As others have said, we were really worried by earlier reviews, but needn't have been. Yes, it's OTT, it's huge, the decor is incredible and it's full of people - there are after all 1500 rooms - but at no time did we ever feel overwhelmed by crowds. We took taxis everywhere - didn't wait for more than 2 minutes. The Royal Pool was closed (we had been forewarned by our travel agent because the Grand Opening is coming up next week). The zero entry pool is delightful and so safe and we had our pick of dozens of sunbeds. Breakfast in Saffron - what a choice of items - all kinds of cuisines catered for. We did not have dinner in any of the hotel restaurants - hubby is vegetarian, and naturally Seafire, Nobu etc all lean towards meat and fish. We ate out in Dubai. Having been warned about problems with bills, we paid everything - coffees, drinks, ice cream at ColdStone Creamery (fabulous) in cash. The only thing which really surprised us was, at check-in the receptionist took a credit card charge for 3000 dirhams (approx £500) and told us that would offset any charges during our visit and that any balance would be re-credited to our credit card. Have never had this in any other hotel. Having paid all extras in cash (our hotel bill for bed and breakfast was prepaid) we made absolutely sure that we got the 3000 dirham charge refunded. To sum up, we found the staff to be unfailingly polite and helpful, and thoroughly enjoyed our stay in the Atlantis Palm.
- Official Description (provided by the hotel):
- Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more less
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- Also Known As:
- Atlantis The Palm Dubai
- Atlantis The Palm Hotel Dubai