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“Nice stay” 4 of 5 stars
Review of Crowne Plaza Jeddah

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Crowne Plaza Jeddah
Ranked #6 of 138 Hotels in Jeddah
Certificate of Excellence
Egypt
Level Contributor
51 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Nice stay”
4 of 5 stars Reviewed March 8, 2014

The hotel is very nice and location is perfect, you have many restaurants around only few steps, also the breakfast in hotel was really good and the staff are very friendly and helpful, check-in was very fast and smooth, and you can find taxi easily around

  • Stayed January 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Atef220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cpjeddah, General Manager at Crowne Plaza Jeddah, responded to this review, March 9, 2014
Dear Mr. Atef,

Thank you for taking the time to write a review about your recent stay at Crowne Plaza Jeddah.
It's pleasing to know you had an enjoyable stay and that you enjoyed the hotel facilities and services .
Thank you for appreciating our "friendly and helpful" staff .
We hope to have the pleasure of welcoming you back to the hotel, hopefully in the near future.

Best Regards,

Rafique Izhiman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

256 reviews from our community

Traveler rating
    97
    124
    22
    7
    6
See reviews for
13
11
22
199
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Turkish first
  • Any
English first
Dubai, United Arab Emirates
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed March 7, 2014

I stayed in Crowne Plaza Jeddah during my business trip in February, the hotel itself as a product is very nice, rooms are new, Bed is very comfortable , shower is amazing. Food in the hotel is good, i tried the room service, very good food, fast service, i tried also the japanese restaurant amazing as usual. Nice lobby, warm atmosphere. Friendly staff at the reception and concierge people were very helpful. I will definitely stay again in this hotel and i recommend it to all of you.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank EWS14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cpjeddah, General Manager at Crowne Plaza Jeddah, responded to this review, March 9, 2014
Dear Mr. Emile,

It was pleasing to know you had an enjoyable stay once again at Crowne Plaza Jeddah. Thank you for choosing us and for taking minutes of your valuable time to write a review.
It's great to note that you plan to stay with us in the future and looking forward to welcoming you again.

Best Regards,

Rafique Izhiman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
198 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 stars Reviewed March 4, 2014

The rooms at this hotel are very nice, clean, comfortable and well serviced. The guys that keep the rooms serviced work very hard.
The hotel is also in a great location.
My only real issues are the attitude of the reception staff. Who come across like they are doing you a favour when you need something.
I also ordered room service one evening and a curry came covered in cling film. After 17 years of traveling for a living, that is a first! Apart from these two things I would recommend d the hotel.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank airfish1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cpjeddah, General Manager at Crowne Plaza Jeddah, responded to this review, March 6, 2014
Dear Guest, “airfish1”

Thank you for staying at Crowne Plaza Jeddah Hotel and appreciate giving us your feedback which we do appreciate so much.

We apologize for the inconvenience occurred during your recent stay. Your comments will help us to serve you and all our guests better in the future. Our hotel is giving priority for quality and service that reflect the high standard of products and services of Crowne Plaza Jeddah.

We assure you that necessary measures have been put in place to address your concerns. and our clients will witness the change.

We hope you will see the improvement and enjoy your time with us in your next visit
and we guarantee to make your second stay an enjoyable stay.

Best regards,
Rafique Izhiman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manama, Bahrain
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed February 28, 2014

For 300 USD + you get a descent 4 star. Small rooms, tiny bathroom. There are better 5 stars at significantly lower price in jeddah, so if you can.....avoid. Even as IHG Platinum member quite a lukewarm welcome.......so just guessing how it would be for a normal guest

  • Stayed January 2014, traveled on business
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 2 of 5 stars
      Service
Helpful?
Thank MotiAbuzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cpjeddah, General Manager at Crowne Plaza Jeddah, responded to this review, March 1, 2014
Dear MotiAbuzi

We thank you kindly for your comments. The feedback received from our guests helps us maintain and improve the expected high standard of products and services of Crowne Plaza Jeddah.
We assure you that necessary measures have been put in place to address your concerns.
Please do not hesitate to contact me personally or any of the team members on your next visit to Jeddah.
Sincerely yours,
Rafique Izhiman
General Manager
Email: rafique.izhiman@ihg.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
47 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed February 28, 2014 via mobile

The hotel is nice since it has been renovated recently. The window is from floor to ceiling. The customer service is ok but don't expect a royal treatment. The location is nice a since its within few meters from the see walk and you can enjoy the view of the famous Jeddah water fountain. There is a nice restaurant next door called Aroma Cafe. If you are a guy by yourself make sure you don't enter from the family section door.

Stayed February 2014, traveled on business
Helpful?
Thank M A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cpjeddah, General Manager at Crowne Plaza Jeddah, responded to this review, March 1, 2014
Dear M A

Thank you for your valued comments. We are indeed delighted to receive your good feed back with regard to staying at Crowne Plaza Jeddah . Again, thank you very much. If we can be of any further assistance, please do not hesitate to contact us. Meantime, we are looking forward to the pleasure of welcoming you at Crowne Plaza Jeddah - "Travelling for Success”

Sincerely yours,

Rafique Izhiman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beirut
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed February 21, 2014

Very nice hotel with a very good location. Rooms are very nicely decorated, very clean and spacious. Breakfast is very rich. Staff are very helpful. Internet is fine and provided for free. The lobby is a bit small.

Room Tip: Overlooking the pool
See more room tips
  • Stayed January 2014, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank ALAK29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cpjeddah, General Manager at Crowne Plaza Jeddah, responded to this review, February 21, 2014
Dear ALAK29,
Thank you for taking the time to write a review about your recent stay at Crowne Plaza Jeddah.
It's pleasing to know you had an enjoyable stay and that you enjoyed the hotel facilities and services .
Thank you for appreciating our "friendly and helpful" staff .
We hope to have the pleasure of welcoming you back to the hotel, hopefully in the near future.
Best Regards,
Rafique Izhiman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oman
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed February 9, 2014

Number of things I like about the hotel:
- Location
- Japanese restaurant is awesome albeit this is subjective as I like the cuisine
- Fast internet access as normally, free WiFi is a nightmare
- Friendly staff, Gents at the Front Desk specially, Mohannad was flexible enough to extend a late check out as my flight was in the evening

What I dislike about the hotel:
- The bathroom is small and it'll be 'flooded' all over once you are done showering the bathtub cum shower
- The gym needs an upgrade in terms of facilities

  • Stayed February 2014, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Leon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cpjeddah, General Manager at Crowne Plaza Jeddah, responded to this review, February 11, 2014
Dear LSSmit,

Thank you for staying at Crowne Plaza Jeddah Hotel and appreciate giving us your feedback which we do appreciate so much.
We apologize for the inconvenience occurred during your recent stay. Your comments will help us to serve you and all our guests better in the future. Our hotel is giving a high priority for quality service and our clients will witness the change.
We hope you will see the improvement and enjoy your time with us in your next visit
and we guarantee to make your second stay an enjoyable stay.
Best regards,

Rafique Izhiman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Jeddah

Property: Crowne Plaza Jeddah
Address: Al Corniche- Al Ma'Adi Road | P.O.Box 10924, Jeddah 10924, Saudi Arabia
Phone Number:
Location: Saudi Arabia > Makkah Province > Jeddah
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Jeddah
#5 Luxury Hotel in Jeddah
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Crowne Plaza Jeddah 5*
Number of rooms: 323
Official Description (provided by the hotel):
Welcome to Crowne Plaza Hotel Jeddah Travelling For Success . A minute walk from Al Hamra Corniche and Falastine Road pedestrian area, overlooking the famous Jeddah Fountain and the beauty of the Red Sea. Crowne Plaza Hotel Jeddah provides more than what you expect to make your stay a truly impressive one. Newly renovated accommodations including a Club Floor with its private lounge, all designed for guests looking a sound level of privacy and elegance. In-room amenities include a plush bedding, 32-inch LCD television, Complimentary standard WiFi available in the entire hotel, premium WiFi, with nominal charge. Premium High Bandwidth WIFI is Free for IHG Rewards Club Members. , high class furnitures, elegant decor, marble bathrooms, and top of the line facilities for the maximum satisfaction of elite business and leisure travelers. The Sakura Japanese Restaurant has been awarded twice for excellent service and is well reputed, Al Zahra Restaurant serves international buffets with live cooking station and Crowne Grill Restaurant (TASTE THE WILD) is a new concept grill restaurant in town. Mashrabia Cafe termed, as a chill-out coffee zone is the place where you can meet up with your friends and business associates. We are offering a comprehensive personal hotelier and the well-appointed 13 meeting facilities and Ballroom. Catering for all manner of events from international, exhibitions, corporate meetings and conferences, product launches and special events accommodated in a stylish, friendly environment and a professional dedicated team caring for details to ensure the success of your event. ... more   less 
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Also Known As:
Crowne Plaza Jeddah Hotel Jeddah

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