We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Staff, fantastic location, cute hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Maison Souvannaphoum Hotel
Ranked #8 of 68 Hotels in Luang Prabang
Certificate of Excellence
Reviewed April 25, 2014

With only 24 rooms you experience a staff ratio of nearly 1:1, the friendliness of Lao people is intensified at this hotel, truly personal service with a lively nature with some nice personal touches.

Regarding the basics of the hotel: The hotel is located perfectly, a 3 minute walk off the night market yet in a quieter stretch of the Main Street of Luang Prabang. Pool area is nice and quiet. Great breakfast, which is served either buffet style or à la carte depending on occupancy. Rooms are spacious with convenient bathrooms and huge beds, that are - typically Asian - on the hard side.

Great Value. We will definitely return here.

  • Stayed: April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Georg H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banyan Tree B, Manager at Maison Souvannaphoum Hotel, responded to this reviewResponded April 29, 2014

Dear Georg H,

Greetings from Maison Souvannaphoum Hotel and many thanks for your encouraging feedback.

We were all delighted to read your review and I am particularly happy to learn that you found our staff to be friendly, our breakfast delicious and the rooms to be comfortable and well serviced. Please trust that we are fully committed to upkeep and improve our services and facilities on a daily basis in order to make “Maison” an ever more comfortable and pleasant place.

It would certainly be a great pleasure to welcoming you back when you may return to Luang Prabang.

Best regards,
Katejiraporn K
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (806)
Traveler rating
Traveler type
Time of year
Language
  • More languages

344 - 350 of 806 reviews

Reviewed April 25, 2014

This is a little gem of a hotel right next to the temples and night market. The pool is a welcome sight after a long hot day looking around Luangprabang as are the best pina coladas I have ever tasted, especially during the happy hour, or two I think !! Staff are so welcoming but they really do need some airconditioning for themselves in reception. Breakfast was substantial and the rooms were clean and spacious with a lovely verandah which also provides a ceiling fan.

I had one of the best massages I have ever had so please remember to give this a try !!

I would have no hesitation in recommending this hotel and hopefully will return one day.

  • Stayed: April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank LindaP742
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banyan Tree B, Manager at Maison Souvannaphoum Hotel, responded to this reviewResponded April 28, 2014

Dear LindaP742,

Thank you very much for your Tripadvisor review which I have read with great interest and joy!

It was a great pleasure to have made your acquaintance during your recent visit to Luang Prabang and I would like to thank you yet again for having selected Maison Souvannaphoum as your hotel of choice.

I have gladly shared your feedback with the team and especially the bartenders, housekeeping, Front office as well as our SPA therapists were delighted to have received such kind praise from your good self. On behalf of the entire team here – thank you very much!

I truly hope you will have the occasion to travel to this wonderful part of the world again soon .We would certainly love to host yet another comfortable and memorable stay for you then.

In the meantime I would like to wish you a good day and all the very best!

Best regards,
Katejiraporn K
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 25, 2014

I went to Luang Prabang first time during 11-15 April 2014, To enjoy Songkan Festival. And we stayed at a garden wing at room 207. During my stay, Miss Katejiraporn Kaewngarmsa-ard (Apple), Acting as Hotel Manager was very nice to us, professionally and helpfuu;y. She maked us feel welcome all 5 days. She really care and helpful, It was very hot and we justed came back from a short walking, MS Apple went to get us some cold drink water and ran after us to our room just to offer the best drinking water and best services mind. Breakfast very nice and a special dinner was wonderful the chef Mr. Sujinda was very nice and his cook was great, He told us that if we wanted any special menu, he would do it for us. All local staff was very helpful, very nice and all speak English and Thai very well. Peaceful and safety and clean. The balcony very nice touch. Turn over bed was very nice. The Spa was nice and I enjoy it a lot. The hotel really located in the best location in Luang Prabang. only 5 minutes to night market and morning market. Room services was nice. I would like to thanks all satff, espeacially MS Apple. I will come back again and stay here again for sure.

Room Tip: Room on the deep gaeden wing where you can see swiming pool are more quieter
See more room tips
  • Stayed: April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank lawyernui
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banyan Tree B, Manager at Maison Souvannaphoum Hotel, responded to this reviewResponded April 28, 2014

Dear lawyernui,

First and foremost I would like to wish you a happy and healthy “Laos new year.”

Thank you very much for having taken the time to share your review with us and fellow travelers here on Tripadvisor.

We are delighted to learn that you thought to have made the right choice with booking Maison Souvannaphoum Hotel. I have not missed to share your kind feedback with my team as it really is my staff who merits the praise. I was also very happy to have read that you found everyone at our hotel to have rendered delightful and considerate service. Once again – thank you very much. Please trust that we are fully committed to making Maison Souvannaphoum a more enjoyable and pleasant place every day and in any way we can and shall keep improving on our facilities and the services rendered.

We would certainly be delighted to provide you with yet another comfortable stay when you may return to Luang Prabang next visit.

In the meantime, I would like to wish you a good day and all the very best.

Best regards,
Katejiraporn K
Director Of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 21, 2014

This hotel deserves its good reviews for the ambiance, service, history, and location. I especially enjoyed the decorations from local fabrics.

The main negative about this hotel is the lackluster air conditioning, which may only be a problem in the hot season. In our garden wing room, the A/C is not pointed toward the bed, and it really wasn't powerful enough to cool the entire room. It was an older model, and we were very hot at night. I wouldn't recommend this hotel in the hot season. It would really benefit from some ceiling fans to push the cool air down toward the bed.

A second, albeit small point, is that the slotted door to the restroom provides little if any privacy.

Room Tip: During the hot season, ask for a room with a new A/C unit or a room that has a ceiling fan (I don...
See more room tips
  • Stayed: April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank DC3s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banyan Tree B, Manager at Maison Souvannaphoum Hotel, responded to this reviewResponded April 28, 2014

Dear DC3s,

Thank you for having taken the time to share your review here on TripAdvisor.


I am really sorry to hear your disappointment in regard of the air-conditioning condition in your room. As well as we have taken note on your suggestion of the slotted door to the restroom. Nevertheless, I do certainly understand the inconveniences this may have caused to you and would therefore like to extend my apologies to you yet again.

On the other hand, I am really glad to learn that you found our location, ambiance and services to be excellent and our team to have contributed to an overall pleasant stay. Thank you for your kind words of praise in this regard!

We would certainly be delighted to be of service to you again when you may return to this wonderful part of the world and please do not hesitate to contact me directly – I would be pleased to assist with arrangements.

Best regards,
Katejiraporn K
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 19, 2014

Location, vegetation and overall spirit contributed to an unforgettable 5 night stay! The staff was help full and kind however the waiters and waitresses need some additional training! The menu is extensive and all plates tried were delicious!

  • Stayed: April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank peter_burgers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banyan Tree B, Manager at Maison Souvannaphoum Hotel, responded to this reviewResponded April 26, 2014

Dear peter_burgers,

Thank you very much for having taken the time to post your review here on TripAdvisor. We are thrilled to learn that you have throughout been delighted with your stay with us at Maison Souvannaphoum Hotel. I have shared your encouraging feedback with my Kitchen team as it is really them who merit your kind praise. Please trust that we are fully committed to making Maison Souvannaphoum a more enjoyable and pleasant place every day and in any way we can and shall keep improving on our facilities and the services rendered.

We would certainly be delighted to provide you with yet another comfortable stay when you may return to Luang Prabang.

Best regards,
Katejiraporn K
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 18, 2014

I think i will come back again if have a chance for this coming new year 2015

I visit here in summer, very hot but i can calm down by staffs services, plus it s a nice place, good food good taste. Also enjoy with the price comparing with over all services and atmosphere.

.

Room Tip: Happy stay at Maison
See more room tips
  • Stayed: April 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sittichai U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banyan Tree B, Manager at Maison Souvannaphoum Hotel, responded to this reviewResponded April 26, 2014

Dear Sittichai U,

Thank you yet again for sharing your impressions of Maison Souvannaphoum here on TripAdvisor.

I am really glad to know that you were overall delighted with the location of our hotel as well as with the services rendered to your good self. We very much hope that you are already planning your next visit to Luang Prabang on which occasion we would love to welcome you back!

Until then , I would like to wish you a good day and all the very best.

Best regards,
Katejiraporn K
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 18, 2014

Very much impressed about their services, plus nice place, good food good taste. Also enjoy with the price comparing with over all services and atmosphere.

Will come back again if have a chance and i will bring more guests to join.

Room Tip: Good place to visit and stay
See more room tips
  • Stayed: April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Titiang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Banyan Tree B, Manager at Maison Souvannaphoum Hotel, responded to this reviewResponded April 26, 2014

Dear Titiang,

First and foremost, I would like to thank you for having selected Maison Souvannaphoum as your preferred hotel for your recent visit to Luang Prabang.
Your kind words of praise have been conveyed to my team here and your feedback certainly made everyone very proud. I am happy to learn that we have been able to contribute to an overall memorable first visit to Laos and hope that you may be traveling to this wonderful part of the world again soon. It would certainly be delightful to welcoming you back to Maison Souvannaphoum on this occasion!

Kind Regards,
Katejiraporn K.
Director of Rooms

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Luang Prabang hotels
1.1 mi away
Mekong Riverview Hotel
Mekong Riverview Hotel
#2 of 68 in Luang Prabang
818 reviews
0.4 mi away
Le Sen Boutique Hotel
Le Sen Boutique Hotel
#3 of 68 in Luang Prabang
781 reviews
1.0 mi away
Luang Prabang View Hotel
Luang Prabang View Hotel
#19 of 68 in Luang Prabang
302 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
The Luang Say Residence
The Luang Say Residence
#1 of 68 in Luang Prabang
592 reviews
0.2 mi away
Satri House
Satri House
#9 of 68 in Luang Prabang
574 reviews
0.9 mi away
The Belle Rive Boutique Hotel
The Belle Rive Boutique Hotel
#6 of 68 in Luang Prabang
716 reviews
Show Prices
Show Prices
Show Prices

Been to Maison Souvannaphoum Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Maison Souvannaphoum Hotel

Address: Rue Chao Fa Ngum | Banthatluang, Luang Prabang 0600, Laos
Phone Number:
Location: Laos > Luang Prabang Province > Luang Prabang
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#3 Spa Hotel in Luang Prabang
#6 Luxury Hotel in Luang Prabang
#11 Family Hotel in Luang Prabang
#12 Romantic Hotel in Luang Prabang
Price Range: $166 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Maison Souvannaphoum Hotel 4*
Number of rooms: 25
Official Description (provided by the hotel):
Maison Souvannaphoum Hotel by Angsana is a boutique luxury hotel in the heart of Luang Prabang, Laos. It's the perfect retreat for the modern traveller seeking style and authenticity. Once the residence of the late Prince Souvanna Phouma, the mansion is an elegant blend of French colonial architecture and Lao motifs with the addition of all the modern comforts. The hotel is an 8-minute walk to the town centre - close the sights, night market, restaurants, bars and river, but away from the bustle and noise. Cool off in the pool, enjoy a drink in the garden, or unwind at the Angsana Spa after a long day of sightseeing. Our attentive staff are always on hand to meet your every need with warm, personalized service. The rooms and grounds are designed to be your home away from home. Maison Souvannaphoum is your private oasis. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Hotels.com, Priceline, Travelocity, Expedia, Cancelon, Orbitz, Hotwire, HotelQuickly, TripOnline SA, getaroom.com and Evoline ltd so you can book your Maison Souvannaphoum Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Maison Souvannaphoum Luang Prabang
Hotel Maison Souvannaphoum

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing