I visited Atalantis for my birthday with my husband and our two friends. The service was amazing from the second we arrived. The check in was easy and quick and when we got to our rooms there was a birthday cake waiting for me, I also received a complimentary massage for the occassion. We arrived late and so retired for the evening.
The next day we had breakfast in Saffron which is a huge international buffett and although the number of guests every morning was overwhelming we never once had to wait for a table. The food was very good and was always fuly stocked. We had breakfast there everyday for the rest of the trip.
We upgraded to a Club Room which was a great choice, breakfast was complimentary in a choice of restaurants, we had access to free soft drinks all day in the lounge, afternoon tea and then canapies and 2 hours of free alcohol in the lounge between 6-8pm every night. The staff in the lounge were fantastic and took the time to get to know you and what drinks you liked, Louis deserves a special mention.
With the Club access you also get free access to the water park and aquarium, both of which we visited and enjoyed. The shopping in the hotel is good and we enjoyed a few strolls through the boutiques.
We ate at Seafire (twice), Nobu and Ossiano all of which were incredible, pricey but well worth it. There is a bar right in the centre of the hotel which has two for one on drinks between 11-12pm daily which was a nice way to finish the evening off.
The pool and outdoor areas are immaculate (as is the whole resort) we swam in both the main pools daily, chasing the sun. The sea is also beautifully warm and gentle and it is such a unique experience to sit in the sea and face a city.
The only issue we had was that one day we returned to our room and could smell cigarette smoke, we called the front desk to ask if there was anything they could do. Within 10 mins security had been round and checked if they could find the culprit, then maintanence came and changed the filter in the air vent and then housekeeping brought an aromotherapy room freshner (which was so good I intend to purchase one for home!) they really couldn't have done more for us, the service is on another level.
It was a fantastic trip and I can't wait to go back again!
- Official Description (provided by the hotel):
- Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity. From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more less
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- Also Known As:
- Atlantis The Palm Dubai
- Atlantis The Palm Hotel Dubai