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“Over priced and basic amenities”

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Four Points by Sheraton Sheikh Zayed Road, Dubai
Ranked #100 of 545 Hotels in Dubai
Certificate of Excellence
Cape Town Central, South Africa
Level Contributor
51 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Over priced and basic amenities”
Reviewed October 29, 2011

I really expected more for the price I was charged. Not that hotels in Dubai are cheap by any means, but when one checks into what should be the "flagship" of the Sheraton group one would expect a little bit more.

I booked a Business Suite, which has NO Wifi, in this darn age you would think that all Hotels would have a minimum of WiFi in the rooms. Nope ... had to spend hrs in the lobby to get access to internet.
No complimentary toothbrush or toothpaste?? Come on ... this is Business travel hotel surely this should be standard.

Overall look of the Hotel not bad, but I will not stay here again, overpriced and definitively not to my expectations.

Room Tip: Go for standard Room, Business Suite is overrated unless you are traveling with a family, but then a...
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  • Stayed October 2011, traveled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank fbenettolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (369)
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Baltimore, Maryland
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed October 26, 2011

More of a business travelers hotel on SZR, the Four Points was very accommodating and comfortable. We were upgraded to a suite as my friend as a SPG rewards member. good size bedroom and bathroom. Breakfast options could be a bit better, but doable and i am sure that it is in line with other options in the area. 2 blocks (if that) from the metro and very close to the Burj Khalifa. Nice rooftop with a small pool and bar. very expensive drinks but that was to be expected. I would stay here again.

  • Stayed October 2011, traveled with friends
    • Value
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    • Cleanliness
    • Service
Helpful?
3 Thank sim1ny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Uba, MG
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed October 25, 2011

Well located hotel with great service, nice city view from the pool floor. Very wide rooms and extremelly well located in Dubai main road. Indeed a great choice and good service to help getiting the entrance visa as well (mine took less than 3 working days).

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank raphaeltsr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
Level Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed October 16, 2011

We stayed at this hotel for one night only as it was closer to the airport than Atlantis. It is only about 10 minutes away from airport.
The room was lovely, clean and roomy with a big soft comfortable bed and big TV. It is a quiet hotel so you get a good nights sleep. There is a swimming pool on the roof, but we didn't use it as it was a bit windy. There is free wifi in the public areas but we found it a little hard to log in, although eventually it worked.

Breakfast was the usual fare, all fresh and good quality. Nando's and KFC are just next door for a quick bite to eat. If you go to Nando's they have a restaurant upstairs which you cannot see from the front.
The hotel is not far from the Dubai Mall but you need to catch a taxi to get there as we could find no way of walking there as it is across the Zheik Zayed Road which is a freeway.

Room was good and the service we could not fault. Would recommend this hotel as long as you didnt want to be within walking distance to the main street or shopping area of Dubai.

Room Tip: We had a corner room which overlooked Sheikh Zayed Road but we did not hear any of the traffic below...
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  • Stayed October 2011, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
6 Thank Yolmac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 5, 2011

Got a great rate from booking.com. Hotel room was large and clean, since this was a corner room, it offered impressive views of Sheik Zayed road. Hotel design and amenities are standard fare, the lobby downstairs is very small. Some details could be improved upon (filmy furniture tops, snacks looked like they had been there for a long time), the most glaring flaw obviously being the lack of complimentary Wi-fi in the rooms (ethernet is insanely expensive!). Bar on the roof is great, but swimming pool is very small and wireless (again!) is not working as advertised.

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tobi4000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed September 26, 2011

The location is good, the rooms are large but the hotel is pretty dull. There was no view from my room, there were no in room cosmetics. the reception staff are courteous. The restaurant staff struggle to understand routine things like Earl Grey tea and de-caffeniated coffee.

  • Stayed September 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NG2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
123 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed September 23, 2011

This property is well located on the train line, near the Dubai mall, other hotels and resturants, the IFC, and other business areas. Breakfast is fine, but too expensive. Good, fast room service. Gym is clean with new machines. Nice roof top pool with city view.

  • Stayed May 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank 2deer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Sheikh Zayed Road, Dubai

Property: Four Points by Sheraton Sheikh Zayed Road, Dubai
Address: Sheikh Zayed Road, Dubai 116162, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#61 Romantic Hotel in Dubai
#77 Family Hotel in Dubai
#78 Business Hotel in Dubai
#93 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $
Hotel Class:4 star — Four Points by Sheraton Sheikh Zayed Road, Dubai 4*
Number of rooms: 384
Official Description (provided by the hotel):
Four Points by Sheraton Sheikh Zayed Road is strategically located on the most prestigious stretch of Sheikh Zayed Road. We’re within easy reach from the World Trade Centre, Dubai International Convention & Exhibition Centre, Dubai International Financial Centre, various corporate hubs and Business Bay. The world’s largest mall, Dubai Mall, the spectacular Dubai Fountain and the world’s tallest tower, Burj Khalifa are a convenient 5 minute drive away. If you’re keen on exploring the city, the Four Points by Sheraton Sheikh Zayed Road is where you want to be, with 2 metro stations within easy reach and Dubai International Airport just 15 minutes away. Whether you’re in town for business or leisure, you’re in for a great stay in each of our 384 modern, comfortable and spacious guest rooms, suites and apartments. After a long day of business or sightseeing, enjoy spectacular views from our floor-to-ceiling windows or relax in front of the flat screen TV, before getting a good night’s sleep in the Four Points by Sheraton Four Comfort Bed™. Plus, enjoy free extras like bottled water and wireless Internet access. Our business rooms offer extra space for the working professional on the go, plus complimentary access to the Z Lounge, where you can enjoy breakfast, happy hour and all-day snacks. The one, two and three bedroom apartments are ideal for families and extended stays. Start each day with a good breakfast at The Eatery, our all-day dining restaurant. After a hard day’s work or sight-seeing, relax at Charlie’s and enjoy steaks and a great selection of local, regional and imported craft beers from our Best Brews™ Program. If you’re in the mood for the exotic, try our authentic Moroccan Restaurant or indulge in hearty Italian buffet at Luigi's. If you’re looking to get active, the Four Points by Sheraton offers a well-equipped gym and one of the highest located pools in the area, on the rooftop. Level 43 Sky Lounge, also on the rooftop, was named Best Bar in the Middle East at the Middle East Hotel Awards. It offers an excellent venue to enjoy tasty treats, drinks and spectacular 360 degree views of Dubai’s skyline. ... more   less 
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Also Known As:
Four Points By Sheraton Sheikh Zayed Road Dubai Hotel Dubai
4 Points By Sheraton Sheikh Zayed Road Dubai
Four Points Dubai
Dubai Four Points
Dubai Sheraton

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