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Four Points by Sheraton Sheikh Zayed Road, Dubai
Ranked #100 of 546 Hotels in Dubai
Certificate of Excellence
Nairobi
Level 4 Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Xmas 2013”
Reviewed January 8, 2014 via mobile

Was a great stay and good service. Good central location. Close to Dubai mall and easy to get train service and taxis easy as well. Easy to walk to restaurants. Good view of all the sky scrapers. Staff are helpful.

Stayed December 2013, traveled with friends
Helpful?
Thank Raju B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourPointsDubai, Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review, January 9, 2014
Hi Raju B,

Many thanks for the wonderful comments. We hope to welcome you again.

Kindest Regards,

Nabeel S.
Executive Assistant Manager
Four Points by Sheraton Sheikh Zayed Road
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,092 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Amman
Level 5 Contributor
44 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed January 8, 2014

Good hotel in Zayed Road. Liked the room and location very close to metro station the only downside was the breakfast which was not good. Having said that I would recommend it for quick visit to dubai for its central location

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bignose555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourPointsDubai, Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review, January 8, 2014
Hi bignose555,

Thank you for your review. I am glad you enjoyed your stay. Your comment regarding our breakfast selection has been shared with the concerned department.

We look forward to welcoming you again.

Best Regards,

Nabeel S.

Executive Assistant Manager
Four Points by Sheraton Sheikh Zayed Road
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Riyadh, Saudi Arabia
Level 4 Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed January 5, 2014 via mobile

Good location as a lot of restaurants , banks , and super markets are around . Between two metro station . Big apartment with fully equipped kitchen and washer machine and dryer . It is good for family..

Stayed January 2014, traveled with family
Helpful?
Thank dream1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourPointsDubai, Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review, January 6, 2014
Hi dream1980,

Thank you for the thumbs-up. I am glad you liked your room and I hope you will stay with us again.

Kind Regards,

Nabeel S.
Executive Assistant Manager
Four Points by Sheraton Sheikh Zayed Road, Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
Level 4 Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 5, 2014

We stayed in a two bedroom suite for a stop over in Dubai. The room was clean and was tastefully decorated. Unfortunately the staff were not all that obliging. We were traveling as a family. My husband and I and our three sons. The room only catered for four people, even though we specified in the booking we were a party of five. We contacted housekeeping and reception to organize extra bedding several times. Unfortunately this feel on deaf ears and one of the boys had to sleep on the lounge with nothing! Considering the amount of competition in Dubai I would look elsewhere.

  • Stayed December 2013, traveled with family
    • Service
Helpful?
Thank Rebekah J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourPointsDubai, Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review, January 6, 2014
Hi Rebekah J,

Thank you for taking the time to review our Hotel.

Please accept my sincere apology for the inconvenience you faced during your stay.

This incident is certainly not reflective of our team. We appreciate the feedback and are taking corrective measures.


Kind Regards,
Nabeel S.
Executive Assistant Manager
Four Points by Sheraton Sheikh Zayed Road, Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Foster City, California
Level 5 Contributor
58 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed January 3, 2014

Stayed in the Sheraton Four Points on Sheikh Zayed Road during a quick hop in Dubai. It seemed like a decent place to land into for a quick hop in Dubai. Rooms were clean and decent but nothing outstanding. Staff was helpful when I needed them. Location was decent - metro stations were close by (but you do need to walk a few meters) making the rest of the places in Dubai easily accessible.

The overall place had a subtle tired and slightly shabby look and feel that I think makes me rank the place average rather than very good. However, for the price point, probably this is expected

  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank deepdebroy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourPointsDubai, Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review, January 4, 2014
Hi deepdebroy,


Thank you for your comments. We are pleased to hear you enjoyed your stay and felt welcomed by our staff.

We hope you will stay with us again.

Kind Regards,

Nabeel S.
Executive Assistant Manager
Four Points by Sheraton Sheikh Zayed Road Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 2, 2014

Just finished a short break at this hotel. A bit disappointing given its rating. The positives include the room decor and the fabulous massage I booked. The negatives include the lack of staff and the small scale of most amenities. The gym, cafés, restaurants, pool are all very small and despite the stay being during an off peak period, areas seemed over crowded. Breakfast was chaotic. Too few staff, tables crammed in closely and you had to hunt for a waiter for any tea/coffee. On finding a waiter, you are only permitted one cup at a time. The sports bar wasn't receiving 4 out of 2 soccer channels. This disappointed the other half. Housekeeping was excellent. My sports massage was the best I've ever had and I'm a tough judge given I am currently studying for this qualification myself. Overall average.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SallyDevine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourPointsDubai, Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review, January 4, 2014
Hi SallyDevine,

Thank you for reviewing our Hotel. We are delighted to hear you enjoyed your massage.

We are currently undergoing renovation – we will have a new state-of-the-art health club up and running in no time!

Your comments have been noted; we would love to welcome you back again!

Kind Regards,

Nabeel S.
Executive Assistant Manager
Four Points by Sheraton Sheikh Zayed Road Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Australian Capital Territory, Australia
Level 6 Contributor
100 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed January 1, 2014

We stayed in a Classic Room for 2 nights which was quiet & comfortable. Staff were polite but when my husband asked for fresh milk for tea he was directed to the nearby shop. Other than this, our stay was very good. The hotel is located near the metro which was easy enough to navigate. Breakfast catered for a variety of choices though breakfast room was a little cramped at times.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Deb_C630
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FourPointsDubai, Manager at Four Points by Sheraton Sheikh Zayed Road, Dubai, responded to this review, January 4, 2014
Hi Deb_C630,

Thank you for taking the time to post your comments regarding your stay.

I do apologize for the misunderstanding over fresh milk - our Family Room serves freshly brewed tea and coffee round-the-clock as well as Breakfast to go.

I hope you will stay with us again.

Kind regards,

Nabeel S.
Executive Assistant Manager
Four Points by Sheraton Sheikh Zayed Road Dubai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Sheikh Zayed Road, Dubai

Property: Four Points by Sheraton Sheikh Zayed Road, Dubai
Address: Sheikh Zayed Road, Dubai 116162, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#61 Romantic Hotel in Dubai
#77 Family Hotel in Dubai
#78 Business Hotel in Dubai
#93 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Four Points by Sheraton Sheikh Zayed Road, Dubai 4*
Number of rooms: 384
Official Description (provided by the hotel):
Four Points by Sheraton Sheikh Zayed Road is strategically located on the most prestigious stretch of Sheikh Zayed Road. We’re within easy reach from the World Trade Centre, Dubai International Convention & Exhibition Centre, Dubai International Financial Centre, various corporate hubs and Business Bay. The world’s largest mall, Dubai Mall, the spectacular Dubai Fountain and the world’s tallest tower, Burj Khalifa are a convenient 5 minute drive away. If you’re keen on exploring the city, the Four Points by Sheraton Sheikh Zayed Road is where you want to be, with 2 metro stations within easy reach and Dubai International Airport just 15 minutes away. Whether you’re in town for business or leisure, you’re in for a great stay in each of our 384 modern, comfortable and spacious guest rooms, suites and apartments. After a long day of business or sightseeing, enjoy spectacular views from our floor-to-ceiling windows or relax in front of the flat screen TV, before getting a good night’s sleep in the Four Points by Sheraton Four Comfort Bed™. Plus, enjoy free extras like bottled water and wireless Internet access. Our business rooms offer extra space for the working professional on the go, plus complimentary access to the Z Lounge, where you can enjoy breakfast, happy hour and all-day snacks. The one, two and three bedroom apartments are ideal for families and extended stays. Start each day with a good breakfast at The Eatery, our all-day dining restaurant. After a hard day’s work or sight-seeing, relax at Charlie’s and enjoy steaks and a great selection of local, regional and imported craft beers from our Best Brews™ Program. If you’re in the mood for the exotic, try our authentic Moroccan Restaurant or indulge in hearty Italian buffet at Luigi's. If you’re looking to get active, the Four Points by Sheraton offers a well-equipped gym and one of the highest located pools in the area, on the rooftop. Level 43 Sky Lounge, also on the rooftop, was named Best Bar in the Middle East at the Middle East Hotel Awards. It offers an excellent venue to enjoy tasty treats, drinks and spectacular 360 degree views of Dubai’s skyline. ... more   less 
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Also Known As:
Four Points By Sheraton Sheikh Zayed Road Dubai Hotel Dubai
4 Points By Sheraton Sheikh Zayed Road Dubai
Four Points Dubai
Dubai Four Points
Dubai Sheraton

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