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“Nice rooms, good location & excellent value for money”

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Coral Julia Dumna Hotel
Ranked #11 of 19 Hotels in Aleppo
Miri, Malaysia
Level Contributor
164 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 214 helpful votes
“Nice rooms, good location & excellent value for money”
Reviewed May 28, 2010

This hotel is really well located between the old town/souq area and Jdeda where there are nice restaurants and old streets for wandering around. It is only a short walk to each. The hotel is on the upper floors of a block of shops so you just have an entrance and a lift from the street and everything else is upstairs. The rooms are really nice, decorated in Arabian style, spacious, comfortable beds, decent bathrooms and everything new and clean. The rooms are quite plush and seem like they belong in a more luxurious and expensive hotel. Breakfast is ok but nothing special. There was one strange thing with the hotel staff in that they asked for our passports on check-in to make a photocopy and said they would return it later. I went back the next morning to get them and the receptionist said we could not get them back unless we paid a "deposit". She said it was hotel policy to hold on to guest passports unless they had paid a "deposit" and then asked for payment in advance for the room. I was confused as I had given my credit card details to make the reservation on the hotel website. It turned out (after much confusion) that as they had not actually charged the card they wanted some kind of guarantee. I said that hotels normally block your card on arrival for this purpose rather asking for payment upfront and the recepetionist only then agreed to block an amount on my card. However when she tried to do this it did not go through and she insisted it was due to a problem with my card and asked for cash. I was not happy to pay in advance and made a bit of a fuss about the passport issue as I was really unhappy that the receptionist at check-in had not mentioned anything about deposits or payment and had just said she needed the passports to make a copy. She did not ask for a credit card which is what normally happens when you check in to a hotel. We left a credit card number with them and they returned the passports. When we checked out we paid with the same card which had nothing wrong with it. It was all a bit strange but we were not happy about them trying to hold on to our passports and especially as they were not honest about it.
On the plus side, we complained to reception one night about some contruction work being done in the middle of the night (yes really) outisde our window which was REALLY noisy and the next day they moved us to a quieter room which was also a higher category room with a huge bathroom with whirlpool bath. That was very nice of them.
I would definitely stay here again.

  • Stayed April 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank traveller1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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28 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
leeds
Level Contributor
283 reviews
264 hotel reviews
common_n_hotel_reviews_1bd8 283 helpful votes
Reviewed May 25, 2010

The hotel is tucked away in mid way between the old and new towns of Aleppo – 5 mins walk to each. Its set back from a main street so is surprisingly hard to find for a large hotel. We were staying for 3 nights and using Aleppo as a base to explore the area, so were pleased to be upgraded to a suite. This was a good size room on the 6th floor corner of the building. It was nicely decorated in Arabian style and had 3 large shuttered bay windows in traditional Aleppan style. Although next to a main road there were 2 sets off double glazed windows so we heard no traffic noise.
The room was spotlessly clean and seemed to have been refurbished recently—there were no signs of wear and tear at all. We also had a whirlpool bath in the bathroom with a window which overlooked the Citadel, (if you craned your neck!) The reception staff spoke good English and were helpful-especially the two girls who worked during the day.
We had breakfast each day which was something of a disappointment.It was buffet style –traditional Syrian breakfast of cheese, hummus etc and a western alternative of eggs , sausage etc. Breakfast finished at 930 and we may have been guilty of turning up after 9am but the food wasn’t at its best by the time we arrived. On the last day there was a conference in the restaurant and we were unceremoniously booted out as ‘breakfast ends at 930’, even though we turned up at 915 and were still eating. There is a nice terraced area to the restaurant which overoloks the citadel but unfortunately they didn’t seem to be using it when we stayed. Another minor negative is that on the last day they seemed to be having some problems with the A/C. The restaurant was stifling in the morning and that night, warm air was being emitted into our room even though we had it set at max cool—opening the windows solved the problem however.
In summary our room was well worth the 75 euros we paid, though due to the upgrade I’m not sure standard rooms are at the same standard. The hotel is clean, new and seems well run and is in an excellent location in Aleppo.

  • Stayed May 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LS13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Castricum, The Netherlands
Level Contributor
200 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
Reviewed May 3, 2010

This new hotel is very centrally located on a short walking distance both of the Grand Mosque and Souks, and the Jdaide Quarter. Rooms are spacious and beautifully decorated. Lots of storage room, tea/coffee facilities, minibar, safe and large TV screen. Bathroom is modern and has a fine shower. The restaurant is at the topfloor with wonderful views over the city and the Citadel. Staff is courteous and friendly. There is no alcohol served in this restaurant, but there are many, very nice restaurants in restored old buildings in nearby Jdaide. The price/quality for a room of this standard is excellent: we paid USD 117 including breakfast and taxes, a real bargain!

Stayed April 2010, traveled as a couple
Helpful?
1 Thank Pensionado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leiden
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 27, 2010

Absolutely lovely hotel - great room and bathroom, nice breakfast, friendly staff - didn't want to leave really. Good value for money. Five minutes walk from the citadel and 2 minutes cab ride from Sisi House - best resto in town!

  • Stayed April 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank boookgirrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milan, Italy
Level Contributor
106 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
Reviewed January 13, 2010

This hotel has the best rooms I have found in Syria, the only comparable to a 4* Western hotel (much much better than the Cham chain), but the service is totally unreliable.
PROS
- Location, halfway between the old city and the Christian quarter
- Excellent rooms, with a nice decor and great bathrooms, fully equipped (bathrobe, coffee/tea, complimentary water bottles)
- Extremely quiet
- Good breakfast in a beautiful room overlooking the entire city
CONS:
- Service is totally unreliable: booked a double room directly with reception the day before, assigned a single upon checkin because of some unspecified maintenance problems in the double room (luckily the bed was large enough and we are thin)
- Again, booked with the concierge a trip to St. Simeon with private driver, but no car was waiting for us the morning after; wasted 1,5 hour to re-organize. Problem is that Reception is left to just one person, who is overloaded with work and cannot keep up with clients' requests.

  • Stayed December 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Monica C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beirut, Lebanon
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed January 3, 2010

This is a nice, higher end hotel about 200 meters north of the Great Mosque. While it may seem pricy, it's less than half the price of the Sheraton and rooms are comparable. Staff was friendly and helpful. Breakfast was very good. Rooms, sheets, bathrooms were spotless. Maid service daily. Rooms were quiet. Beds were big and comfortable. Rate was $125US per night (Sheraton was $287). There's a nice cafe in the lobby (no booze). Sat TV, safe, bathrobes, orientalist decor. Free Valet parking. The only trouble we had was that they messed up our reservation on the night we checked in and had to share a twin bed, we switched in the morning.

  • Stayed January 2010, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank thebruddah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego CA
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 4, 2009

I was pleasantly surpised with this little gem. Spotless clean, tastefully decorated and a very attentive staff. Not to mention the great location! I had spent one week on the road in Jordan doing countless site inspections and had come to understand that a 4 star in that part of the world is really a 3 star by American standards. Syria, being less visited than Jordan I was expecting well below par standards. To my surprise I can honestly say this hotel was the BEST I stayed in. No fancy Four Seasons frills, but the place was SPOTLESS! I am a Travel Agent and will be recommending clients stay here!

  • Stayed November 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 32TravelAgent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Coral Julia Dumna Hotel

Property: Coral Julia Dumna Hotel
Address: AL Sabee Bahrat | Beside Omayad Mosqe, Aleppo, Syria
Location: Syria > Aleppo Governorate > Aleppo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room
Hotel Style:
Ranked #11 of 19 Hotels in Aleppo
Hotel Class:4 star — Coral Julia Dumna Hotel 4*
Number of rooms: 54

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