Having visited many 5 star hotels in various countries this hotel is far superior to any other I have stayed in. Even though we arrived in the early hours of the morning, the check in staff were extremely friendly and willing to help as much as they could. Check in was very efficient and we were made to feel welcome from our first moments in the hotel. We were greeted my smiling faces by all of the staff, whether it was by the pool, in the restaurants, concierge or housekeeping staff.
The rooms were elegantly decorated, and spacious. We stayed in the deluxe rooms and the finishing was superb. The beds were very comfortable and often hard to pull myself out of in the mornings. Rooms were extremely just like the rest of the hotel.
The food in the restaurant was out of this world, there was an excellent choice of food that catered for everyone. However I would suggest going half board as it saves an awful lot of money. The pool was a relaxed place to be, and the pool staff were very helpful and constantly on hand if you needed anything. Also due to the hot temperatures the pool staff offers ice lollies and chilled flannels free of charge in order to keep cool. There is also a sunglasses cleaning service while you sit by the pool. The pool side menu is brilliant with plenty of choice.
The aquaventure is fantastic and great fun and is also free for hotel a guest which is a bonus. The rapids and torrent are a great way to see just how big the water park is as it travels around the entire park. Also once again the staff are extremely friendly. The aquarium is brilliant and also free for hotel guests. The huge ambassador lagoon is a massive hit with its huge shark and hundreds of species of aquatic creatures.
We were also lucky enough to experience the dolphin bay; this was fantastic and very fun. The staff were very funny and made the experience even better. There was plenty of opportunities to get up close to the dolphins, the entire program is very informative and a lot of fun.
Overall this hotel is out of this world, and I would recommend it to anyone. Despite the reviews in read before I went, I found it difficult to understand some of the comments made. However I can’t see me or my family staying anywhere else when we return to Dubai as this hotel is superb.
- Official Description (provided by the hotel):
- Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity. From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more less
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- Also Known As:
- Atlantis The Palm Dubai
- Atlantis The Palm Hotel Dubai