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All reviews world trade cafe bateel metro station comfortable apartment living room sheikh zayed road trade center washing machine swimming pool excellent location home away from home room service an upgrade reception staff excellent stay amar zoom
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Reviewed January 19, 2020

A very satisfactory kitchen wares, spacious living room and elegant bedroom with very nice view specially at night. You can see the city lights by your bedroom and waking up with the view of the sunrise.

Date of stay: January 2020
    • Sleep Quality
    • Rooms
    • Service
Thank C7253BHpamelab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randy R, Guest Relations Manager at Ascott Park Place Dubai, responded to this reviewResponded 3 weeks ago

Dear C7253BHpamelab,

Thank you for sharing your experience at the Ascott Park Place Dubai.

With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations.

As a valued customer your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service.

We look forward on your next visit.

Best Regards,

Randy Rosita

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 11, 2020 via mobile

Lovely spacious room with an open kitchen, a decent size living room and bedroom, and a huge bathroom. If you are looking for space and functionality, this is definitely for you. However, you can tell from the conditions of the interiors that this hotel has been there for a while and is in need of a bit of love or at least a lick of paint.

Location-wise, it’s not too far from train station. But in term of food options, the choices available nearby the hotel are not exactly inspiring. The gym is decent but isn’t 24/7, so a bit restrictive.

Staff at the reception were friendly enough but not particularly resourceful when we asked for restaurant recommendations.

All in all, I’d say this hotel is generally functional, practical and offers the basics for a short business stay.

Date of stay: November 2019
Trip type: Traveled on business
Thank HoneyBeez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Randy R, Guest Relations Manager at Ascott Park Place Dubai, responded to this reviewResponded January 15, 2020

Dear HoneyBeez,

Thank you for your time in writing this review.

We make every effort to ensure your expectations are exceeded and I sincerely appreciate that you have taken the time to share your personal experience and recognize our endeavors.

Once again, thank you for your review and we certainly look forward of having the opportunity to welcome you back soon.

Best Regards,

Randy Rosita - Guest Service Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 30, 2019 via mobile

For the first time I think we finally got it right in choosing a place to stay. The staff were very friendly on the phone and answered our million and one questions. The hotels just less than 10 minutes drive to and from the airport. Check in was very seamless. A damage deposit is required, for those of us coming from countries where credit cards aren’t available, prepare to have some extra cash for that. It will be refunded if the room is in good order. Apartments are well sized. We stayed in a two bedroom apartment 4 adults and two kids and there was more than enough room for all. Food in Dubai can be expensive so the kitchen comes very handy if you do not want to always eat out. The hotel has a cafe Bateel downstairs where I had breakfast and was able to get some work done. There’s also a shisha lounge downstairs which was good for the adults to chill in the evening, smoke and have a coffee. Gym and swimming pool are on the 5th floor and in very good condition. The location of the hotel is very accessible - Train station just outside, no shortage of taxis, walking distance to Zoom supermarket, KFC, McDonald’s, Costa, Fish & Co, and also walking distance to nite clubs like Miss Lilly’s in Sheraton and a club in the basement of the Crowne plaza. Would I stay here again? Yes.

Date of stay: December 2019
Trip type: Traveled with family
Thank babatomiwaj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarvinCAjuban, Front Office Manager at Ascott Park Place Dubai, responded to this reviewResponded January 4, 2020

Dear Mr. Babatomiwaj,

Thank you for taking the time to share your stay experience at Ascott Park Place Dubai.
I would like to take the opportunity to thank you for selecting us as your preferred accommodation choice for
your vacation.
We are happy to have met your expectations and endeavor to continually delight our residents whenever
they stay with us.
Thank you for your valued patronage. From all of us at Ascott Park Place Dubai!

Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 30, 2019

Ascott Park place is a fantastic establishment for longer stays in Dubai. We stayed for 16 days and this is an apartment only type of place. We had a 3 bedroom apt but never cooked a meal despite a fully stocked kitchen. We loves the view and the service. Daily cleaning, fast elevators, awesome gym and pool area. Functions like a hotel but is apartment rental only. No restaurants, but there are two establishments attached to the hotel/apartment. Friendly and helpful staff and clean venue. Full size fridge/freezer, dishwasher and microwave but washer dryer is a single machine that is not very efficient. Took 5 hours to wash and dry a load but it is useful so you don't need to pack a full set of clothes for every day.

Room tip: Go for higher floors
Date of stay: December 2019
    • Location
    • Rooms
    • Service
Thank Jeff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarvinCAjuban, Front Office Manager at Ascott Park Place Dubai, responded to this reviewResponded January 4, 2020

Dear Mr. Jeff,

Thank you for your review.
We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.
Once again, thank you for your valued patronage. From all of us at Ascott Park Place Dubai, we look forward to welcoming you again at any one of our serviced residences.

Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 15, 2019

We were welcomed with efficient and friendly staff. Our stay has never been better but it does matches with the value and our high expectations. Overall, Ascott residence has always been my first choice of accommodation around the world.

Date of stay: December 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Paradise11903653701
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarvinCAjuban, Front Office Manager at Ascott Park Place Dubai, responded to this reviewResponded January 4, 2020

Dear Paradise11903653701,

Thank you for taking the time to write your review on TripAdvisor and Ascott Park Place Dubai for your accommodation during your visit hear in Dubai. It was a pleasure having you stay with us. We are very much delighted to hear of your wonderful feedback on our team.

We look forward to being part of your future vacations with family and friends and welcome you back here at Ascott Park Place Dubai.

Regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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