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“Amazing place”
Review of Atlantis, The Palm

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Atlantis, The Palm
Ranked #105 of 549 Hotels in Dubai
Certificate of Excellence
Leicester
Level 4 Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Amazing place”
Reviewed March 18, 2013

This place is unbelievable ! Been there 3 times and still want to go back again! The water-park is brilliant (free for guests) deluxe rooms (atlantis rooms) a bit basic but its got everything you need and to be fair looking at the hotel as a whole I didn't feel it mattered that much regarding how opulent the room was. In a way It was quite refreshing to know the room wasn't over the top. The pools are amazing and the little shops in The Avenues are great! (love the ice cream place!) Usually ate in Kaleidoscope since we were on a half board basis and it has a great variety of food!
Breakfast you are spoilt for choice !

Room Tip: Get a Palm facing room.... I found it had a better view than just the ocean
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  • Stayed June 2012, traveled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tazleics
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Abu Dhabi, United Arab Emirates
Level 6 Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed March 18, 2013

Probably the best hotel in the UAE. 2days wasn't enough. there are a lot of activities in the hotel without a need to go out in the city. there's Lost Chambers if you want to see different species of water animals and Aquaventure for water fun.If you want to go to the beach the Royal beach is out there. the room was excellent and for dining there are a lot of restaurants inside. Kaleidoscope has the most number of selections of food in all the breakfast buffets we've been to. The price and serving are reasonable compared to the other luxury hotel in the area Burj al Arab. Atlantis is truly a place you'll always get back to.

Room Tip: all rooms have beautiful view.
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank JoshCher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level 5 Contributor
77 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed March 18, 2013

Don't be a scroodge! Yes a bit on the expensive side, however, the memories, experience and overall fun you can have for a 2 day one night stay at the Atlantis is well worth it. Your stay includes access to the waterpark and slides. The river rapids are fun enough for the brave hearts yet safe enough for everyone. I found it a bit confusing as there were muliple entry points to the waterpark so i was not sure where to go at first but once i managed to get into the water all was enjoyable. Your stay also includes a visit to the Aquarium and well worth visiting. Over all Ambience is great with very freindly staff all round. Sadly a swim with the dolphins was a bit out of my league price wise,.... maybe next time!

Room Tip: West tower rooms are closer to activity parks
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  • Stayed February 2013, traveled as a couple
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Helpful?
Thank Giovanni G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed March 18, 2013

The Atlantis is simply an amazing escape. From the fantastic food, views, beaches, water park, dolphin park, restaurant atmosphere and especially the staff - this is one place on your bucket list that you and your family must definately tick off when you stay in Dubai.

  • Stayed November 2012, traveled with family
    • Value
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Helpful?
2 Thank davebatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surfers Paradise, Australia
Level 4 Contributor
38 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed March 18, 2013

This hotel is amazing! We paid extra to have the imperial club. The service was fantastic. As part of the imperial club you got breakfast and pre-dinner buffet. I slept in late each day and ate breakfast late and then ate my dinner as the free pre-dinner buffet so I never spent any money on food. So I cannot comment on the many restaurants at Atlantis. We also had our own reception area so didn't have to line up in long lines in the main reception area and free wifi.

We flew with emirates to Dubai and this gave us a discounted price at the hotel.

As part of your stay you also have unlimited access to the water park. The water park is not as big as others I have been to but it's a good place to cool off and the water slide that goes through the aquarium is impressive! You also get access to the aquarium.

The only reason I rate the location lower is that being located at the end of the palm island it was a taxi trip to get into town or have to take the monorail.

Room Tip: We chose a room looking back towards the city, rather than over the ocean. It's a better view
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  • Stayed May 2012, traveled as a couple
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Helpful?
1 Thank Rachael781
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level 3 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed March 17, 2013

Could not fault this accommodation was very good room was clean and spacious the staff are friendly and polite there are things to do on site went to aquarium could handle some of the animals. Short taxi ride to some shops but very expensive

  • Stayed April 2012, traveled with friends
    • Value
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    • Sleep Quality
    • Rooms
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Helpful?
1 Thank Cath M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 17, 2013 via mobile

We spent 6 days here as I had a meeting and my wife joined me after I first visited a year ago for a similar meeting.

The hotel and property are beautiful. Set on the Palm, the location is private and quiet and not too far from airport or all the tourist attractions in center of Dubai. Lots of great restaurants on site with high quality food and service and reservations easy to get or you can just show up. A good cross section of stores and snack shops helps give you all you need.The rooms were good size and well appointed. The hotel has water views on both sides of hotel but poolside will be much better and more interesting as you see the ocean, pool and the Dubai skyline, beautiful at sunrise and sunset. The outdoor pool area and beach had plenty of chairs, umbrellas, towels and space making finding a spot to relax really easy than other resorts. No getting up at 7am to stake out your chairs with a towel and a book here! The soft music track across the pool area helps you relax and settle in to vacation mode.

What we did not like was that there was staff everywhere and after awhile, they started to bother us with good morning or can I help you....6 times before you get to breakfast... I would rather they reduce the numbers and use savings to upgrade personnel at check in. They were slow, not friendly and seemed to not fully understand how to check you in? Every time I went to the front desk( when room key did not work because I put it too close too my cellphone?)they never seemed to have enough people working making the lines long and slow. While the restaurant food was great and service good, it seemed like every server had attended an up sell class as they constantly asked you if you wanted this or that after we ordered and even after we said no.

A great property and worth a visit

Stayed March 2013, traveled as a couple
Helpful?
Thank Sparks72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Atlantis, The Palm

Property: Atlantis, The Palm
Address: Crescent Road | The Palm, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Business Hotel in Dubai
#31 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#65 Spa Hotel in Dubai
#95 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Official Description (provided by the hotel):
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity. From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 
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Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai

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