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“Excellent two night stop over”
Review of Atlantis, The Palm

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Atlantis, The Palm
Ranked #118 of 561 Hotels in Dubai
Certificate of Excellence
Reviewed December 6, 2013

We stayed for two nights on the way to Australia. We arrived in mid evening. The distance from the airport was somewhat further than we thought, about a forty minute taxi ride. Lots of staff who immediately commandeered our luggage, handing us a ticket and we were told to give it in at check in so that the luggage could be sent to the room. There were four check in staff when we arrived, with very short queues, either one or two people at each. I was moved from one queue to another, four times in ten minutes, so I was getting a little frustrated with this. Eventually another lady arrived and checked us both in, upgrading us to an oceanview room on the top floor.

The room was a delight, very big, well laid out, and one of the best we have had in all of our travels. One small problem, the water ran slowly, but apart from that we were very happy and found it extremely relaxing.

As middle aged, we found two nights quite long enough. The resort is set at the far end of the Palms, and is difficult to get around easily from here to the rest of Dubai. However, for two nights, and one full day, we kept ourselves busy, in the morning, taking the monorail up and down the palms a look around the acquarium, and a few hours in the waterpark in the afternoon.

Thank you, but for us, weve been there, done it and enjoyed it, but not to return too soon.

  • Stayed: December 2013, traveled as a couple
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2  Thank dynamic-hoteliers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed December 5, 2013

This is my first time to Atlantis. I love the place and will be back again with my kids it is simply heavenly place for whole family .I have never seen anything like it, where ever you set your eyes it is wonderfully design it is an “aquatic palm paradise” We had a great time at our long weekend at Atlantis. It was the perfect resort for a quick, relaxing getaway. The weather was perfect, so we were able to enjoy the beach, the pool and the water park. Everything is close by and walking distance, so it was nice to be able to hit the waterslides for a few hours and then relax on the beach. also admission to the water park and aquarium are included with the room is great; The food and service was excellent. For those like us who came only for few night, you will definitely feel that you should have stayed few more days longer, there is so much to do and so much to enjoy specially the water and aqua venture park. The aqua venture park shuts at 5:30 pm. Nothing else to complain about. Hotel staff around the hotel were extremely friendly and eager to please you. Thanks to everyone Please keep up the good work...I am coming back for more fun!!

Room Tip: more high you go great view you see
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  • Stayed: February 2013, traveled as a couple
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2  Thank love869
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2013

This is our second time to Atlantis. We love the place and will be back again. To the kids this is heaven. To us adults is to treat our selves and unwind and especially when we had such wonderful weather. The food is excellent and they serve it generously. Our only setback having the check in time at 3 PM. For those like us who came for only one night, by the time you check in and change you will have limited time to enjoy water activities. The aqua venture park shuts at 5:30 pm. Nothing else to complain about. Hotel staff around the hotel were extremely friendly and only try harder to please you. Please keep up the good work...we are coming back!!

  • Stayed: November 2013, traveled with family
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Thank Maher M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 3, 2013

We had a great time at our long weekend at Atlantis. It was the perfect resort for a quick, relaxing getaway. The weather was perfect, so we were able to enjoy the beach, the pool and the water park. Everything is close together and walkable, so it was nice to be able to, say, hit the waterslides for a few hours and then unwind on the beach. That admission to the water park and aquarium are included with the room is great; no pressure to spend a lot of time at either if you don't want to. We had a blast at the water park, which wasn't very crowded at all, so there was very little wait for the rides.

All that said, there were several hiccups along the way that stemmed from poor communication by the staff. We were told at check-in that the buffet breakfast is included with the room; it's not, which turned out to be a $100 surprise. Also, the check-in woman asked if we wanted to put a "deposit" down. Baffled, we said no. Turns out what she meant to say was, did we want to put a credit card on account so we could charge things to the room. We didn't, which turned out to be a minor hassle. Finally, we called for a late check-out, since our flight wasn't until the early evening, and were told it wasn't possible--certainly a first for me!

In sum, it was a fun weekend at a place that has it all. Try the seafood tower at the steakhouse, too--it's worth it for the presentation alone!

Room Tip: We had an ocean view room, which provided a great view of the sunset.
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  • Stayed: November 2013, traveled as a couple
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1  Thank Donovan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 3, 2013

My wife and I stayed there in November for 1 night only... I must say this hotel has a wow factor. The room was not ready when we arrived (which I was expecting) but then we went to aquaventure water park - you are coming as a couple or with family (any age) you won't be disappointed. The entertainment is top notch...tubes on the river, dolphins, lion seals, aquariums...the list goes on.
life guards are in abundance on every pool, slides beach and tube river ride.... all staff are friendly, helpful, and polite everyone we came in contact with were so accommodating.
Our room was immaculate, clean with breath taking views.
The only negative point is that - everything is extremely expensive and there is a cost for everything. Nothing comes for free. Not even wifi in the lobby.

Room Tip: Ask for high floor and palm facing!!
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  • Stayed: November 2013, traveled as a couple
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Thank Ankit P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 3, 2013

Our first visit was in 2010 - enjoyed ourselves. Our second visit in Oct 2013 - still enjoyed ourselves but it was more crowded than ever. Despite the crowd, most operations from the front desk, housekeeping and dining moved along and was coordinated smoothly - which we appreciated. Also thoroughly enjoyed the various restaurants - especially Nobu and Safron since we are from the Far East.

  • Stayed: October 2013, traveled on business
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Thank tttan69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 3, 2013

We stayed here for 2 nights for our minimoon and it was fantastic. The staff are so friendly and helpful and the hotel is amazingly grand and opulent. We can't wait to go back. Fantastic choice of restaurants and the pools and beaches are lovely.

  • Stayed: November 2013, traveled as a couple
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1  Thank Vicki K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Atlantis, The Palm

Address: Crescent Road | The Palm, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Business Hotel in Dubai
#33 On the Beach Hotel in Dubai
#40 Family Hotel in Dubai
#42 Romantic Hotel in Dubai
#74 Spa Hotel in Dubai
#105 Luxury Hotel in Dubai
Price Range: $313 - $2,380 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Official Description (provided by the hotel):
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity. From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 
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Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai

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