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Satri House
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All reviewsbeautiful hotelroyal residencejunior suiteantique furniturenight markettuk tukpoolside barseparate toilethomemade jamsold colonialboutique hotelan oasislao dishesin townfour poster bedlush gardenspool side
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Reviewed September 17, 2012

Stayed at the Satri House for 4 days. The place had style: Buddha statues, hats for the sun, lotus pools, it was lovely. It also had an excellent lap pool. We had a junior suite which was a larger room with a separate bath and separate shower, very nice.

On the negative side, two issues. The first was lousy internet access. It was bad for the first two days then nonexistent for the second two. To me having good internet access is essential. I was told that they are upgrading their system but I suspect that they are only upgrading the WIFI (which wasn't an issue from our room) not their data/internet access. The second issue was the the restaurant (which did have a lovely breakfast) was not very good. We ate there once (which is what most guests do) and then chose to eat in town.

Note that the walk to town is no big deal. It is 10 minutes and they do provide bikes if you choose to use one. We liked the location as it was just outside of the tourist zone.

  • Stayed: September 2012, traveled as a couple
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1  Thank travelpal32489
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 16, 2012

We stayed or 4 nights in August on a short break from Singapore.
We were in a suite, located next to the small pool in the garden. The location was perfect, both within the grounds and the town, all of the sights being within a 10 minute bicycle ride.
The room was beautifully decorated in colonial Asia-tique style with no TV which was ideal (available on request).
We didn't use the spa preferring to opt for the local, more reasonably priced options in the town and when we visited it was low season so there were few guests at Satri House.
As a result we found that there were a little too many staff 'milling' around and although they were all very pleasant, we felt that there was a lot of giggling and messing about going on everytime we passed the office.
The breakfast was nice -we opted for the rice soup, but terminally slow and the orange juice was served in thimble sized glasses and only refilled on request - as we don't take tea or coffee this was really frustrating.
I'm sure this is one of the best hotels in the town and would recommend it for couples or famililes, probably a bit quiet for groups of friends.

Room Tip: Suites by the smaller pool are quiet and large
  • Stayed: August 2012, traveled as a couple
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1  Thank Project25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2012

We stayed at Satri House on the recommendation of colleagues and we were not disappointed. As noted below, my husband and I traveled with my mother and 2 children (almost 2 and 3.5) and while I was worried about the "child friendliness" of the place, I shouldn't have. Our rooms were beautiful and one of the best parts (apart from the quiet and gardens) was the blockout shutters which had us all sleeping late - very rare with 2 small people.
Breakfast was limited and ordered from a menu but so tasty - although I wish I hadn't waited until the last morning for the soup. The bread basket full of toast, plain croissants and pain au chocolat was very tasty. We only ate in one night but the food was beautiful.
Staff were very attentive and accomodating - moving us from the restaurant to our room when our youngest wouldn't settle on the 1st night, ordering tuk tuks, and booking a car for us to visit the waterfalls.
A foot massage in the pavillion was very good - although a little short and it seemed there were no always spa staff on standby.
The gardens and pool are beautiful and the boys loved the parrot and owls.
Location slightly out of town but a flat 10 minute walk or a 5 minute tuk tuk ride.
We will be back.

Room Tip: As we were travelling with my Mother and our 2 children, we request a twin and a double room next to each other. 511 & 512 were lovely and connected with a balcony beside the lotus pond. But need to watch kids as no rail.
  • Stayed: September 2012, traveled with family
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1  Thank Ange_in_Hanoi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2012

Satri House exceeds all expectations, beautiful gardens, fabulous rooms, bathrooms, amenities.
TV can be requested for the room if required. Lovely spa, swimming pool, good location.
This property has the best staff, from service, friendliness, professionalism, that I have ever experienced! Breakfast and Dinner was excellent and quite affordable. This Relais & Chateau property is perfect.

  • Stayed: August 2012, traveled on business
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Thank lizpowrie_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2012

The place was the palace of one of the royal members of Laos. The architect and interior were giving you the feeling of being in the 40-50s. Wood furniture, hard floor, antiques decoration. It was located a bit far from the tourist spots but hat was not a problem. The hotel provided bicycles for free. We rode them everyday to browse the temples and tourist attractions all days and nights.
They served great breakfast. Also dinner. We agreed that it was the only place that served food and drinks with good taste ever since we came to Luang Prabang.
The staff was nice. Particularly those at the dining room. I enjoyed taking hotel pictures at night too.

  • Stayed: September 2011, traveled solo
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1  Thank ChaiKusuma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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