived dream of Italian cuisine going outside the schemes to offer something different.
Reviewed December 14, 2013

I have been here a couple of times and it is always a pleasure to come back.
The italian food is very good (and I am italian!), I tried also the raw beef meet that was spectacular.
Italian pasta is well coocked and sauces are very similar to the italian ones.
The staff is exceptional, always very kind and ready to support you for any needs.
The location is magnific, elegant and romantic.
Prices are not cheap but consistent with food, service and location.

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Thank DiPiers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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555 - 559 of 913 reviews

Reviewed December 6, 2013

we went 2 times both times down in the restaurant (not in the Pizza upstairs) and both times a delusion, upon arrival we sitted at the bar to wait for our friends to join, no one greeted us or noticed us until we had to stand up and go order some drinks directly at the Bar, to get the drinks we waited more than 10 minutes (acceptable ?) when we sitted finally at the table the light was not enough to see the menu but we did order our food accordingly even if the dipping and bread that are suppoused to be in the table in the waiting time were delivered after the food ( doesnt make sense) food quality was average, compared to the price, and service practically absent, we had to call the waiter almost everytime we needed something and even we had to ask for a second bottle of wine because obviously no one tried to upsell us one...
at the end we asked for a surprise cake for one of our friends who was celebrating and the reaction was like we had asked something out of the range you can tell the surprise face of the waiter, and a dry ( maybe old) profiterol was delivered the bigne' was harder than a cookie, we made the waiter aware of the bad quality of the profiterol and of course no one even finished the portion, so we were expectin this to be removed from the bill but it wasn't ...we were never visited by any management and in the end we all agree that would have been our definitive last time visiting Bussola...

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1  Thank Django_unchained_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bussola_Dubai, Manager at Bussola, responded to this reviewResponded December 15, 2013

Dear Sir,

Thank you for taking the time to give us your feedback about your recent dinner at Bussola Restaurant.
I am sad to hear that your experience didn't seem to have met your expectations and would like to apologize for the same.
It is especially disappointed to hear that the level of service provided by my associates was not satisfactory, as this is always something we strive for.

Should you wish to return to the restaurant, please contact me directly and I will be delighted to assist you personally. (kindly note my ID address: angela.mansi@westin.com)

Kind Regards,

Angela Mansi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 19, 2013

This was really one of the finest Italian restaurants we visited in Dubai. Service was very friendly and competent. The wine excellent and the food very good, although we expected a little more for what we had already heard of this place. Nevertheless a special experience!

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1  Thank Paula M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2013

There are places that are mandatory for people that live abroad as expatriates. Places where you feel like at home, where you can take refuge in and feel comfortable for few moments. Bussola is one of those places.
Here you can find one of the finest Italian cuisines in Dubai but, above all, you will have the best pizza in all the Emirates.
The ingredients, all of the best quality, the preparation, the wood oven, make the pizza a real Italian Pizza! The taste is one of the best even comparing with pizzas in Italy.
In many places in Dubai you can find Parma ham Pizza, but where can you find Gorgonzola or Salsiccia e Friarielli? And what could you say more when you find the Peroni beer?
The atmosphere is great, with an astonishing view. The beach park all around is great and the service is at top level.
I spent there many nights, enjoying the Italian flavours and the perfect combination between class and good food.
I strongly recommend this place for all Italians that want to try a piece of Italy abroad and to all people that want to spend a good time for dinner.
Only one more thing: the place is always very crowded: reservation is highly recommended!

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1  Thank Alberto M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ANGELAMANSI, Manager at Bussola, responded to this reviewResponded November 15, 2013

Dear Alberto,

Thank you for taking the time to give us your feedback about your experience at Bussola.
It is great to read that you enjoyed our pizzas and it is especially rewarding to hear that you suggest our restaurant to all Italians that want to try some good Italian food abroad Italy or to anyone that wants to enjoy a simply and good dinner out.

We hope to welcome you back in the near future!
Best regards,

Angela Mansi
Bussola Restaurant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 10, 2013 via mobile

I visited this Italian restaurant with the family. The location is great and the al fresco dining offer a nice and relaxing environment.
The food was good, however, we waited 43 minutes for starters and once they arrived, the raw red prawns were not so fresh and I had to leave 2 of them out of 4, waiter did not asked why so I couldn't share the feedback. Farro salad great and refreshing just missing a bit of seasoning. The tomato pasta, pasta with sea urchin and pasta with sausage were done well. I must say that the food is good, however, the service is relaxed like the environment, plus, I did not see any manager approaching tables or giving directions to the team. Maybe that's why they are confused!

1  Thank TastyTrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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