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“Dead hotel” 3 of 5 bubbles
Review of Park Hyatt Jeddah - Marina, Club & Spa

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Park Hyatt Jeddah - Marina, Club & Spa
Ranked #6 of 154 Hotels in Jeddah
Certificate of Excellence
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Dead hotel”
3 of 5 bubbles Reviewed January 27, 2013

The room was ok. The sea view room that we booked had only a partial view of the sea which was not mentioned on their website. The room was clean and specious. However, it is a dead hotel and staff aren't friendly.

  • Stayed December 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank caramelaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathalie K, Manager at Park Hyatt Jeddah - Marina, Club & Spa, responded to this review, February 4, 2013
Dear valued guest,

Thank you for you for your review and feedback, as it is important for us to get better. You will be happy to know that, as a result of guest feedback like yours, we will implement necessary changes to ensure higher guest satisfaction.

Hoping to welcome you again soon,

Nathalie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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388 reviews from our community

Traveler rating
    219
    104
    34
    17
    14
See reviews for
57
58
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194
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Vevey, Switzerland
Level Contributor
86 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed January 27, 2013

A business visit to Jeddah was made even more satisfying having stayed at this beautifully designed and located (by the sea) hotel. 5-stars in every way from welcoming service, size and features in the rooms and the quality of the food. We dined outside by the sea ovelooking the huge "jet d'eau" (floodlit bigger and brighter than the one in Geneva!). The seafood, especially the giant prawns were exceptional. Breakfast as good as anywhere.

  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Nigiov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathalie K, Manager at Park Hyatt Jeddah - Marina, Club & Spa, responded to this review, February 4, 2013
Dear Nigiov,

Thank you for your wonderful remarks. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

Regards,

Nathalie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
59 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed January 23, 2013

Have recently returned from my first visit to Saudi. I was apprehensive about staying there at a hotel on my own beforehand but fears were unfounded. Felt comfortable at all times. Room was very good without only a slight negative comment about sound proofing from rooms adjacent and the fact that there was a lot of corridor traffic noise. Huge bathroom with great amenities. Breakfast was superb. Beautiful outdoor seating area for enjoying breakfast waterside. Omelette has to be one of the best I have eaten. Shame I had to rush the breakfast. Will definitely make this my regular Jeddah hotel when I have to travel there. Didn't try the spa facilities but will do so next time and also now know to ask for a room at the end of a corridor away from the main thoroughfare

Room Tip: away from elevator
See more room tips
  • Stayed January 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Louise H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathalie K, Manager at Park Hyatt Jeddah - Marina, Club & Spa, responded to this review, February 4, 2013
Dear Ms. Louise,

Many thanks for your feedback, we are happy to hear that you enjoyed your stay and felt comfortable as a single woman being in our hotel.

We are looking forward to welcoming you back soon.

Nathalie
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jeddah, Saudi Arabia
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed January 17, 2013

I would like to thank th GM for the hospitality offered and special thanks to the food and beverage manager Mr. Ali and also the front office manager. All my group felt very happy for the warm welcome and attention to detail, so we feel great. Thanks much, will be back. Will always use Hyatt Park specially for human touch and customer service offered.

  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank hesham E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Park Hyatt J, Manager at Park Hyatt Jeddah - Marina, Club & Spa, responded to this review, February 2, 2013
Dear Mr. Hesham,

Thank you very much for your wonderful remarks. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

Kindest Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Level Contributor
252 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 292 helpful votes
5 of 5 bubbles Reviewed December 22, 2012

I was a guest at the hotel in November as part of a business trip to Jeddah. I can say that it was one of the best experiences I had in the city. i can present it through the following:

General hotel feel
It is one of the best hotels I have been to in the Middle East. As soon as you enter the main gate from the road, you feel you are entering luxury and a place you can actually feel at ease in. The 5 stars at the door are clearly celebrated in the hotel everywhere you go. Mable shines all over the lobby and towards the room and the dining area. All the halls are very spacious and the lobby is just wonderful with its gorgeous view over the Arabian sea. It is a great area to catch an afternoon coffee or have a team briefing.

Service
One of the best I personalty experienced. You are greeted by smiles everywhere and by helping hands at each corner of the hotel. I checked in late at night around midnight and the front office just respected that fact and avoided half the paperwork so I can go in and rest quickly. They completed it the following day.
Same applies to the restaurant. Whether it is at breakfast, lunch or dinner, it is all excellent service all across. Well manner and trained employees catering to all your needs in the best possible way.

Location
Not the best in town, but yet the best among all other hotels. In all cases I can't imagine someone flying to Jeddah for tourism. The hotel is located directly on the Arabian sea with a panoramic view over the King Fahd fountain. It is gorgeous at night. If you are lucky enough to have a breeze blowing the fountain takes the shape of a enormous sail. They throw a light at it making it just wonderful. I got a room overlooking that view and was a great way of enjoying the location of the hotel.

Rooms
Rooms are very spacious and with a high ceiling. The washrooms are very classy with a bathtub under a large window giving onto the bedroom. The shower is at the other corner with a large sprinkler in the middle of its ceiling. All rooms are super well equipped with large LCD screens, modern coffee machine and all equipment to launder your clothes should you need it. Furthermore like any modern hotel, its rooms are equipped with a free WiFi connectivity.

Price
It is definitely a strong 5 stars which might explain the 450 USD per night. While most people you see at the hotel are businessmen (companies paying). It is still considered one of the expensive hotels I have been to. But I can strongly confirm that the luxury and service I was provided with are worth the price.

I strongly recommend the Park Hyatt for your trip in Jeddah should you or your company be affording it.

  • Stayed November 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SagaLEB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nathalie K, Manager at Park Hyatt Jeddah - Marina, Club & Spa, responded to this review, December 23, 2012
Dear valued guest,

Thank you for your wonderful remarks. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.

Nathalie
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed December 22, 2012

The best location in Jeddah direct to the sea, rooms are really great very well furnished with a fashionable touch, food outlets are really nice, food is really tasty, facilities are great, staff is helpful and friendly.

  • Stayed December 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kiko1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria, Egypt
Level Contributor
45 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed November 29, 2012

After 3 weeks business trip and staying at 5 different hotels in Jeddah, Riyadh and Eastern Province I can say that this Hotel was the most suitable for me. Room service quality, quantity of food was excellent (I usually do not use the word excellent), service was quite efficient. Health club is a story by itself energetic and still you have a beautiful scenery of the sea and gardens quite breath taking.

Room Tip: If your a light sleeper avoid rooms overlooking the center lounge
See more room tips
  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Aly E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Hyatt Jeddah - Marina, Club & Spa

Property: Park Hyatt Jeddah - Marina, Club & Spa
Address: P.O. Box 5863, Jeddah 21432, Saudi Arabia
Phone Number:
Location: Saudi Arabia > Makkah Province > Jeddah
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Jeddah
#3 Spa Hotel in Jeddah
#5 Luxury Hotel in Jeddah
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Park Hyatt Jeddah - Marina, Club & Spa 5*
Number of rooms: 142
Official Description (provided by the hotel):
Set among beautifully landscaped gardens on the Corniche of Jeddah, Park Hyatt Jeddah – Marina, Club and Spa is an innovative five-star sanctuary where contemporary luxury and exceptional service meets unrivalled views of the Red Sea and King Fahd fountain. The hotel enjoys a prime location in the very heart of the city, within the esteemed Al Hamra District at the Equestrian Club of Jeddah, and just minutes away from the central business district. ... more   less 
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Also Known As:
Park Hyatt Jeddah - Marina, Club And Spa
Park Hyatt Jeddah - Marina, Club Hotel Jeddah

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