We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Hotel Cancelled Booking at very late notice” 1 of 5 bubbles
Review of Al Bustan Hotel Jeddah

Al Bustan Hotel Jeddah
Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Al Bustan Hotel Jeddah
Ranked #83 of 154 Hotels in Jeddah
Al Khobar
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Hotel Cancelled Booking at very late notice”
1 of 5 bubbles Reviewed December 5, 2010

This hotel was booked via Booking.com and paid by Credit card. An email confirmation was received from Booking.com with booking reference etc. I also telephoned the hotel directly to confirm the reservation number.

A few hours before check-in, the hotel sent a one-liner email saying they did not have any available rooms!! I have since emailed a complaint asking for a full explanation and apology but, as yet, have not received any contact from hotel.

My boss had to arrive in Jeddah, an unfamiliar hotel in Saudi Arabia, and find another hotel for the night.
We believed that booking through Booking.com was a secure booking (it even showed how many rooms were available at the time of booking) but this is obviously not the case - even if you get an confirmation email!!!!
You may as well book directly with the hotel as then you can be sure of the booking and you don't get any discounts through Booking.com anyway!
A complete waste of my time and a very disappointing experience.

  • Stayed November 2010, traveled on business
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank AngieKSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Jeddah hotels

Write a Review

10 reviews from our community

Traveler rating
    0
    2
    2
    2
    4
See reviews for
Families
0
2
2
7
Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
Hotels you might also like...
Travelers also viewed these Jeddah hotels
0.0 mi away
Mira Waterfront Hotel Jeddah
3.9 mi away
Jeddah Trident Hotel
Jeddah Trident Hotel
#62 of 154 in Jeddah
3.0 of 5 bubbles 64 reviews
2.5 mi away
No photo provided
Show Prices
Show Prices
Show Prices
3.6 mi away
Holiday Inn Jeddah Al Salam
0.4 mi away
Movenpick Hotel Jeddah
Movenpick Hotel Jeddah
#7 of 154 in Jeddah
4.0 of 5 bubbles 387 reviews
2.4 mi away
Roshan Al Azhar Hotel
Roshan Al Azhar Hotel
#59 of 154 in Jeddah
3.5 of 5 bubbles 11 reviews
Show Prices
Show Prices
Show Prices

Been to Al Bustan Hotel Jeddah? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Al Bustan Hotel Jeddah

Property: Al Bustan Hotel Jeddah
Address: Junction of Medina and Palestine Roads | P.O Box 50817, Jeddah 21583, Saudi Arabia
Location: Saudi Arabia > Makkah Province > Jeddah
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #83 of 154 Hotels in Jeddah
Price Range (Based on Average Rates): $
Hotel Class:4 star — Al Bustan Hotel Jeddah 4*
Number of rooms: 83
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Agoda, Travelocity and Booking.com so you can book your Al Bustan Hotel Jeddah reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing