Booked by phone on basis of good TA reviews. Arrived but noone was there in reception. Waited and waited. There were some ladies talking in Lao over a calculator on the front balcony, but they took no notice of me standing there with bags so i assume they were not affeliated to GH. After 15 minutes one guy arrives and start talking to the arrogant old ladies at the front, then sees me and coming to check me in. I am a humble traveller, never have problems with people, but i politely point out that it is not very good service to keep me waiting there. And I question why the ladies couldnt help me? That is when it happens. The "lovely host" as someone described him below totally get some mental flip and start SCREAMING and pointing with his finger to his head. I obviously wasnt there to make a fuss, and just try to calm down, not shout back, and ask if he is not overreacting a bit? It was just a comment, and I still were going to stay there. But it doesnt help and i imagined if he was a dog, he would have rabies. I decide to leave as I am a man of priciple, and I think if I am nice to people, they should be nice back. Also, tourist industry is about reputation and I cannot think of a reason why this man deserves one single customer. I dont want to contribute to such a idiot, and merely turn around, and leave without saying a word.
After this encounter I am happy that I left, because later I found another guesthouse, a lovely Gem (B B Guesthouse for just 100k kip that had rooms twice as nice). I had agreed on 20 dollar per night in Heua Me. It is low season, and I think its actually a bit overpricing but I guess you pay for the good location. BB is a few minutes away by walking. If that price is still valid in high season i guess its manageble, but I wouldnt pay 25 or 30 dollars for that. After all, it was quite simple.
But the moral of the story is to support all the good places and not the crazy ones. At least until he learns how to behave and that travellers value good manners. Thats why I am suggesting travellers to continue looking. You will have a great time in Luang Prabang though, the place is awesome.
- Official Description (provided by the hotel):
- Family guesthouse in the wonderful city of Luang Prabang, Laos. Conveniently located in the city center near all the major attractions like the night market, the morning market, the Royal Palace and Phousi hill. Directly in front of the Mekong river, you can watch the alm ceremony directly from the patio every morning. ... more less
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