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“Easter 2013”

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Star Metro Deira Hotel Apartments
Ranked #311 of 554 Hotels in Dubai
Reviewed April 2, 2013

We have stayed here through Easter 2013. Taxi from airport to hotel was AED85. Room was very spacious with kitchen. No hangers in closet. Room cleaning service was nice. Do not forget to turn on water heating "small switch" on the wall otherwise your shower will be cold water. There was mold on the shower wall. Drain was clogged. Can not recomend hotel breakfast for AED45 with limited choice. It was easier to buy food in the mall where "Carrefour" is located. Once you come by metro you go trough mall anyway. This is good oportunity to buy your food cause it is just on the way from metro to hotel. WIFI is problem here. You have to pay for WIFI everywhere. Nearby construction will disturb your stay in room. To Dubai Mall by metro will take you 30min ride from here.

Room Tip: noisy A/C at 8zh floor.
  • Stayed: March 2013, traveled as a couple
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Thank lslepanek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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156 - 162 of 237 reviews

Reviewed March 25, 2013

Stayed here on Mid March onwards to my trip to Pakistan and I was very happy with the stay as my check in was very fast and also I required a late check-out which I was provided for free as my flight was in the evening.

The location of the hotel is in Central Deira opposite Reef Mall and there are many other hotels in the area but however there is a lot of traffic but you can not hear it from the rooms. The rooms are spacious, clean & I can say that they are 4 star quality. To be honest this hotel is good for families as if you are a couple of yourself no point as they are appartment rooms...

Pros: Central Location Next To Metro, Across the road Reef Shopping Mall, Eating places within walking distance, Only 3KM from Dubai T3 Airport

Cons: Wifi charges are excessive and very slow, staff sometimes do not understand of forget.

Overall the hotel is 4 star and great for families or if you are staying in Dubai for more than a week as it has a built in Kitchen and can save you a lot of money!

Room Tip: Get rooms on lower floor as higher floor Wifi is just too slow!
  • Stayed: March 2013, traveled solo
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2  Thank Haroon-Ali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2013

Cons: I have been in and out of the Star Metro for a few years, and it gets a little worse every time I am there. The water is never hot, there is always mold or dirt on the walls and shower. It may take several calls downstairs to get an iron. This is one of those places that has no problem knocking on your door anytime throughout the day to bother you about anything. Let me sleep, please. The wifi is seventy dirhams a night. You read that right, SEVENTY DIRHAMS FOR TWENTY-FOUR HOURS. I've never been charged half that in hotels that outshine this one.

Pros: Rooms are very spacious, and it is close to the metro line.

  • Stayed: January 2013, traveled on business
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1  Thank StephenfromMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2013

arrived at dubai on 31th dec, travel to copthorne hotel which was purposed to be my hotel stay at dubai, paid the money to EU Holiday for this hotel. to my surprise, EU Holiday didnt book this hotel for me as the staff at Copthorne hotel told me there is no booking under my name

got a SMS message from EU Holiday telling me my hotel should be StarMetro Deira.

arrived at StarMetro Deira, the only staff at the reception told me there is no booking under my name and i need to wait till 9.30am for her manager to report work to check for the booking.

wait till 11am, their manager informed that they received EU holiday booking order. but room will only be available after 3pm. is the normal standard , so i am ok with it.

i am given a suite apartment, super spacious living room, dining room bedroom and bathroom, kitchen

BUT the door lock is broken. the toilet ceiling leaks yellowish water, dripping onto the bathtub and the bathroom floor. inform the recpetion, but their duty manager told me to talk to their customer services gal and she just noted down and nothing is offered to help me.

when u sleep at night, u can hear the aircraft takeoff and landing noises. i am ok with the noises. what i cant stand their staffs cannot seem to understand english. only Ali (who i think is their daytime manager) can fully understand english and offer u good advice and tips to help u

the only pros of this hotel is their close location to the metro station.

Room Tip: just avoid this hotel apartment - that is my tip to all travellers for choosing a good room
  • Stayed: January 2013, traveled as a couple
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Thank tzecheen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 2, 2013

The rooms are dirty, the washing machine is intentionally screwed shut, basic things you would expect from a hotel aren't present; such as two pairs of slippers, cutlery, a tooth brush set or cups in the toilet. The service is also horrible and slow when requesting these said items.
The internet is overpriced, the TV is way too small and most English channels don't work.

  • Stayed: January 2013, traveled with family
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4  Thank Adrian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 24, 2012

I had stayed in number of other hotel apartments in dubai but this was thus far the best I stayed especially in terms of spacious rooms and other room facilities. You name it it is there. The service is OK nothing very great. the location wise it is excellent. Overall hospitality I was greatly impressed. Tariff wise though bit on higher side but it is value for money. I am tempted to stay there again when I visit Dubai next time though each time I try to venture into newer hotel. The only sore point is the breakfast which is very limited affair. I hope they make it little more diverse and add more variety to the menu bevause as of now the variety is too limited to make any choice. Overall I would definitely recommend this hotel to families especially.

  • Stayed: October 2012, traveled with family
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Thank ArunBhaskar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

I stayed here twice owing to travel with work. The service is average, I found the lady at reception desk unpleasant, unfriendly and it was an effort for her to answer my questions about the facilities in the hotel. Internet is slow and expensive. My room was spacious, however it was not that clean and stank of cigarette smoke, I asked to change room and this one stank of curry, previous occupant obviously cooked a huge pot of curry judging by the strong odor. As I tried to sleep after a night flight, housekeeping staff just walked in delivering a bowl of fruit and checking on towels, no regard to the fact I was lying in bed, they just carried on with their business. Small mall opposite is average, I believe it more caters for the filipino locals. Take a taxi to the City Center mall which is a 10 minute drive and has basically everything you could need.

Room Tip: Try the Crowne Plaza or Movenpick 2 blocks up from this hotel
  • Stayed: September 2012, traveled on business
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2  Thank guy1012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Star Metro Deira Hotel Apartments

Address: Salahuddin Rd | Al Muteena, Dubai, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Swimming Pool Airport Transportation
Hotel Style:
Ranked #311 of 554 Hotels in Dubai
Price Range: $50 - $145 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Star Metro Deira Hotel Apartments 4*
Number of rooms: 168
Official Description (provided by the hotel):
Just 6 kms from Dubai International Airport and in the middle of the shopping and business district of Deira, the hotel is located as central as it gets. Rooms start from a minimum size of 570 square feet and are fitted with the latest technology and luxurious furnishings with 5 star facilities. ... more   less 
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