We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Stunning”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Luang Say Residence
Ranked #1 of 69 Hotels in Luang Prabang
Certificate of Excellence
Bangkok, Thailand
1 review
“Stunning”
Reviewed September 8, 2012

We did stay in early August, the weather was not the best but .... hotel, suites, restaurant and bar were a treat.
They serve probably the best breakfast we have had in a long time at a hotel - egg benedicts, fresh juice, great tea selection. The food in general is very good and affordable. We had most of our meal there great Asian selection and some french too.
The pioneer suite we stayed in are just great, the bedding is to die for. only comment they should have cushion for the rattan chair on balcony.

The staff is really nice they make you feel at home,we are planning to come back soon in November. Thank you again for a lovely stay.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank happyasiatravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

584 reviews from our community

Traveler rating
    498
    66
    11
    6
    3
See reviews for
118
295
29
15
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (117)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Milan, Italy
Level 3 Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed September 6, 2012

I've stayed at the Luang Say Residence for 3-4 nights at the beginning of August and although I think the rooms are very beautiful (colonial style, but the Residence is newly opened) I would not suggest to take a room in it.
The staff is kind but completely unprepared with very low english skills. I usually don't care about this, but since the Residence is quite expensive, I think it's normal to have trained staff.
Both restaurant and bar have very poor lists. Once again, I usually don't care about it, but since it is supposed to be a sort of luxury hotel it must have something to offer (I understand it's non a really serious point, so take it as a stupid example, but wherelse in the world a luxury hotel does not serve a club sandwich?)
One last thing about the location: it's out of the historical center of Luang Prabang which makes the movings not so easy.
Anyway they offer bicycles and there is a tuk tuk leaving from the hotel almost any hour.

In the end, I'm pretty sure there are better places to go in Luang Prabang for the same money.
I'd not recommend it.

  • Stayed August 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RodrickGary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RodolpheGay, General Manager at The Luang Say Residence, responded to this review, September 12, 2012
Dear RodrickGary,

Thank you for having chosen The Luang Say Residence during your recent visit in Luang Prabang.

In our quest for excellence we are committed to providing you with the highest quality service and your feedback is extremely important to us, so thank you for sharing your comments with us today.

We are glad to read that you enjoyed your suite and our beautiful resort

We have no records of the restaurant, staff comments and English skills you have made on this review, this was not raised to us during you stay nor through our guest comment form.

So in order to get clear facts please feel free to contact me directly (gm@luangsayresidence.com) to give me further details on your overall experience as well as your exact date of stay.

Thank you again for your candid comments.

We all look forward to welcoming you back to The Luang Say Residence on your next trip to Luang Prabang.

Warm regards,

Rodolphe Gay
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 24, 2012

Our family of four truly enjoyed our stay at the Luang Say Residence. The boutique sized hotel was recommended to us by Asia TransPacific Tours. Every aspect of our four night stay was perfect. The rooms were attractive, spacious and very comfortable. Our reservation included daily breakfast at the hotel's restaurant which was delicious. The service at the hotel was fabulous. The pool area is large and very attractive but given the small number of rooms the pool area was very peaceful. The free shuttle bus service to the center of town was very helpful. Returning from the night market by hotel shuttle bus or tuk-tuk was very easy. All-in-all the hotel was a wonderful place to stay.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Global58St
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
Level 3 Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed August 24, 2012

My husband and I stayed here as part of our tour of SEA and we were blown away with the amazing rooms and perfect service. Breakfast is served on the verandah of the French colonial style main building and it is worth getting up for. The fresh fruit plate, pineapple juice and porridge, not to mention the delicious eggs benedict were to die for. The service is friendly and professional from the front desk to the dining room. The rooms set in French colonial villas are AMAZING!! I would happily live in our room forever! Free wifi and an extremely comfortable bed are the icing on the cake. Bikes are available at the hotel and it is lovely to go for a cycle through the town. Dinner is expensive here and so we chose to eat elsewhere. It is a minor thing though as we love to get out and about in the evening anyway. Do not miss the alms giving ceremony. Another place for anyone's bucket list!

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travelgdmch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, North Carolina
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 19, 2012 via mobile

We stayed for 3 nights in July.It is a new hotel but so well done, it has the charm and creaks of floors of an older, understated hotel We were upgraded the first two nights to Explorer but still happy when they made the move for us to Pioneer.
The walk to town, though bikes were available, was short and interesting. Did use the hotel tuktuk other times as well. The food was wonderful. Pricy but the best curry I have had in years. Breakfast was fine with lots of choices. The staff was attentive and well spoken. Lovely pool for the end of a long hot day in town. We have no complaints at all and would highly recommend a stay here.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marythlieb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paris, France
Level 3 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 12, 2012

We have stayed in Luang Say Residence for 3 days and we have very much appreciated the service , the comfort and the atmosphere at Luang Say residence. Allthough very newly built , the residence has allready the touch of ancient colonial times and you feel very much away form everything . Allthough not exacly in the center of Luang Prabang you can easily reach evreything either by their shuttle of bu complimentary bikes, the best way to enjoy this wonderful little town. The restaurant features international and local food with this very french touch of high quality cuisine. The rooms ans suites are very comfortable and equipped with everything one would need.The surroundings and the swimming pool are inviting you for a nice pause . And whenever needed you will get advice and attention for the wonderful staff. We highly recommend this property !

  • Stayed August 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank asialover_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed August 11, 2012

Absolutely fantastic boutique hotel in beautiful Laos. Faultless in every sense; beautiful property and amazing service. Cannot recommend it highly enough, and am already planning a return visit in the near future.

  • Stayed August 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Carolyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Luang Prabang hotels
1.7 mi away
Mekong Riverview Hotel
Mekong Riverview Hotel
#3 of 69 in Luang Prabang
809 reviews
0.3 mi away
Le Sen Boutique Hotel
Le Sen Boutique Hotel
#2 of 69 in Luang Prabang
764 reviews
0.4 mi away
Sofitel Luang Prabang Hotel
Sofitel Luang Prabang Hotel
#4 of 69 in Luang Prabang
600 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Maison Souvannaphoum Hotel
Maison Souvannaphoum Hotel
#6 of 69 in Luang Prabang
790 reviews
0.3 mi away
Luang Prabang View Hotel
Luang Prabang View Hotel
#19 of 69 in Luang Prabang
292 reviews
1.5 mi away
The Belle Rive Boutique Hotel
The Belle Rive Boutique Hotel
#7 of 69 in Luang Prabang
702 reviews
Show Prices
Show Prices
Show Prices

Been to The Luang Say Residence? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Luang Say Residence

Property: The Luang Say Residence
Address: 4 - 5 Ban Phonepheng | Phou Vao Road, Luang Prabang 856, Laos
Phone Number:
Location: Laos > Luang Prabang Province > Luang Prabang
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Luang Prabang
#3 Family Hotel in Luang Prabang
#5 Romantic Hotel in Luang Prabang
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — The Luang Say Residence 4.5*
Number of rooms: 24
Official Description (provided by the hotel):
Quaintly located in a lush landscaped garden, this luxurious property provides 5 colonial style buildings that include this fully decorated boutique resort. Other than leisure travelers, this property is also a perfect base for guests on transit since it’s only a short drive away from the airport and downtown. All the 24 suites are fully equipped with a flat screen television, personal mini bar, in-room safe and WiFi internet access. Featuring numerous onsite facilities such as a large swimming pool, dining room, library, foreign exchange service and laundry service. For explorations, guests can walk down the tree lined streets where you will find a wide range of restaurants, cafes, vibrant handicraft markets and the famous, Mekong River. The city also boasts its 32 protected temples and the famous attraction, Haw Kham Royal Palace Museum – which you should not miss. The Luang Say Residence awaits your visit. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Booking.com, Orbitz, Priceline, Cancelon, TripOnline SA, Hotwire, Agoda and HotelQuickly so you can book your The Luang Say Residence reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Luang Say Residence Hotel Luang Prabang

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing