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“Basic...but free WIFI.”

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Pullman Al Hamra Hotel
Ranked #96 of 162 Hotels in Jeddah
Riyadh, Saudi Arabia
Level 6 Contributor
98 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“Basic...but free WIFI.”
Reviewed May 11, 2013

Stayed here on business last week - not by choice. Check in was slow, check out was slow. A colleague said the beds were comfortable and he was right. Room was in need of renovation and maintenance.

Room service dinner and breakfast were basic offerings, hot items were luke warm.

Good point was free WIFI.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stuart_Birkwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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279 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
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  • Danish first
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English first
Hong Kong, China
2 reviews
Reviewed April 19, 2013

Good location for me as a business traveller. But to be honest, I never had a room more dirty and used up than in this hotel. The staff, except the reception is nice and helpful. Breakfast is acceptable, but don't try the burger from the room service - a great disappointment.

  • Stayed April 2013, traveled on business
    • Value
    • Location
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Review collected in partnership with Accorhotels.com

Helpful?
Thank TravellerfmHK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Jeddah hotels

Riyadh
Level 6 Contributor
253 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 131 helpful votes
Reviewed April 13, 2013

Stayed at this hotel a few months back for a business trip to Jeddah, and was quite disappointed. Generally, Sofitel has a good portfolio and all their properties are well maintained and value for the money. Not the case in Jeddah.

The location of the hotel is pretty good, right in the middle of the city with quick access to many areas of interest and close to the business district. That's about the only good thing.

The rooms are bare and the decor is very average, not what you expect from a 5-star property. The carpets were stained and not properly maintained, the bathroom just ok. There is no coffee making facility in the room, which is unacceptable these days - you can find this in small motels all over, and they claim to be a 5-star chain.

There were a lot of missing items in the room like a room service menu, etc. You had to call room service to hear the menu from the operator and ask him for specifics, which again is not acceptable.

The breakfast buffet was not too bad, I suppose, but I think overall the feel of the place is not very inviting. I had coffee in the lobby cafe and I must say the coffee was well prepared, so they have that going for them :)

This is not to say that the place is beyond repair - it has a lot going for it like location and the brand name to pull customers, but they need to work on maintaining their property and provide the value for the price that they are charging (>$200/night).

There are better options available in Jeddah in the same price range, so shop around before you book here. Not horrendous or unlivable but certainly not that great, either.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mohammed B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belluno, Italy
Level 5 Contributor
62 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 9, 2013

Standard hotel for business trip. The room are not too big, clean even if they are old. Very good breakfast. The swimming pool is ok to survive in summer. Taxi are always available, it takes about 35/40 minutes to the airport (100 SAR) when traffic is normal. The AC system is good, not too cold I mean.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mariotronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ankara, Turkey
Level 4 Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed March 13, 2013

I have stayed at this hotel from the 8 until the 12 of march. As a hotel its not bad. Yes its old and run down, but its ok. The problem i saw was that it does ot deserve 5 stars as it is not even close to the service of a 5 star otel.
The rooms are quite standart with a balcony. Small mini bar, only free water, no tea or hot drinks as you would expect. Bathroom are a little run down, the sink and shower top were old and not very clean. The bed was huge and very soft, new tv with a variety of channels. Breakfast,lunch and dinner were below a 5 star standart. Limited choices were prepared fine but they were limitedas said. The internet was a disaster in the rooms during busy times, lobby was soso.
Its close to haifa mall and in a decent area. Small but again decent fittness room and pool. Room service is good and fast.
If the price is close to the other big names, stick with the big guys. If they would price the hotel ina 3-4 star hotel range it would be solid, but not for a 5 star one.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Delta31tr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Delhi, India
Level 4 Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 23, 2013

Has a central location but thats about it. Staff at check in is slow. Lift flooring is broken and carpets are well past change date in the hallways. Rooms need a immediate refurb - certainly not a upscale hotel.

Breakfast menu did not change and staff struggles to replenish buffet during peak times. For dinner found it better to walk across the road for excellent Pizza's.

Room Tip: away from the front main road
See more room tips
  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank samba4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copenhagen, Denmark
Level 2 Contributor
5 reviews
3 hotel reviews
Reviewed February 21, 2013

Stayed several times at Alhamra Hotel. The hotel rooms are in a serious need of renovation. In general very worn out everywhere. One of the positive features of the hotel is the location. Easily accessible from the airport. Breakfast buffet is quite good. The wifi signal in the rooms can be quite poor. Even if you request a non-smoking room, you will often be placed in a room, that unless the A/C is running smells heavily of smoke. Due to its good location and breakfast buffet, a good place if you are just in need of a place to sleep during your visit to Jeddah.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Weshley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pullman Al Hamra Hotel

Property: Pullman Al Hamra Hotel
Address: Palestine Street, Jeddah 21462, Saudi Arabia
Location: Saudi Arabia > Makkah Province > Jeddah
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#9 On the Beach Hotel in Jeddah
#46 Luxury Hotel in Jeddah
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Pullman Al Hamra Hotel 5*
Number of rooms: 253
Official Description (provided by the hotel):
Enjoy an ideal location in the heart of the business, administrative and diplomatic district, close to the city center and the sea, with 253 spacious rooms including 26 suites or 25 apartments. Sample the exquisite delights of our Mediterranean or Italian restaurants. 5 meeting rooms and 2 reception rooms host up to 350 people. Relax or work out in our fitness center, sauna, Jacuzzi, steam room, and swimming pool. Water sports, a private beach and diving center are just 20 minutes away by car. ... more   less 
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Also Known As:
Sofitel Alhamra Jeddah Hotel Jeddah
Sofitel Jeddah
Jeddah Sofitel
Accor Alhamra Jeddah

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