The stay in Atlantis was with a special summer offer (its hot in Dubai this time of year) 800 Dhs plus 20% tax for one night, free entrance to Aquaventure, Lost chambers, Kids club (didnt go there) Buy one get one free on massages(didnt do that either)
Arriving at Atlantis at about 3:30pm to find the room that we were allocated was not ready, somewhat irritating given that check in is 2pm. discovering later that the reason for this was likely to be due to the knock on effect of if your room is not ready they give a late check out..... but they were incredibly disorganised and appeared to allocate rooms as and when people turned up not as per they booked. It appeared that they had a screen for finding potential rooms and then another one for determining whether the room was ready or not. We were keen to have one that was ready as we really didnt want to be in a state of limbo for the rest of the afternoon although apparently there is a guest hospitality room with tv, magazines and showers.
After finally booking in, this process took about 30 mins, not too good with 2 kids keen to get up and out into the pool. Our room was very nice, 2 queen beds, Very comfy, a huge number of pillows very soft pillows! A bizzare (but fun if your there in a couple) bathroom with opening doors so that you can have a bath and still be part of the goings on in the room. The downside to this is that the door wasnt very sound proof so everything that went on in the bathroom could be heard in the bedroom.........
If you have children you need to keep them away from the mini bar as it is one of those where if you remove something it automatically charges it to your room even if you dont drink it ! Could be expensive if they decide to remove everything from the frigde. There was a second smaller section where you could put your own drinks and the bottle of water (that was free and was replenished the second morning)
The beds were turned down at night and a bowl of fruit was left in the room.
After unpacking we hit the pool, very nice pool, interesting note that after about 4pm the pool is shadowed by the hotel and so is out of the sun, at least most of it is, This is ok at this time of year but may get chilly in the cooler months. The pool did get very busy later on on Friday afternoon. I think it shut at 7:30. The sun loungers were great though, no worry of the unmbrella being in right place, each lounger had its own hood so you could choose how much or how little of your body was in the sun.
What was disapointing by the pool was the waiter service, this was incredibly slow. Almost worth buying 2 drinks at a time it was that slow. Although you may want to remember when by the pool that you are in a 5 star resort and as a result you will pay resort prices for drinks and food, if your not happy to do that then your best not going. Rough cost of drinks were, Corona 40 dhs, Breezer 42dhs Sprite 17dhs, ice lollies 15dhs. Part of the reason for this is because in Dubai you pay 20% for hotel taxes rather than 16% that you do in Abu Dhabi, But it was very slow, and they were a bit forgetfull, we had one round of drinks and then asked for another drink for me, and it never seemed to arrive, if i was very keen i would have gone up to the bar myself to get it but by then we decided that we were ready to go back to the room.
The first evening we ate at the pool bar, a mexican, the kids had nuggets and chips. The service here was very slow too, i think had i not gone to find some menus myself i would still be waiting now for them. And the concept of having the drinks before the meal was lost on them. It was nice though and there was a band playing, they played quite late and you could here them in the room even though the window was shut. Worth thinking about if your a light sleeper (may be worth getting a room facing the ocean) Interesting point re the ocean, on the front of the hotel (entrance side) its worth taking 5 mins to look out at the sea as its one of the few places on this coast that you can look out into the ocean and not see cranes and construction.
Day two started at the breakfast buffet, if your the type to eat a lot for breakfast then this is the place for you,, they have cereals, crepes, waffles, traditional breakfast menu items and in addtion some not so traditional breakfast items such as roast duck with pancakes. Children are half price, breakfasts are 175 Dhs. We went down at about 9 each day but from about 9:30 the queue for breakfast is really quite long, they appease those that are waiting by offering strawberries or plums whilst you wait.
After breakfast we went to Aquaventure. If you are a hotel guest then the towels are free although you have to pay 35dhs for a locker. For none hotel guests then the lockers are 35 dhs and the towels 25 dhs if you want a locker and a towel then its 50 Dhs. We didnt have a locker so i dont know what sort of size there were.
The drinks etc in the water park were cheaper than at the hotel. Most people wanted to sit on deckchairs as soon as you went into the park, consequently the areas around the two beach type areas were very busy but once out and about on the rides i realised that there was loads of places to sit and they were totally empty, so well worth walking to the right when entering the park and finding some seats over that way, especially if you are a large group that wants to sit together. I think we got to park at about 11:00 but it never really got very busy all day. the longest queue we were in was for the shark attack where you float on your ring through a tunnel that goes through a shark tank.
There are 4 types of ride at the park, a long wave rider, which is like a river that suffers from a dam bust every 15 secs, so big waves flow around the river this is fun and good to get into the swing of things with. Then there are the rapids which you went up on a conveyor belt and then worked your way back down to the base river via a selection of fun fast runs. Then there is the rides that start with the letter Z (cant rememeber what they are called) they are in the pyramid and you go up a big conveyor on your ring and then go left or right and then down a tube, this is fast and fun and i think you can only do single tubes on these rides. If you dont want to go up the conveyor belt to the ride you can also go up the stairs.
The Shark attack ride is nice as although it has a long dark tunnel which can be a bit scary if your not expecting it,the end riding through the shark tank is an interesting experience.
After the day at aquaventure we went to the lost chambers, this is also free if you are staying at the hotel. It was great in there, although it would be useful if it had information indicating what each of the different displays was. there was a distinct lack of information regarding this. THere was however a helpful man on the touch the sea urchins area.
Would i go again
To the hotel- maybe maybe not
Lost chambers- with visitors yes.
- Official Description (provided by the hotel):
- Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more less
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- Also Known As:
- Atlantis The Palm Dubai
- Atlantis The Palm Hotel Dubai