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“Good, but not the best”

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The Westin Dubai Mina Seyahi Beach Resort & Marina
Ranked #58 of 542 Hotels in Dubai
Certificate of Excellence
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Good, but not the best”
Reviewed July 5, 2014 via mobile

Together with my family, I stayed there last month for a week. Well, breakfast and dinner buffet was alright, room was nice too, but a little bit stinky. The staff is courteous and lovely.
However, we noticed that the hotel and pool are were not very clean. Sides of the swimming pool were dark and water itself was not clean. Grass near the pool is a good idea, but it looked poor.
Well, overall I can say that altough we enjoed our holiday, we would not go there anymore as there are nicer places in Dubai for the same price.

Stayed June 2014, traveled with family
Helpful?
2 Thank Apple S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSeyahi, General Manager at The Westin Dubai Mina Seyahi Beach Resort & Marina, responded to this review, July 5, 2014
Dear Apple S,
Thank you for your feedback on your recent stay with us.
I am delighted to read that you enjoyed your room as well as our Blue Orange restaurant and I am happy to ready that you generally enjoyed your holidays.
I would like to assure you that we are constantly working on finalizing our finishing touches and I hope to be able to welcome you back in the future for another relaxing stay.
Best regards,
Tolga S Lacin,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (633)
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English first
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 3, 2014 via mobile

Stayed here as part of our honeymoon in May 2013, had a fantastic stay. Comfortable rooms, very clean & dining in Blue Orange was superb. Fantastic variety & freshly prepared food to choose from. You will not be disappointed staying here, would highly recommend.

Stayed August 2013, traveled as a couple
Helpful?
Thank Sm1th90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSeyahi, General Manager at The Westin Dubai Mina Seyahi Beach Resort & Marina, responded to this review, July 5, 2014
Dear Sm1th90,
Thank you very much for sharing your comments about your stay with us last year to celebrate your honeymoon. It is a pleasure to read you had a great time with us, and that you enjoyed our Blue Orange restaurant.
We look forward to welcoming you back again soon!
Best regards,
Tolga S. Lacin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 2, 2014

We visited the Westin for the day whilst visiting my sister in Dubai, what a place. So relaxed and chilled out. The location is amazing from the white sand beach to the lazy river, to the skyscrapers above your head. Definitely worth a visit, not too pricey and a chance to see how the other half live!

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Joe S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSeyahi, General Manager at The Westin Dubai Mina Seyahi Beach Resort & Marina, responded to this review, July 5, 2014
Dear Jowshaw254,
Thank you very much for sharing your comments about your recent stay with us. It is a pleasure to read you enjoyed your time and here, and especially the pool and beach areas.
We look forward to welcoming you back again soon!
Best regards,
Tolga S. Lacin
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portsmouth, United Kingdom
Level Contributor
30 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed June 29, 2014

The hotel is lovely and everything is of a high standard. The location is on the beach, with plenty of comfortable loungers, either on the grass or sand, to chose from. The pools are very clean. The staff everywhere in the hotel are polite, friendly and helpful. We ate in the buffet restaurant most of the time but tried a couple of the other restaurants too. All food was good. The room was huge and we had a sea view but were disappointed we did not have a balcony as we like to sit outside in the evening. I would not want to stay in a room on the road side of the building. We tried to go for a walk from the hotel but there are lots of road works at present making it difficult to navigate. We soon realised why everyone else were getting in taxis. If you want a hotel for a relaxing break with good service this one will suit you.

Room Tip: Beach side essential, and higher floor better.
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  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ljm250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Llanelli, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 29, 2014

This was our 10th visit to Dubai and the second time we'd stayed at the Westin. We would like to personally thank all the staff at the Westin for looking after us once again.
The first time we stayed with you was really great, but this was even better-fantastic.
It was truly a relaxing & peaceful holiday-just what we wanted. From checking in to checking out, it was first class. Having been to Dubai many times this was one of the best. The food was excellent, the room service was outstanding and all the staff could not do enough for us. The most memorable thing that happened was arriving back to our suite one day to find you had left not one dozen, not two dozen, not three dozen, but four dozen red roses to celebrate our daughters 21st birthday. We have told this story to all our friends, relatives & travel agent back home in Wales (yes it is raining here & we miss Dubai). What can I say , but thank you all for a wonderful stay. We will return to the Westin in the near future.
Thank you for taking care of my family, it means a lot to me.
Peter Wilson and Family

Room Tip: Higher floor gives a better view of the Palm
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Laura W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glasgow, United Kingdom
2 reviews
Reviewed June 27, 2014

Stayed here just over a week ago and had the best stay in Dubai yet ! So much so we are coming back in September !
Arrived about 8:30 am in morning the receptionist where we were welcomed and offered a light refreshment . The receptionist showed us a room on the ground floor , it wasn't for us and smelled slightly musty! As check in was not till 3 pm we were told that we would need to wait for another room to become available . In the meantime we were give a complimentary voucher for a buffet breakfast , which was brilliant . So many choices and helpful and friendly staff welcomed us .after that we went back to reception and there was a room ready on the 5 th floor . This room was much better beautiful big bathroom and view with balcony overlooking pool, beach .our stay was fantastic myself and my mum utterly enjoyed it . Staff in blue orange where we had breakfast each morning where fantastic , remember you every morning and what you ate , couldnt do enough for you . They are a credit to the hotel . We also dined twice in spice empourium food was fantastic , and service was great too . Lovely attentive staff who again remembered you . We dined also in bussola which was beautiful .
We stayed by pool and beach most days we were helped by the beach pool staff who carried towels and set up our youngest for the bay they couldn't be more helpful they also cane around twice a day with cold towels and cold water spray . Which was needed in the sun . The pool bar staff where great too who came around all the time to make sure you had a drink or wanted to order food . All the staff at the westin where fantastic and a credit to hotel . Our stay was perfect and we can't wait to return . Stayed in a few hotels in Dubai
But this is certainly above the rest .

Room Tip: Try get a sea view room 5 th floor or above try stay away from where the bad is also noisy in the ev...
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank louise D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSeyahi, General Manager at The Westin Dubai Mina Seyahi Beach Resort & Marina, responded to this review, June 28, 2014
Dear louise D,
Thank you for taking the time to give us your feedback about your recent stay with us and I am delighted to hear that you enjoyed your experience.
It is especially nice to hear that all our associates made you feel welcome and at ease, which is something that we always strive for.
We are looking forward to welcoming you back later in the year!
Regards,
Tolga S. Lacin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Renfrew, United Kingdom
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed June 25, 2014

After a bit of an upsetting start to the holiday once settled it could not have been better. Jay who worked in the beach bar/ restaurant and served you still your area on the beach could not have been nicer. He was so pleasant, efficient and always had a big smile on his face, even when it was very hot and busy.
Hunters Steak House was excellent and again the staff really polite, helpful and efficient.
The Buffet had a wide choice, something for everyone. Most of the staff were great but some could do with smiling and look as though they enjoyed their job. The guy at the egg station most mornings was really nice and pleasant..
This is my second time at the Westin and recommend it. The Mina Seyahi although nice can be noisy at night due to the disco on the beach,I started there my first stay but quickly got moved so if you want it quiet go to the Westin.

Room Tip: If you smoke ask for a smoking room cause you are not even supposed to smoke on the balcony in non-s...
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  • Stayed May 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mhairi321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MSeyahi, General Manager at The Westin Dubai Mina Seyahi Beach Resort & Marina, responded to this review, June 28, 2014
Dear Mhairi321,
Thank you for taking the time to give us your feedback about your recent stay with us and I am delighted to hear that you enjoyed your experience.
It is especially nice to hear that all our associates made you feel welcome and at ease, which is something that we always strive for.
We are looking forward to welcoming you back later in the year!
Regards,
Tolga S. Lacin
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Dubai Mina Seyahi Beach Resort & Marina

Property: The Westin Dubai Mina Seyahi Beach Resort & Marina
Address: Al Sufouh Road | Jumeirah Beach, Dubai 213084, United Arab Emirates
Location: United Arab Emirates > Emirate of Dubai > Dubai > The Marina
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#17 Romantic Hotel in Dubai
#21 On the Beach Hotel in Dubai
#30 Family Hotel in Dubai
#42 Spa Hotel in Dubai
#42 Business Hotel in Dubai
#53 Luxury Hotel in Dubai
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Dubai Mina Seyahi Beach Resort & Marina 5*
Number of rooms: 294
Official Description (provided by the hotel):
Occupying a prime location on Jumeirah Beach, the Westin Dubai Mina Seyahi is a 5-star beach resort. It features spectacular 5 resort pools, a 1,200 m private beach, luxurious rooms and 8 restaurants. Panoramic views over the Arabian Gulf and the Palm Jumeirah can be enjoyed from most rooms and parts of the Westin Dubai Mina Seyahi Beach Resort. Rooms and suites include free Wi-Fi, a Nespresso machine, spacious seating area, and a marble bathroom with luxury bath amenities. Modern and classical design with high ceilings and grand mirrors are also featured in each unit. Guests can relax at the Heavenly Spa by Westin. There are also tennis courts, a fitness centre, and a water sports centre. At the Westin Mina Seyahi children can enjoy a kids pool, daily beach games, kids club and a Wild Wadi Waterpark nearby. Steakhouse, Thai and Italian cuisine are just some of the choices on offer, served formally or informally. Spanish, Asian and international dishes can also be savoured at the resort. Special menus for children are served in the restaurants. Westin Dubai is 5 minutes by car from Jumeirah Beach Walk and 20 minutes away from Burj Khalifa and Dubai Mall. Mina Seyahi is a great choice for travellers interested in beaches, family holiday, relaxation and food. ... more   less 
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Also Known As:
Westin Dubai Mina Seyahi Beach Resort & Marina Hotel Dubai
Westin Dubai Mina Seyahi Beach Resort And Marina
Dubai Westin

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