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Holiday Inn Jeddah Al Salam
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Reviews (375)
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Reviewed February 26, 2014

Better Hosting!
Comfortable stay!
Good facility!
but
lack of cleanliness!

Over all it is an average to good for stay. Value for money. Need to improve their services in terms of Cleanliness.

You can try if you are looking for Cost effectiveness.

  • Stayed: February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank balavenkateshmani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Jeddah Al Salam, responded to this reviewResponded March 13, 2014

Dear balavenkateshmani,

Thank you for taking the time to write your review. We do apologize for any inconvenience that you have experienced with your room. We will follow up with the executive housekeeper to ensure that similar incidents won't happen again. Thank you again for staying with us and we hope to serve you in the future.

Regards,
Brenda J.
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 25, 2014 via mobile

During my latest visit to this hotel i have noticed huge improvement in the staff attitude at this hotel and a big improvement in cleanliness. Keep it going guys. The renovated floor is very nice and its worth paying a bit more to be placed in it. Elevators have taken too long but the hotel assured that by end of march they will be fixed. The buffet has changed remarkably and upon the suggestion of the manager i tried it again and its a big difference from what i used to eat before.

Stayed: February 2014, traveled on business
Thank Dubai66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faisal M, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this reviewResponded March 17, 2014

Dear Dubai 66,

Thank you very much for your time to share your comments with TripAdvisor. We appreciate your compliments and look forwar to welcoming you again in a near future.

Best regards

Faisal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 13, 2014

I stay in this hotel whenever I'm in Western Province on business. Whenever I've been here I've been met with a friendly service. Some of the rooms are in need of refurb, but I've seen this is in hand on recent visits. Located only 15 mins outside the centre of Jeddah, I recommend it for business travelers

Stayed: February 2014, traveled on business
2  Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faisal M, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this reviewResponded February 14, 2014

Dear John,

We appreciate your time to share your experience with TripAdvisor. We are delighted to inform you that we have completed renovation of one floor and we continue renovating rest of the floors. When you reserve the rooms please ask for the renovated floor and we are more than happy to offer you the renovated rooms.

It was always a pleasure hosting you and look forward to welcoming you soon.

Best regards

Faisal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 3, 2014

The staffs are very welcoming and friendly. Extended check out is a great help for business travelers. Need to have different variety for break fast as when i had stayed 3 days all three days the bfast menu was the same.

Worth value money and good stay.....

  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Sabith_sa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faisal M, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this reviewResponded February 14, 2014

Dear Sabith,

We appreciate your comments on TripAdvisor. We have noted your concern about breakfast and assuring you that we will do the needful.

Once again thank you for your feedback and look forward to welcoming you again at Holiday Inn Jeddah Al Salam.

Wram Regards

Faisal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 31, 2014

This is an affordable hotel with a good value for money. Staff is very good and very supportive. Rooms are spacious. This is closed to the center of the city, It was also very close to my place of work.

Room Tip: Higher floors are good and very quite.
  • Stayed: January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Noman u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Faisal M, Director of Sales at Holiday Inn Jeddah Al Salam, responded to this reviewResponded February 14, 2014

Dear Noman,

Thank you very much for your time to share your comments with TripAdvisor. We look forward to the pleasure of welcoming you agin at Holiday Inn Jeddah Al Salam soon.

Warm Regards

Faisal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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