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“Not bad, it's ok”

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Crowne Plaza Jeddah
Ranked #15 of 160 Hotels in Jeddah
Jeddah
Level Contributor
45 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Not bad, it's ok”
Reviewed January 17, 2014 via mobile

Not bad hotel but definitely not WoW... Average one.
As usual reservation do their best to a sign room without good or sea view, mmmm may be hotel was very booked.
Rooms are very tight, actually I got upgrade as I'm a Gold Ambassador in IHG but even the room is very small one, no modern furniture, small TV , bed is not this comfortable enough at least to me.
Breakfast is really bad one, while this have very nice restaurants and dinning place in lunch and dinner.
I recommend you to visit Sakura Japanese restaurant.
Staff are friendly and professional, guest relations manager was very nice and helpful guy, Haitham Al Bassat and dies his best to satisfy guests.
Overall It's ok

Stayed January 2014, traveled on business
Helpful?
2 Thank hshalaby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cpjeddah, General Manager at Crowne Plaza Jeddah, responded to this review, January 20, 2014
Dear hshalaby
we thank you kindly for your comments. The feedback received from our guests helps us maintain and improve the expected high standard of products and services of Crowne Plaza Jeddah.
We assure you that necessary measures have been put in place to address your concerns.
Please do not hesitate to contact me personally or any of the team members on your next visit to Jeddah.
Sincerely yours,
Rafique Izhiman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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317 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Turkish first
  • Any
English first
Dhahran, Saudi Arabia
Level Contributor
107 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed December 6, 2013 via mobile

This hotel is situated in the best area in jeddah, it is surrounded by 2 other hotels, namely park hyatt and intercontinental, so if u are going there check best offer, park hyatt is best followed by intercon. Followed by crown plaza
Clean, extreemly helpful and friendly staff, clean room, so relaxing atmosphere
Food is ok.
All services are their.
Over all very good hotel.

Stayed December 2013, traveled on business
Helpful?
Thank navigator0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cpjeddah, General Manager at Crowne Plaza Jeddah, responded to this review, December 16, 2013
Dear navigator0,
Thank you for taking the time to write a review about your recent stay at Crowne Plaza Jeddah.
It's pleasing to know you had an enjoyable stay and that you enjoyed the hotel facilities and services .
Thank you for appreciating our "friendly and helpful" staff .
We hope to have the pleasure of welcoming you back to the hotel, hopefully in the near future.
Sincerely yours,

Rafique Izhiman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
90 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed November 27, 2013 via mobile

This is a pretty good business oriented hotel in downtown Jeddah. Rooms very clean, reasonable size, ok selection if restaurants albeit with typically bland Saudi versions of Western cooking.

Easy walking distance to the Corniche and next door to sister hotel of Intercontinental which has a few more reasonable restaurants.

By regional standards a bit expensive when you compare to Dubai or Abu Dhabi but not a bad base for a few days business in Jeddah.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dubaibob23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cpjeddah, General Manager at Crowne Plaza Jeddah, responded to this review, December 2, 2013
Dear Dubaibob23:
Thank you for your valued comments. We are indeed delighted to receive your good feed back with regard to staying at Crowne Plaza Jeddah . Again, thank you very much. If we can be of any further assistance, please do not hesitate to contact us. Meantime, we are looking forward to the pleasure of welcoming you at Crowne Plaza Jeddah - "Travelling for Success”

Sincerely yours,

Rafique Izhiman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
169 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed November 23, 2013

I was very happy with this hotel, It provided all the amenities that could be required, service was ok, the food not amazing but good and the gym was good, all this meant that this was a "good" hotel. One positive wad the location, made city access reasonable amid the traffic chases.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Winstone7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cpjeddah, General Manager at Crowne Plaza Jeddah, responded to this review, November 24, 2013
Dear Winstone7,
Thank you for taking the time to write a review about your recent stay at Crowne Plaza Jeddah.
It's pleasing to know you had an enjoyable stay and that you enjoyed the hotel facilities and services .
We hope to have the pleasure of welcoming you back to the hotel, hopefully in the near future.
Best Regards,
Rafique Izhiman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 23, 2013

This hotel is spot on. Really comfortable beds, great staff, good internet, lots of TV channels. There are lots of little touches as well that make your stay very pleasant, these include a welcome bowl of fruit, and chocolates on your pillow in the evening. The gym is a good size and is well equipped, the pool is also nice, as is the steam room.

Only downside is that the bathrooms are a little small. But this is just being a bit picky. I would happily return again.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank john a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cpjeddah, General Manager at Crowne Plaza Jeddah, responded to this review, November 24, 2013
Dear john a,
It was pleasing to know you had an enjoyable stay once again at Crowne Plaza Jeddah. Thank you for choosing us and for taking minutes of your valuable time to write a review.
It's great to note that you plan to stay with us in the future and looking forward to welcoming you again.
Best Regards,
Rafique Izhiman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, England, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 22, 2013

The hotel is expensive. Maybe £250 per night for a standard room. But compared to what else is available in Jeddah it is worth it. The quality is obvious. The rooms are small but well equipped - built properly and sturdy. The beds are comfortable. The rooms are quiet. The staff speak good English and are helpful. The breakfast is well stocked and varied enough to offer something for all tastes. The TV has plenty of channels and numerous in English. There are plenty of restaurants around the area given that the on site restaurants are also expensive. The Internet speed is good and there are no problems finding wifi for free all over the hotel.

Room Tip: There is a good view of the fountain on one side but I expect this attracts a premium
See more room tips
  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cpjeddah, General Manager at Crowne Plaza Jeddah, responded to this review, November 24, 2013
Dear Tom S,
Thank you for taking the time to write a review about your recent stay at Crowne Plaza Jeddah.
It's pleasing to know you had an enjoyable stay and that you enjoyed the hotel facilities and services .
Thank you for appreciating our "friendly and helpful" staff and the room upgrade that you received.
We hope to have the pleasure of welcoming you back to the hotel, hopefully in the near future.
Best Regards,
Rafique Izhiman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Level Contributor
62 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed November 15, 2013 via mobile

This hotel is a good value option for staying in Jeddah. It's not as polished and luxurious as the Hyatt but I found as a female traveller that the staff were very helpful and welcoming. The rooms are a good size although the bathrooms are quite small and only have a shower - not a big deal if you are only there for a couple if nights.

Decent buffet breakfast in the restaurant however the option of a breakfast card in the room for in room dining would have been good .

There is a decent sized outside pool but women can't use this and there are no alternative facilities for females which is a bit frustrating.

There is a driver / car service in the hotel but you do need to book a day in advance to ensure you get a car, the service is reasonably priced compared to other hotels and I would recommend using this as the taxis although cheap are dirty and unreliable.

Coffee shop on ground floor is good for light snacks.

Stayed November 2013, traveled on business
Helpful?
1 Thank jetqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
cpjeddah, Manager at Crowne Plaza Jeddah, responded to this review, November 24, 2013
Dear jetqueen:
Thank you for your valued comments. We are indeed delighted to receive your good feed back with regard to staying at Crowne Plaza Jeddah . Again, thank you very much. If we can be of any further assistance, please do not hesitate to contact us. Meantime, we are looking forward to the pleasure of welcoming you at Crowne Plaza Jeddah - "Travelling for Success”

Sincerely yours,

Rafique Izhiman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Crowne Plaza Jeddah

Property: Crowne Plaza Jeddah
Address: Al Corniche- Al Ma'Adi Road | P.O.Box 10924, Jeddah 21443, Saudi Arabia
Phone Number:
Location: Saudi Arabia > Makkah Province > Jeddah
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Jeddah
#7 Spa Hotel in Jeddah
#14 Luxury Hotel in Jeddah
#15 Best Value Hotel in Jeddah
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Crowne Plaza Jeddah 5*
Number of rooms: 323
Official Description (provided by the hotel):
Welcome to Crowne Plaza Hotel Jeddah Travelling For Success . A minute walk from Al Hamra Corniche and Palestine Road pedestrian area, overlooking the famous Jeddah Fountain and the beauty of the Red Sea. Crowne Plaza Hotel Jeddah provides more than what you expect to make your stay a truly impressive one. Newly renovated accommodations including a Club Floor with its private lounge, all designed for guests looking a sound level of privacy and elegance. In-room amenities include a plush bedding, 32-inch LCD television, Complimentary standard WiFi available in the entire hotel, premium WiFi, with a nominal charge. Premium High Bandwidth WIFI is Free for IHG Rewards Club Members. , high-class furniture, elegant decor, marble bathrooms, and top of the line facilities for the maximum satisfaction of elite business and leisure travellers. The Sakura Japanese Restaurant has been awarded twice for excellent service and is well reputed, Al Zahra Restaurant serves international buffets with a live cooking station and Crowne Grill Restaurant (TASTE THE WILD) is a new concept grill restaurant in town. Mashrabia Cafe termed, as a chill-out coffee zone is a place where you can meet up with your friends and business associates. We are offering a comprehensive personal hotelier and the well-appointed 13 meeting facilities and Ballroom. Catering for all manner of events from international, exhibitions, corporate meetings and conferences, product launches and special events accommodated in a stylish, friendly environment and a professional dedicated team caring for details to ensure the success of your event. ... more   less 
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Also Known As:
Crowne Plaza Jeddah Hotel Jeddah

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