The location is very good but the service standard is way below the 5star rating. The duty manager was very irresponsible and never called me for a complaint in spite of 3 reminders. When you stay there it means they are doing a favour. Morning breakfast was good but the delay in room service is unbearable. Internet is very slow and no one comes to rescue for a very long time. don't expect anyone to pick up line even after 10 rings. Minimum 10 rings is a norm.
- Official Description (provided by the hotel):
- A 5 star property located in North Jeddah which features 129 guest rooms and suites with 3 restaurants with panoramic views of the Red Sea. It is only a few minutes walk from Red Sea Mall & Attalah Center, 18 Km from Jeddah old city, 12 Km from Jeddah Museum and 15 minutes from Jeddah Airport. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Jeddah
- Jeddah Sheraton