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“unbelievable”
Review of Atlantis, The Palm

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Atlantis, The Palm
Ranked #97 of 542 Hotels in Dubai
Certificate of Excellence
england
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“unbelievable”
Reviewed September 27, 2013

Do not hesitate to book this hotel. Everything about it is amazing. We went half board which was a great deal and meant we didn't spend a lot of money whilst there, just alcohol in the evenings. The half board options were first class and about 10 restaurants to choose from. The rooms were amazing, the waterpark a fantastic bonus and the service is very much 5 star. Unlimited free water and ice in the room

Room Tip: didn't specify a room and were very happy with the view
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  • Stayed September 2013, traveled as a couple
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Helpful?
1 Thank owenphilip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Brisbane, Queensland, Australia
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 27, 2013

We had a 2 night stopover on our way home from Europe. This was such a great way to end our holiday. The hotel itself is amazing. The staff were all really friendly and helpful and there is so many of them. The room itself was large with a beautiful bathroom with plenty of toiletry supplies. We chose to upgrade to the Imperial club benefits while we were here which was well worth the money. It worked out to be the same price as the buffet breakfast but you also got so many extra inclusions like all day kids club, beverages and snacks plus access to the Spa area. The water park was incredible and our kids loved visiting there each day. Plenty of water slides for all ages. We also visited the aquarium (Lost Chambers) this was great as well. We would highly recommend this to any family wanting a nice break for kids after the long flights. We will definitely be coming back here!

  • Stayed September 2013, traveled with family
    • Value
    • Location
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Helpful?
Thank Amanda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 27, 2013

We stayed at the Atlantis for 10 days and loved every minute, there is masses to do and most things were included in the price of stay. Everywhere was spotless with a tranquil atmosphere. Would recommend swimming with dolphins and enjoying the watermark rides. Can't wait to go back!

Room Tip: Any room will be beautiful.
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  • Stayed September 2013, traveled as a couple
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Helpful?
Thank H W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Glasgow, Scotland, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 27, 2013

Just back from 9 mights in the Atlantis and i just cannot recommend this hotel enough. Yes it's slightly far out from the city centre but you are staying on The Palm!! We stayed on a half board basis in a deluxe room and the room is lovely and basic but its all about the views. The room was cleaned twice a day and we were provided with endless bottled water that saves money. There is a shopping mall, Water park & The Lost Chambers all within this hotel and free to staying guests. The staff cannot do enough and are very helpful. The pools, sun dance parties on the beach and views make this hotel pure luxury. The Saffron & Kaleidescope buffet restaurants catered to even our fussy needs and we didn't even try the other amazing restaurants available. Remember to make reservations for evening meals as it can be busy and possible long queues, also there is no free wi-fi unless Imperial Club and upwards. Cant wait to return next year.

Room Tip: West side looks on to the pool, East side looks on to the Aquarium and is where most restaurants, sh...
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  • Stayed September 2013, traveled as a couple
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Helpful?
Thank Johanna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lausanne
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 26, 2013

This was my second stay at Atlantis The Palm. This time I chose the Imperial Package. This package is awesome I recommend to everyone as it really enhance the Atlantis Experience. Breafast in lounge, all day snacks and drinks, wifi, etc

My 1st stay at Atlantis as regular guest was great, but the Imperial Experience is really worth it.
I really wanna thanks Ruby at Imperial Lounge, she is very kind, helpful, you can her ask everything she always help you with a real smile.

As in my 1st visit, the hotel was beautiful, room clean, people very friendly, kind. Kids will appreciate the aquarium and the waterpark.

I will come back to Altantis.

  • Stayed September 2013, traveled with family
    • Value
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Helpful?
1 Thank Michael J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed September 26, 2013

Amazing hotel with some truly awe inspiring features - the aquarium could occupy you all day long just on it's own. Imperial Club Room was spotlessly clean and plenty large enough for 2 adults, a rollaway bed and a crib. Plentiful supply of free water into the room a couple of times per day, with the room came access to the Imperial Club lounge which offered soft drinks all day, a 2 hour window in the evening where alcoholic drinks were served free of charge and regular food (breakfast, lunch, afternoon tea, 'dinner' buffet), which we chose to supplement with visits to various restaurants on site but it was clear that some people were happy enough to use this as their sole source of food while they stayed at the hotel (do this for sure, but you'll miss out on some great food elsewhere!). Would thoroughly recommend this hotel and we were already planning to return next year on the flight home.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham
Level Contributor
68 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed September 26, 2013

We ended a month long holiday with a four night stay at Atlantis, for our family of four including two adult children.

We were met at the airport at around 6 am, and taken to check-in. We were then offered a complementary breakfast, which was wonderful, and the rest of my family went to explore the waterpark, whilst I waited for the room, which was made available around mid morning.

It was wonderful - we hardly went out of the hotel, and there was plenty to keep us all occupied. There was the inevitable downside of being a guest at a hotel that is a tourist attraction in itself, but it is unfair to complain about this, as we knew it was massive when we booked!

We ate in Ossiano on our first night, with the huge aquarium providing a total focus for our meal - conversation was unnecessary! We also ate in Rostang and Seafire - both were excellent. We didn't book in advance, but with a little flexibility were accommodated.

We had a two bedroom terrace suite, which was superb, with plenty of room for all of us, including lots of storage space. The Club facility was excellent, although at certain times it seemed a little overrun with out of control children. The staff in the Club Lounges were never very friendly, but this didn't apply elsewhere in the hotel.

My family used the gym, and were well impressed, and we all enjoyed the waterpark, which we visited each day for a short time, rather than spending hours there.

The only disappointment was the Dolphin experience - I had thought that a 'deep water adventure' would involve something like open sea, whereas it was infact just the deeper end of the swimming pool (very large swimming pool, in all fairness!) The photographs were very expensive, and as ours were late afternoon, the images were a poor quality. I feel slightly 'conned' with this experience.

We will all visit this hotel again, knowing that we will have a relaxing break with guaranteed good weather.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank fairyjay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Atlantis, The Palm

Property: Atlantis, The Palm
Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Business Hotel in Dubai
#29 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#61 Spa Hotel in Dubai
#90 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Official Description (provided by the hotel):
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 
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Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai

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