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“Great service, great hotel.”

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The Luang Say Residence
Ranked #1 of 68 Hotels in Luang Prabang
Certificate of Excellence
Reviewed April 12, 2012

Rooms were quite big and beautiful, the service was very good, everyone was kind and helpful.
The pool is beautiful and breakfast is delicious. The gardens are gorgeous, you can see flowers everywere.

  • Stayed: November 2011, traveled as a couple
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Thank Dramercedesg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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365 - 371 of 592 reviews

Reviewed April 9, 2012

Beautiful property, charming staff, french colonial feel. Our stay at the Luang Say Residence added a sweet touch to our time in Laos. We were celebrating our honeymoon, and their welcome ceremony and bed decoration made our stay even more romantic.

  • Stayed: March 2012, traveled as a couple
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Thank Holly G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 22, 2012

Charming boutique hotel with an outstanding staff and delicious food. I couldn’t agree more with the previous two 5 star reviews on the food, facilities and location. But we most enjoyed the staff. They were professional yet personable-very much interested in what you needed or wanted. We travel a lot and have been to Southeast Asia a number of times, and this hotel would be at the top of our list.

Room Tip: In our opinion all of the rooms were good.
  • Stayed: March 2012, traveled with family
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Thank photoworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 18, 2012

If large, comfortable and beautifully appointed rooms, a caring and attentive staff and scrumptious, wonderfully prepared meals are the keys to a great stay, then the Luang Say Residence has it all. This nearly new property, located a short tuk-tuk ride from the center of Luang Prabang, has beautiful grounds, a huge (particularly for a hotel this size) pool and a staff that makes every effort to assure that your stay is memorable. For us, though, the outstanding food was a high point. Delightful, wonderfully prepared breakfasts start your day on an upbeat note, and although we seldom dine at our hotels, Luang Say's meals were so good that we opted to have dinner there one night during our stay. In addition to their usual top-notch service, everyone's meals were superb, and displayed the kitchen's wide range of capabilities. Luang Say Residence clearly ranked as one of the best hotels we've enjoyed through southeast Asia.

Room Tip: Whether you choose a suite in the Main House, or one of the rooms in the guest houses, there are no...
  • Stayed: February 2012, traveled with friends
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Thank Sandy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 13, 2012

Excellent, excellent stay. The staff was very attentive, and gave the most incredible service. They really made you feel special. From the moment upon check-in, during the stay and upon check-out. The food was amazing, and the final touch was when the Executive Chef came to the table to check if the meal was satisfying. Also the cleaning was impressive. Was only gone for 20 min, and already the room had been given the turn down service for night time. We ordered some VIP catering, and it was perfectly wrapped, and placed properly into containers so it could be re-heated. A BIG thank you to everyone at The Luang Say Residence who definitely made our stay a memorable one. We will for sure come back.

  • Stayed: March 2012, traveled on business
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1  Thank ChannieHansen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 23, 2012

This one of the best hotels we have ever stayed in. Without exception, all the staff are superb, so friendly and pleasant, and go the " extra mile " to ensure guests comfort. The rooms have everything that could possibly be needed ( we were in an upper floor pioneer suite ), and the bed was sooooo comfortable. Having left UK in sub zero temperatures,to sit outside on the balcony for breakfast and dinner was truly wonderful. The food is excellent, we ate dinner in the restaurant on 4 nights of our 7 night stay, but the staff are also very happy to recommend other local restaurants to try, for different kinds of dining experience. Free transport into town can be arranged at just a few minutes notice, but sometimes we walked back as the distance was not too far.
The hotel has complimentary bikes available for guests to use. We did this one day, and thoroughly enjoyed cycling to some of the slightly further out attractions.
Oh, I nearly forgot ---- have a look at the hotel vegetable garden, where they grow a lot of their own veg etc.
So spoil yourself and stay at this hotel.

  • Stayed: February 2012, traveled as a couple
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1  Thank TAMember1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 19, 2012

Decided to come here, honestly, because there was a pool. I'm sort of tired of the "rustic" stays...I live in SE Asia and I've done the homestays, bamboo this and that, original stuff. This place had a prebooking sale going on and the pictures on the website looked nice (they always look nicer than they really are).

So I had low expectations. But man, was I blown away. The hotel is brand new and the detail in the place is amazing - French colonial architecture. When I arrived, there was one person to greet me hello, another opened the taxi door, someone else to carry the bags, a new person to check us in, a woman brought us welcome drinks, the general manager greeted us, and finally, another person walked us to our room to show us to use the key. The service is INSANELY AMAZING. Not to mention, the grounds are so pristinely managed that you feel like you are on a plantation home.

Let's now even talk about the rooms: four poster bed where you get different surprise treats every night, there is a little porch to hang out on, his and her sinks, wooden carve outs in the walls the light up at night, a couch, and the list goes on.

The food at the restaurant is divine. Go for the tea time at 4 or 5 PM and enjoy the little sandwiches, cookies, and tea brewed for you.

And the pool was divine.

I will come back to this place. I highly recommend to anyone. Book on their website and pay in advance. You will not regret it.

Room Tip: Even the lowest level rooms are amazing - Lord knows how lavish the suites are!
  • Stayed: January 2012, traveled with friends
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2  Thank Jason O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Luang Say Residence

Address: 4 - 5 Ban Phonepheng | Phou Vao Road, Luang Prabang 856, Laos
Phone Number:
Location: Laos > Luang Prabang Province > Luang Prabang
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotel in Luang Prabang
#3 Family Hotel in Luang Prabang
#5 Romantic Hotel in Luang Prabang
Price Range: $161 - $437 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Luang Say Residence 4.5*
Number of rooms: 24
Official Description (provided by the hotel):
Quaintly located in a lush landscaped garden, this luxurious property provides 5 colonial style buildings that include this fully decorated boutique resort. Other than leisure travelers, this property is also a perfect base for guests on transit since it’s only a short drive away from the airport and downtown. All the 24 suites are fully equipped with a flat screen television, personal mini bar, in-room safe and WiFi internet access. Featuring numerous onsite facilities such as a large swimming pool, dining room, library, foreign exchange service and laundry service. For explorations, guests can walk down the tree lined streets where you will find a wide range of restaurants, cafes, vibrant handicraft markets and the famous, Mekong River. The city also boasts its 32 protected temples and the famous attraction, Haw Kham Royal Palace Museum – which you should not miss. The Luang Say Residence awaits your visit. ... more   less 
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Also Known As:
The Luang Say Residence Hotel Luang Prabang

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