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“great stay for a quick break”
Review of Atlantis, The Palm

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Atlantis, The Palm
Ranked #99 of 542 Hotels in Dubai
Certificate of Excellence
new zealand
Level Contributor
48 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“great stay for a quick break”
Reviewed October 25, 2011

Had a night here on the way through to Europe and had stayed here once before.
After arriving at 7am in the morning I was pleased and grateful to be allocated a room straight away, it was a very nice room with a small balconey and looing back towards the mainland.
I spent a couple of hours at the water park which was the main reason for returning to the hotel however had to retreat to the comfort of the Mall of the emirates at 11am due to the temperature, enjoyable stay, used the free shuttle too and from the mall which was very economic and convenient.
I love the architecture, especially the huge aquariams. Dubai shows what the best monry, the best architects and the best materials can produce.
Great staff, recommended

Room Tip: cross your fingers and smile.
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  • Stayed September 2011, traveled solo
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Helpful?
Thank roscoe39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed October 23, 2011

We stayed in the Atlantis for 6 nights in Oct 2011. The hotel is amazing. Very clean, very big and an amazing place to stay. We stayed in a standard room, there was a lot of space and everything we needed. The best thing about the room was the view!!! We had a view over the pool and beach and could see Dubai in the distance!! Beautiful view!

The restaurants are very good, not amazing but still very good. Your looking to spend around £100 per meal. One of the disappointing things about the hotel is that you have to pay for internet! £20 a pay which I think is a rip off!

The huge fish chamber is AMAZING!! Worth a visit even if you don't stay at the Atlantis.

The Waterpark is one of things we really enjoyed about the hotel! You get free entry if you stay at the hotel and can go as many times as you wish! Its fantastic! The layout of the flumes and cleanliness is very good! You can go on nearly all the rides together as you can go in a double ring which is really fun! We went to the water park most days.

To sum up our stay - The staff are very friendly, facilities are fantastic, lots to do, many restaurants to chose from. We will definitely go back!!!!!!

  • Stayed October 2011, traveled as a couple
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Helpful?
2 Thank DjLadyh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 22, 2011

The room are good. the breakfast was best ever experience compare to other 5 star hotel.
Hotel staff very friendly but the service is average. I will expected more on this class of hotel.Its such a big hotel they just dont have enought staff to provide service in a timely manner.

  • Stayed August 2011, traveled as a couple
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Helpful?
Thank WSMitchell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wales
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed October 22, 2011

Just returned from a weeks break with my wife and two children aged 14 and 5. I was pleasantly surprised by the hotel as I thought it was going to be full on water parks dolphins etc although the hotel is very Disney it is also very relaxing if you choose it to be the water parks are very good and very easy to access which makes the whole experience much better than I had hoped for. Food at breakfast is excellent as was the buffet in the evening although very expensive but that is the case with Dubai regardless of which hotel you choose. Can't really comment on normal rooms to much as we upgraded to a suite which was excellent very large and very well equipped the guy who looked after our room was very friendly and always seemed genuinely happy and helpful. The pools are good but very busy which again makes it feel like a Disney hotel, the zero entry pool is by far the best but again as the hotel fills up you feel on top of other people around you and iam sure the hotel considering it's size would benefit from an additional pool. The beach is very poor as the water is virtually stagnant as there is no tide and at times during our stay the water was quite dirty and full of jelly fish due to the way the hotel is on an artificial beach. Over all this is a good hotel with very good facilities although lacking in the personal touch it is worth a visit but not a return visit and the general feeling I got was they are trying to fleece every penny from you a few examples are £30 for sun tan cream £45 for a child's float £50 for a bottle of wine from room service same bottle £25 at the buffet. After paying these prices we were quoted £75 by the hotel for transfer to airport but by simply ordering our own taxi we only paid £15 which I feel is very typical of not just this hotel but all hotels in Dubai which I feel will put people off visiting.

  • Stayed October 2011, traveled with family
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Helpful?
2 Thank awales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
45 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed October 21, 2011

I expected much better of a well known hotel like this and I wish I hadn't stayed here and just visited for the day. The Aquarium and water park are ofcourse fantastic but you could get that in the day pass. We booked a room and it wasn't cheap so expected a decent standard however was very disappointed. Our room stank! Im not sure of what but it ws so strong it made me feel sick to the stomach. Im not one to complain but it was so bad we asked the hotel staff who brought us an air freshning device. We left this on for the whole day but when we returned in the evening the smell was just as bad. When I couldn't take it any more I called late at night and asked to change rooms. They were very nice about it and sent someone to help us move our stuff to the other room. However the problem was it seemed that this room had just been vacated and had not been cleaned properly. There were cigarette buds everywhere on the balcony and the bath wasn’t very clean either. Check in and check out processes are quite long as it is very crowded. It is not worth staying here, Dubai has many more hotels that are better value for money. I was relieved to leave to be honest.

  • Stayed August 2011, traveled as a couple
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Helpful?
1 Thank Preet84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Deal, Kent, UK
Level Contributor
230 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed October 20, 2011

We went to this hotel for the shallow water dolphin experience which was"out of this world"! The animals are so friendly & the trainers are helpful & friendly, too.
The whole thing takes only 30 mins but you're given an orientation chat first.
The hotel is stunning & if you book either of the 2 dolphin swims - deep water or shallow water (playing with them), you get a free day at their Aquaculture park & a cut-price entry to their aquarium.
A wonderful day out & one of the "must do" things in Dubai.
We went with Lama tours.

Room Tip: We only went for the dolphins
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  • Stayed October 2011, traveled as a couple
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Helpful?
Thank Beddington210
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baku, Azerbaijan
1 review
Reviewed October 20, 2011

Amazing...!! The hotel is incredible, the service is outstanding and the food in unbelievable...!!! The Suite was huge (and we stayed in the smallest), with amazing facilities. You really do feel like royalty, especially with the butler service.The best hotel we have ever stayed in. It was everything we hoped for. Highly highly recommend it, despite the price tag.

  • Stayed March 2011, traveled as a couple
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Helpful?
Thank Ziya M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Atlantis, The Palm

Property: Atlantis, The Palm
Address: Crescent Road | The Palm Island, Dubai, United Arab Emirates
Phone Number:
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#22 Business Hotel in Dubai
#29 On the Beach Hotel in Dubai
#42 Romantic Hotel in Dubai
#43 Family Hotel in Dubai
#62 Spa Hotel in Dubai
#92 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Atlantis, The Palm 5*
Number of rooms: 1539
Official Description (provided by the hotel):
Atlantis is the majestic resort in Dubai situated on The Palm, a man-made island that has captured the world’s imagination with its magnificent scale and ingenuity.From the moment you arrive, you will be immersed in a dazzling world of imagination, pleasure and 5 star luxury. The resort offers relaxation and thrills for couples and families alike, including a landmark hotel, unique marine habitats, an exhilarating water park, pristine white beaches, world-class cuisine, indulgent spa and cosmopolitan boutiques. To stay or visit is to live out your dreams amidst warm Arabian seas. ... more   less 
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Also Known As:
Atlantis The Palm Dubai
Atlantis The Palm Hotel Dubai

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