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“Avoid this place - got intoxicated” 5 of 5 bubbles
Review of Cristal Grand Hotel Kadri

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Cristal Grand Hotel Kadri
Ranked #1 of 1 Hotels in Zahle
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
“Avoid this place - got intoxicated”
5 of 5 bubbles Reviewed June 24, 2014

With a group of friends we went yesterday to watch the 2014 World Cup matches.
We ordered some sandwiches and some beer.
The bread was hard as stone and the food had a strange taste.
We all woke up intoxicated and sick this morning...
When i called Hotel Kadri this morning, to tell them what happened to us, a very rude person (i think his name was Hatem) denied what I told him and was almost making fun of me for calling.
Terrible food, and customer service even worse...
Especially for a place that pretenda to be luxurious.
Avoid this place, unless you want to get sick

  • Stayed June 2014
    • 5 of 5 bubbles
      Cleanliness
Helpful?
5 Thank Wisso255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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48 reviews from our community

Traveler rating
    18
    23
    5
    0
    2
See reviews for
12
10
Solo
0
14
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Any
English first
New Delhi, India
Level Contributor
69 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed June 15, 2014

Organised a workshop here. Old building modernised, melding the old with the new. The conference room was neat with walls to stick things up, projector and aircon. Food was simple and nice. Decent array of beverages and service was exemplary. Hand towels in the bathroom smelled so we used the paper towels.

  • Stayed June 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank maafihabibi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
beirut
Level Contributor
67 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed June 4, 2014

We booked another hotel I won't name but upon check in, we found out it is not even a motel or pension.. dirty, foreign low wage employees greeted us unprofessionally and wanted to give us additional dirty mattresses to sleep on floor!
We run to Hotel Kadry, and though we did not have any reservation, they greeted us, gave us 2 rooms (family of 4) on the spot and we were served with efficiency and competence.
Rooms are clean, breakfast is tasty, gardens are very charming. It is well situated and a walking distance to everything. They have a parking lot and free internet service in the lobby. We were very satisfied by the service and it is a good quality/price ratio. I recommend it as the best hotel in Zahle.

  • Stayed August 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Joumana H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beirut , lebanon
Level Contributor
87 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed June 3, 2014

I like this hotel since my childhood since I grew up there and I have organized few family events there and I was never disappointed.
The hotel has been recently renovated and everything there is nice and the new Management are great. The restaurant is very elegant with the most elegant chairs and the food is very good , the lobby is beautiful and the terrasse is excellent for the summer evenings.
Don't forget that this hotel has history !!!

  • Stayed May 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
Helpful?
Thank George K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zahle
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed February 28, 2014

well i had a wedding in hotel kadri so me and my family decided to stay one night befor the wedding. trully great hotel, great service , nice and tiddy , has everithing in like swimming pool gym .. lays in the middle off zahle 2 minutes to the berdawni restaurants and river . the wedding was awsome and further more this hotel is very old and has a magnificiant history.

Room Tip: choose the room with the street view!
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank hani f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beirut, Lebanon
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed October 24, 2012 via mobile

My family and i were visiting zahle for the first time. After lunch i remarked this amazing building and found out
It was a hotel so i knew we had to stay the night. I went straight to the reception and check in was really easy even though we didnt have a reservation. I ordered two extra beds which arrived immediately. After relaxing a bit we went straight to the swimming pool to cool off. Then after taking our showers in our spotless rooms we walked around the corner and found a great anerican restaurant for dinner. The next day at our check off , unexpectedly after a phone call, the receptionist told me that they found a shirt in the room where we were staying and they gave it back to us which was what i truly appreciated

  • Stayed August 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank Mike S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cristal Grand Hotel Kadri

Property: Cristal Grand Hotel Kadri
Address: Brazil Street, Zahle, Lebanon
Location: Lebanon > Bekaa Governorate > Zahle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Zahle
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Cristal Grand Hotel Kadri 5*
Number of rooms: 85
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