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Golden Hotel Jeddah
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Reviews (55)
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20 - 25 of 55 reviews
Reviewed November 21, 2012

Chose this Mercure Hotel as i used the one in Riyadh which is acceptable for a quick business trip. i.e. Cost effective, good location, clean, and a good working Wifi throughout. That was Mercure Riyadh.

Go to the 'Grand' Mercure Jeddah, and it is certainly not GRAND ! you could feel the place is old and tied, the staff really could not care, it is small and shabby and the Internet they explained was 4 or 8 MB shared with everyone !! The only place you could really connect was in the tiny (shabby) lobby where you will find other people huddled around the only workable Wifi signal with their devices. They should not advertise as a business hotel with free Wifi, as there is none. Also I think the restaurant is only open for breakfast, all other times it is room service, i did not find out as i did not stay, and no refund because i had booked on line.... shocking. Come Accor, call that customer service ??

  • Stayed: November 2012, traveled on business
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1  Thank Craig M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2012

The hotel and management doesn' t match with the Accor quality. The persons was not kind and reception was awful. I will not recommend this hotel anyone.

  • Stayed: July 2012, traveled on business
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Thank karlibas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 16, 2012

Really bad service: reception is terrible. Could not connect to the WIFI. Had to call twice, before they said they would send someone. No-one ever came.
It is well located but there are alternatives in the area.

  • Stayed: July 2012, traveled on business
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Thank Mike L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2012

i've been here for a night with my family , stayed in an executive suite , with one bedroom and spacious living room , and only one bathroom !
no minibar , even no refrigerator , no coffee tea maker , no bathrobes and slippers .
it's only room with basics to spend the night !
the TVs were so old , i remember i've had one of those almost ten years ago !
there is one restaurant in the hotel , shahrazad , i used it for breakfast and it was not bad .
there is internet service , but you have to pay for it even if your booking included the internet ! so i didn't use it .
the location is in the south old side of jeddah , it's good location only if you have something to do there , otherwise don't bother !
there is albaik (famous fried chicken and shrimps restaurant) few steps beside the hotel .
finally if you think that you will get what you have booked for exactly don't be so sure ! as there are many things in my reservation ( i made it throw accorhotels website) and the i didn't get them , like internet service and late check out .

  • Stayed: June 2012, traveled with family
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Thank abudy99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2012

it was good stay the stuff are great from the front office and also the house keepers and only the location is not good but over all the stay was good

  • Stayed: June 2012, traveled on business
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Thank morsyyasser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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