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“They have rooms with double beds”

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Jeddah Hilton Hotel
Ranked #4 of 162 Hotels in Jeddah
Certificate of Excellence
Winnipeg, Canada
Level 5 Contributor
74 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“They have rooms with double beds”
Reviewed September 28, 2012

Nice hotel and nice location. Extremely friendly staff.
I have been here several time, but this time I was with my family (two young teens).
I wanted to avoid getting two rooms, and it turned out that they offer rooms with two double beds. Perfect choice for a small family!
Excellent restaurants, as gold member you get free breakfast at the piper floor overlooking the corniche, nice !

  • Stayed September 2012, traveled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Gass1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeddahHiltonAdmin, Director of Business and Development at Jeddah Hilton Hotel, responded to this review, September 30, 2012
Dear Guest,

Thank you very much for your loyalty at the Jeddah Hilton and for sharing your great stay with your family. I will be happy to share your comments with our team.

I look forward to welcoming you once more at the Jeddah Hilton, should you need anything to make your future stay more convenient, please let me know.

Sincerely,

Inayat Ramjean
Director of Business and Development
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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793 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (108)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
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  • Turkish first
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English first
Beirut
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed September 26, 2012

Hilton is a good hotel for business. The rooms are spacious and the beds are extremely comfortable. The furniture can be a bit old and requires some renovation.
Internet connection is free for Gold and Diamond members which is good perk.
The gym and swimming pool are also a good place to relax and wind down after a long day's work.
I recommend it as a business hotel

  • Stayed December 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RonySaouda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeddahHiltonAdmin, Director of Business and Development at Jeddah Hilton Hotel, responded to this review, September 26, 2012
Dear Mr. Saouda,

Thank you very much for choosing Jeddah Hilton and for sharing your wonderful feedback, it is our pleasure that you have enjoyed your stay with us.

I hope you welcome you during your next visit.

If I can be in any of your assistance, please let me know.

Sincerely,

Inayat Ramjean
Director of Business and Development
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Level 3 Contributor
22 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 28, 2012

For the last 18 months, since I have been travelling as a businesswoman to Jeddah, this has been the only hotel providing a women's gym (which is excellent and located adjacent to the Hilton). Generally too, the courtesy paid to women business travellers here has surpassed that of many other local hotels.

Rooms are adequate and there is little difference between executive and non executive rooms. It is always pot luck whether you receive what you ask for and I frequently arrive to be allocated a smoking, twin or interconnecting room despite having emphasised my preference now for over 50 weeks! Housekeeping is haphazard, usually at least one critical requirement missing but seldom the same thing in successive weeks.

The transport provision (essential for a businesswoman in Saudi) is poor. I have on numerous occasions suffered lateness or no-shows and for this mediocre level of service the captive audience is expected to pay steep prices! Every error is received with either smirking or an irritating combination of passing the blame and denial. It is this aspect which really lets the hotel down.

There is one single aspect however which is outstanding; the concierge team are exceptional. Well organised, committed, polite. I even sense them share my despair at the appalling transportation service although they are too professional to articulate this. Room service too is generally very good, punctual, accurate and adequate in quality.

Room Tip: Rooms near the mosque can be noisy if you are not planning to be up for first prayers.
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  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank ClaraCW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeddah, Saudi Arabia
Level 3 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 21, 2012 via mobile

One of the best hotels in Jeddah, great location with beautiful view on the Red Sea, spacious lobby, outstanding restaurants, the highest quality are applied. Also, a good price value.

I'd definitely recommend it, specially for first time travelers.

  • Stayed September 2011
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SultanTharwat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeddahHiltonAdmin, Director of Business & Development at Jeddah Hilton Hotel, responded to this review, August 22, 2012
Dear Mr. Tharwat,

Let me take this opportunity to greet you Eid Mubarak!

On behalf of the whole team of Jeddah Hilton, we would like to thank you for sharing your views and recommendations on our hotel. Comments like these makes us proud to be a team at Hilton.

We look forward to welcome and serve you once again on you future visit in our hotel.

Sincerely,

Inayat Ramjean
Director of Business & Development
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Du13
Level 4 Contributor
30 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed August 20, 2012

The hotel location is great, on the Corniche and within close proximitly to the airport. The design of the hotel on the inside is beautiful especially the lighting within the building. As for the rooms, they are roomy with great amenities and the food (buffet) was quite good as expected from a large chain hotel. The only set back in the room was the balconey is quite small.

Very friendly & accomodating staff with great service!

Room Tip: Seaview room is a must!!
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  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Du13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeddahHiltonAdmin, Director of Business & Development at Jeddah Hilton Hotel, responded to this review, August 22, 2012
Dear Guest,

Thank you very much for you great comment, I will be delighted to share your feedback to my team.

I look forward to welcome you back at the Jeddah Hilton should travel brings you back to Jeddah,

Sincerely,

Inayat Ramjean
Director of Business & Development
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denia, Spain
Level 6 Contributor
91 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed August 9, 2012

Good class Hilton in the classic Arabic style. Great and large public areas, a few "quirky" touches such as sweeping escalators to lower levels, complete with fountains and running waterfalls. Good restaurants and a lovely little american diner. Business meeting rooms are good and typical Hilton. Shops are a waste of space and SO overpriced.
Outside public areas are not so good, and if you ventur outside of hotel on foot, it has a feeling of stalag 13, as it is surrounded by sandbagged emplacements, pop up vehicle barriers and armed troops, (which would be ok if the troops took their job seriously, which they dont), but no other hotel in Jeddah feels the need to go SO far overboard with external security, so why this one?
All in all, a nice hotel, with some good business touches, as expected at a Hilton, but some negatives due to security and high prices.

  • Stayed July 2012, traveled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Kennglobus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeddahHiltonAdmin, Director of Business and Development at Jeddah Hilton Hotel, responded to this review, August 15, 2012
Dear Guest,

Thank you very much for choosing to stay at the Jeddah Hilton and for your kind words. We are delighted that you have overall enjoyed your stay with us. Regarding your comment on excessive military visibility and security barriers in our hotel, please be informed that these are mandated by Saudi Government to all multinational company in Saudi Arabia.

Again, thank you very much for your feedback and we look forward to welcome you back to Jeddah Hilton.


Sincerely,

Inayat Ramjean
Director of Business and Development
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level 5 Contributor
71 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed August 1, 2012

I've stayed at the Hilton Hotel in Jeddah many times over the years but it's not my favorite hotel (that would be the Intercontinental Jeddah). It is a good solid property, however, and used to be very good value for money (not any more). The staff is very friendly. The rooms are okay but not brilliant. The closets are a particularly irritating feature - the bar goes from front to back so you have to reach around your hung clothes to pull something out further back. Whoever created that design was a blithering idiot. The breakfast buffet is - typical for 5 star Gulf hotels - very grand and full as compared to the US or Europe. But I always have trouble sleeping in this hotel and I suspect it's from a deficient air circulation system but I can't be sure. The last time I stayed the price had gone up 400%! And it was jam packed. Also, I used to rent cars from the Budget desk downstairs. Now they only provide cars with drivers, which cost a fortune. If the price remains the same it is unlikely I'll stay at the Hilton again, but you never know.

Room Tip: Try to get a room with a view of the Red Sea.
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  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JeddahHiltonAdmin, Director of Business Development at Jeddah Hilton Hotel, responded to this review, August 8, 2012
Thank you very much for your recent stay and for sharing your experience with us. It is great to read how much you have appreciated the hospitality of the staff and the property itself. That being said, I will take on board your comments regarding the rates, car rental and air circulation.

Our hotel was fully booked during that period which is the reason for the high rates. Unless your company or travel agent has a corporate agreement with us, special rates are available when you purchase in advance or during low occupancy. With regard to the ventilation in your room, I will appreciate if you can provide me with the room number for a more thorough follow-up. Please rest assured that our hotel rooms’ air-conditioning and ventilation system do meet the guidelines as per ASHRAE Standards. And the sound level is from 25 db to 35 db.

Budget Car Rental does provide cars without drivers at their outlet located near the hotel and transfers are arranged with prior request.

I hope that I will be able to welcome you back on your next trip to Jeddah and in the meantime if I can be of any assistance, please do not hesitate to contact me.

Sincerely,

Inayat Ramjean
Director of Business Development
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Jeddah Hilton Hotel

Property: Jeddah Hilton Hotel
Address: 7909 Corniche Road, Jeddah 236132861, Saudi Arabia
Phone Number:
Location: Saudi Arabia > Makkah Province > Jeddah
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Jeddah
#4 Luxury Hotel in Jeddah
#5 Business Hotel in Jeddah
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Jeddah Hilton Hotel 5*
Number of rooms: 388
Official Description (provided by the hotel):
With event space for up to 3500 delegates, Jeddah Hilton is one of the city's largest hotel conference centers. Set along the Corniche and overlooking the Red Sea, this Jeddah hotel offers stunning views and a convenient location within easy reach of the airport, city center and the Holy City of Makkah. Expect an elegant ambiance the moment you step into the spacious lobby, adorned with waterfalls and fountains. The 388-room Jeddah Hilton Hotel boasts a range of accommodations from comfortable Guest Rooms, Executive Rooms, and spacious Suites with a variety of floor plans and views available. Extensive amenities include a shopping arcade, top-floor Executive Lounge with panoramic sea views and five restaurants serving the finest Persian and international cuisines. Take a stroll through the tropical garden, relax with a shiatsu massage at Hilton Fitness, or enjoy a swim in the indoor or outdoor pool after a game of squash or tennis. Customer service is paramount at Jeddah Hilton Hotel and our dedicated staff is available around the clock for all your needs. ... more   less 
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Also Known As:
Hilton International Jeddah
Hilton Jeddah

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